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Comment Card Report - June 2007 1. Purpose of Contact 2. Happy 2 Explain 3 Issue Re- 3 Explain 4. How Can City Improve Services? Dept Datew/ Treat.? solvedSatis.YES NO YES NOWater & mud washing into my 1 I was lied to 1 I was lied to Do what they promised to do Wastewater 6/11/2008yardForwarded copy of comment card to Dan Lynch. The citizen provided contact information for follow-up.Drug collection program at 1 Excellent 1 Excellent Update facilities list for sharps disposal Wastewater 6/28/2008Janesville Water UtilityOld drug collection 1 1 Continue this drive periodically. Thank you! Wastewater 6/24/2008Drop off prescription drugs for 1 Thank you! Great service & 1 Super job! You're doing a great job. We really appreciate the Wastewater 6/23/2008disposal friendly staff. Super! disposal of old prescription drugs serviceMedicine disposal 1 1 It is wonderful to have a service provided that isn't Wastewater 6/21/2008available elsewhere. I will see you again at the fall 'pill' disposal!Drug disposal 1 1 Wastewater 6/21/2008Rx roundup. Might have 1 Very polite & efficient 1 Opportunity very much Hold regular scheduled round up of Rx and Wastewater 6/17/2008scheduled different weekend appreciated pesticides, etc.(high school graduation)Prescription drug drop-off 1 1 Nothing. Very well run! Wastewater 6/17/2008Pill drop-off 1 1 Have pill drop off more often Wastewater 6/16/2008Outdated pill disposal 1 1 WastewaterMedication drop-off 1 1 Offer more ...
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Comment Card Report - June 2007
YES
NO
YES
NO
Water & mud washing into my
yard
1 I was lied to
1
I was lied to
Do what they promised to do
Wastewater
6/11/2008
Forwarded copy of comment
card to Dan Lynch.
The
citizen provided contact
information for follow-up.
Drug collection program at
Janesville Water Utility
1
Excellent
1
Excellent
Update facilities list for sharps disposal
Wastewater
6/28/2008
Old drug collection
1
1
Continue this drive periodically. Thank you!
Wastewater
6/24/2008
Drop off prescription drugs for
disposal
1
Thank you! Great service &
friendly staff. Super!
1
Super job!
You're doing a great job. We really appreciate the
disposal of old prescription drugs service
Wastewater
6/23/2008
Medicine disposal
1
1
It is wonderful to have a service provided that isn't
available elsewhere. I will see you again at the fall
'pill' disposal!
Wastewater
6/21/2008
Drug disposal
1
1
Wastewater
6/21/2008
Rx roundup. Might have
scheduled different weekend
(high school graduation)
1
Very polite & efficient
1
Opportunity very much
appreciated
Hold regular scheduled
round up of Rx and
pesticides, etc.
Wastewater
6/17/2008
Prescription drug drop-off
1
1
Nothing. Very well run!
Wastewater
6/17/2008
Pill drop-off
1
1
Have pill drop off more often
Wastewater
6/16/2008
Outdated pill disposal
1
1
Wastewater
6/16/2008
Medication drop-off
1
1
Offer more opportunities for medication drop-offs
Wastewater
6/16/2008
Unwanted drugs turn in
1
Wonderful
initiative/program
1
Program professionally
planned & executed
Establish semi-annual activity. Enhance
communications thru local media
Wastewater
6/16/2008
Unwanted drugs disposal
1
1
Wastewater
6/16/2008
Drug disposal
1
1
Wastewater
6/9/2008
Unwanted drug collection
program
1
1
Keep up the program. Great idea!
Wastewater
6/9/2008
Disposal of unwanted drugs.
Thank you!
1
1
Wastewater
6/9/2008
Collection of unwanted
prescription drugs
1
1
More advertising as this is so vital
Wastewater
6/9/2008
To get rid of unwanted drugs
1
1
Wastewater
6/9/2008
Drug collection program
1
1
Wastewater
6/15/2008
Prescription drug recycle
1
1
Wastewater
6/9/2008
Rx drug collection program
1
Efficient. Very pleasant
people!
1
Compliments on having
this program!
More frequent drug collections. More frequent
small household hazardous waste collections
Wastewater
6/9/2008
Drug round-up
1
1
Continue holding drug round-up one or two times
per year
Wastewater
6/9/2008
Unwanted drugs program
1
1
Drug round-up should be more times in a year
Wastewater
6/9/2008
Deposit of old pills, etc.
1
1
Have another collection of pills
Wastewater
6/9/2008
Date
3 Explain
4. How Can City Improve Services?
Dept
1. Purpose of Contact
2. Happy
w/ Treat.?
2 Explain
3 Issue Re-
solvedSatis.
