Business consultant Stephen R. Ventre discusses online Reputation Management

Gary Monroe

Description

http://www.dsausa.com/
Orange county business owner and nationally recognized business consultant Stephen R. Ventre discusses online Reputation Management and its unfavorable effects on business, business development and business owners.

Informations

• Publié par: ferelrew
• Publié le: 04 septembre 2015
• Nombre de lectures: 2
• Langue: English

Extrait

Orange county business owner and nationally recognized business
consultant Stephen R. Ventre discusses online Reputation
Management and its unfavorable effects on business, business
development and business owners.
This article highlights the challenges small, medium and even
large sized companies endure when somebody decides they didn’t
like how you interacted with them in a business transaction.
Ventre stated, “Every day we work hard to grow our companies,
deliver exceptional products and services while meeting the
growing demands of the public. We are proud of what we have
developed, grateful the public is interested in buying our products
or services and do all we can to insure their experience with us is
pleasant and professional.
Unfortunately, there are those times when problems occur, we do
our best or train our employees to do their best representing us
nevertheless you will an unhappy customer. Our policy is the
same as most companies, “The customer is right”, and we do just
about any and everything possible to make a dissatisfied
customer happy again. As we all know there are those customers
that for whatever the reason cannot be satisfied. I understand,
may not agree but I do understand some people have other life
issues that get in the way of everything.
This is where the system fails and businesses or individuals can
get stained for life. We have a long list of great testimonials,
happy smiling customers and clients. Now enter companies like,
Pissed Consumer or Rip Off Report. This unhappy customer fills
out a form on their website about how badly they were treated
and pretty much without any real evidence or proof these
companies post the complaint. Because these companies call
themselves consumer advocates they get power on the internet
and normally this negative report shows up on page one of the companies or your personal name search on all the search
engines.
When you contact these consumer advocates and explain what
happened and it did not happen the way the person said it did
they respond with, “You can answer the complaint, there is space
for you to share your side of the story”. Ok, that seems fair but
wait, I filled out our side of what happened and this ugly
comment (stain) is still on page one of Google or other search
engines. These companies DO NOT put our side up and show it
for all to see. You have to click on the negative comment read
everything and then there is a place where you can click that
shows our side of the story.
This is totally unfair and unprofessional. Our description of what
happened is just as powerful and the individuals who filed the
complaint. The post should not continue to read on the link that
shows up on the pages or search engines the company has ripped
off a person.
This is the real story, true or false this claim will continue to show
up for years. I will not come down and will stain your reputation
for the life of our business or if it is personal for the balance of
your life time. It will cost the average business many thousands
of dollars in business losses and the individual will spend the rest
of his life dealing with this statement. Under any circumstance it
will damage a reputation for a life time. do I deal with negative information about me or my company on
the search engines”. In most cases these negative post are from
years ago but show up on the initial web page of Google, Yahoo
or Bing and if the individuals viewing them don't take the time to
check the dates they think it's present. “These are severe
challenges”, quoted Turkin saying private lenders as well as banks
do research individuals and business seeking additional funding
and these frivolous post can have a negative effect on a loan
choice. Sharing he as well has had negative comments show up
on his search engine results from customers that visit one of
these websites like Ripoff.com and just say the worst of things
without any assistance or documentation. Turkin shared, “These
unfavorable report websites seem to get pleasure in posting these
mostly non truthful reports”. It is time we challenge these
businesses and their capability to damage a business or individual
on all levels”. Turkin’s 5 articles series will be available
at www.accessiblebusiness.com and online at most stores. If you
happen to be affected by one of those reports and find it near
impossible to get anybody at those web sites to listen for your
side of the full real story please forward your story to
[e-mail] . Turkin plans on gathering these
stories and produce articles to bring attention to these businesses
and hopefully some political powerhouses will get involved and
help bring some guidelines to these businesses and their ability to
damage business and people with the stroke of a pen and not
need and assistance documentation. It's unfair a person or
business has to fight to get the truth heard when somebody post
unfavorable information and frequently times very one sided or
not completely accurate comments on the internet. Companies
that offer services that allow individuals to post unfavorable
comments on the internet have no governed guidelines. They're a
window to the world where unhappy individuals can damage a person or businesses image according to hearsay. It should be
the duty of these companies to study all negative comments and
reach out to the person or business accused of some
unprofessional interaction for their comments before being able to
post these damaging comments. We want to work to change that
procedure and shield the business person You will also discover
further information on our website at
http://accessiblebusiness.com Accessible Business happen to be
assisting individuals and business with business loans, loan
documentation preparaton, business plans, business coaching and
long-term projections for 38 years. Dave Turkin the founder and
owner has been the recipient of unfavorable information posted
on the internet that does not resemble the truth and has been
working with new and past clients to change what the public and
business see when researching an individual or company on any
of the significant search engines like google. These days
accessiblebusiness.com still is one of the leaders in securing
affordable business loans for new and seasoned businesses but
additionally is fighting to become a leader in business reputation
management clarity. For additional information contact: Gary
Monroe MERG Digital 310 945.7414. Mergdigital.com MERG
Digital making little companies look large and big companies look
better…