Cloud Communications Investments: ACloud Communications Investments: A Structured Approach Required for Long- term Success PR Newswire MOUNTAIN VIEW, California, Oct. 8, 2013 -- Frost & Sullivan finds businesses must build for today, while planning for tomorrow Businesses increasingly struggle with selecting communication solutions that provide flexibility, reduce overhead and investment risk, and effectively support remote and mobile workers. Frost & Sullivan finds many organizations turn to hosted Internet protocol (IP) telephony and unified communications and collaboration (UCC) services to meet these needs. However, to ensure the long-term viability of cloud communications deployments, such organizations must develop a comprehensive and sustainable communications infrastructure evolution roadmap. Based on the findings of this initial assessment, businesses must then conduct a thorough due diligence investigation of available hosted communications solutions and providers. Frost & Sullivan's A Sustainable Approach to Hosted IP Telephony and UCC Services Deployment analysis provides a guideline for successful, state-of-the-art cloud communications infrastructure implementation, finding that hosted IP telephony and UCC services provide significant benefits to businesses of any size and any vertical industry.