Kim Kalson
1 of 5
7/25/2008
Comment Card Report - June 2007
YES
NO
YES
NO
Date
3 Explain
4. How Can City Improve Services?
Dept
1. Purpose of Contact
2. Happy
w/ Treat.?
2 Explain
3 Issue Re-
solvedSatis.
Rock County Rx round-up,
June 7th
1
1
Have more signs in town with location noted. As
well as the time
Wastewater
6/9/2008
Getting rid of excess
medicines that were outdated
1
1
Wastewater
6/9/2008
Drug collection program
1
Very friendly people
1
No issue
Please continue the drug collection program. It is
a wonderful way to help our environment!
Wastewater
6/9/2008
Prescription drop-off, June 7
1
1
Continue 'reach out' activity. (i.e., prescription
drop-off. Expand/increase chemical disposition
schedule)
Wastewater
6/8/2008
Rx round-up
1
1
Wastewater
6/9/2008
Rx round-up
1
1
Wastewater
6/9/2008
Unused drugs collection
1
1
Keep up the good work!
Wastewater
6/9/2008
To drop-off old Rx
1
1
Continue to have these Rx drop-offs
Wastewater
6/9/2008
Get rid of drugs
1
1
Wastewater
6/9/2008
Prescription drug drop-off
1
1
Set a permanent site. Need not be drive-up.
Wastewater
6/9/2008
Drug round-up
1
1
Keep sponsoring the round-up & expand to clean
sweep
Wastewater
6/9/2008
Rx round-up
1
1
I wish the City had a permanent drop-off sit for
medicines & chemicals
Wastewater
6/9/2008
Drug collection program, June
7
1
1
It was announced on WCLO but they did not state
the address of the Utility
Wastewater
6/9/2008
Unused drugs collection
1
1
Wastewater
6/7/2008
Rx drop off
1
1
Be more accurate with address
Wastewater
6/7/2008
Drug collection program
1
1
Continue this program. People were efficient,
helpful & friendly. Also continue sharps program.
Wastewater
6/7/2008
Drug disposal - good
publicity!
1
1
Wastewater
6/7/2008
Unneeded drugs
1
1
Wastewater
6/7/2008
Getting rid of unwanted drugs
1
1
Wastewater
6/7/2008
Taking old prescriptions to the
drug disposal
1
1
Wastewater
6/7/2008
Getting rid of unwanted drugs,
June 7, 2008
1
Courteous & friendly people
1
Guilty feeling about what to
do with the unused drugs
Drug round-up. Thanks! Maybe every six months
on a schedule so people can be aware & count on
you!
Wastewater
6/7/2008
Rock County Rx round-up
1
1
None. Done real well.
Wastewater
6/7/2008
Rock County Rx round-up
June 7
1
Nicely organized & people
were helpful in expediting
collection process. Thank
you all!
1
Continue with this program; it really helped us to
dispose of Rx and other creams
Wastewater
6/7/2008
Rx collection
1
Fast, friendly, convenient
1
Keep providing this service twice each year
Wastewater
6/7/2008
Drug collection
1
The people were superb
1
Increase the frequency
Wastewater
6/10/2008
Kim Kalson
2 of 5
7/25/2008
Comment Card Report - June 2007
YES
NO
YES
NO
Date
3 Explain
4. How Can City Improve Services?
Dept
1. Purpose of Contact
2. Happy
w/ Treat.?
2 Explain
3 Issue Re-
solvedSatis.
Collection of outdated
prescription drugs
1
1
Have a site open more often. Possibly more sites. Wastewater
6/10/2008
Get rid of medications
1
1
Wastewater
6/10/2008
Round-up of medications
1
1
Everyone was very polite! Did a great job!
Wastewater
6/10/2008
Pill drop 6/7/08
1
1
Thanks for this service!
Wastewater
6/10/2008
Dropping off unneeded drugs
1
1
Nothing. It was well organized and quick.
Wastewater
6/10/2008
To dispense of medications in
an environmentally safe way
1
1
Wastewater
6/7/2008
Rock County Round-up of
prescription & outdated drugs
1
It was very well organized
with no waiting. Everyone
was very helpful & polite.
1
Continue having round-up of outdated drugs once
a year
Wastewater
6/10/2008
Dispose of expired drugs
1
1
You're doing just great!
Wastewater
6/12/2008
Prescription drop-off
1
1
Wastewater
6/9/2008
To dispose of old, unused
medications
1
1
This was handled in a very organized fashion.
Well done!
Wastewater
6/13/2008
Drug collection program
1
Very pleasant
1
Excellent program
I'd like to see a paint/stain/chemical program
similar to the drug collection. Great job!
Wastewater
6/13/2008
Drug collection program
1
Very polite & friendly
1
Do this & chemical recycling more often. Thank
you!
Wastewater
6/7/2008
Drug disposal
1
1
Very large support staff. Were they volunteers?
Paid?
Wastewater
6/11/2008
Forwarded copy of comment
card to Dan Lynch.
The
citizen did not provide contact
information for follow-up.
Safe disposal of prescription
drugs
1
Very friendly, courteous,
helpful
1
Otherwise I don't know
what I would have done
with the pills
Do this again on a regular basis
Wastewater
6/11/2008
Drugs disposal June 7
1
1
Keep these & the toxic waste disposal
opportunities come & publicize them!
Wastewater
6/11/2008
Rx round-up
1
Polite, friendly, very
efficient
1
I liked the drive-thru. No
wait at 12:45 p.m.
Wastewater
6/11/2008
Dispose of unused, outdated
prescription drugs
1
1
Wastewater
6/11/2008
Pharmaceutical drop-off
1
1
Keep up the good work & continue the drop-off
service
Wastewater
6/11/2008
All of the drug collection
items were summarized and
sent to Wastewater.
Old drug collection
1
1
Talk Steve Sheiffer into staying on
Multiple
6/10/2008
Kim Kalson
3 of 5
7/25/2008
Comment Card Report - June 2007
YES
NO
YES
NO
Date
3 Explain
4. How Can City Improve Services?
Dept
1. Purpose of Contact
2. Happy
w/ Treat.?
2 Explain
3 Issue Re-
solvedSatis.
To dispose of unwanted &
expired medicine & other
pharmaceutical items
1
1
After downed branches & leaves during a storm,
you could have a person check clogged storm
sewers to prevent backing up. Street cleaning
please!
Multiple
6/17/2008
Forwarded copy of comment
card to John Whitcomb.
The
citizen did not provide contact
information for follow-up.
Ambulance transport
1
1
Improve the roads. Prevent cars from being
parked on lawns. Clean up Fourth Ward and Look
West District.
Multiple
6/14/2008
Forwarded copy of comment
card to John Whitcomb and
Jack Messer.
The citizen did
not provide contact
information for follow-up.
Job application
1
1
Nothing
HR
6/18/2008
Storm sewer repair/street
repair
1
1
Operations
6/27/2008
Information
1
1
Maybe a pamphlet or something for newcomers,
especially on taxes, etc.
Assessor
6/9/2008
Forwarded copy of comment
card to Richard Haviza.
The
citizen did not provide contact
information for follow-up.
First time home buyer home
improvement program
1
Very slow to get started, but
once Randy took over our
account, everything went
great. He was very helpful.
1
Quicker to get started. Hold contractors more
responsible for badly done work.
Neighborhood
Services
6/13/2008
Kim Kalson
4 of 5
7/25/2008
Comment Card Report - June 2007
YES
NO
YES
NO
Date
3 Explain
4. How Can City Improve Services?
Dept
1. Purpose of Contact
2. Happy
w/ Treat.?
2 Explain
3 Issue Re-
solvedSatis.
Forwarded copy of comment
card to Jennifer Petruzzello.
The citizen did not provide
contact information for follow-
up.
Obtain permit
1
1
Not a thing!
Pleasant experience.
Community
Development
6/15/2008
The trash on our street wasn't
picked up
1
1
Operations
6/10/2008
Requesting an absentee
ballot
1
1
Perfectly satisfied
Clerk-Treasurer
6/10/2008
Get GIS maps & parcel
information
1
Very. Sandy, Jane & Tera
were very helpful
1
Give people like Sandy, Jane & Tera a raise so
they will know what a great job they do. They are
experienced in their fields & that kind of help is
hard to find.
Multiple
6/11/2008
Forwarded copy of comment
card to Jack Messer and
Brad Cantrell. No follow-up
needed.
Prescription drug drop-off
1
1
Enforce existing traffic laws, quit being so passive
with laws.
Multiple
6/9/2008
Forwarded copy of comment
card to Neil Mahan. The
citizen did not provide contact
information for follow-up.
I wanted the Assessor's
Office to see that we had just
added a stool & laundry tub &
hadn't made it a room
1
1
Assessor
6/9/2008
Driver smoking while driving
bus (Milton Ave)
1
1
Soon, I hope.
Smoking should not be allowed on the bus. If
passengers are not allowed to smoke, driver
shouldn't either.
Transit
6/30/2008
Forwarded copy of comment
card to Dave Mumma.
The
citizen did not provide contact
information for follow-up.
80
1
79
2
81
147
Total Number of Cards Received this Month:
Total Number of Cards Received Year-to-Date:
Kim Kalson
5 of 5
7/25/2008
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