THE 7 KEY BENCHMARK AND PERFORMANCE MEASURES OF OUR CITY SERVICE ORGANIZATION
(Click on each Benchmark chart to link and toggle to and from the detail commentary.)
Benchmark 1:
Customer Service Satisfaction:
Are we "Making Life Better"?
Benchmark 2 City Property Tax Revenue (pink) vs. Taxes per $100,000 of Residential Value (blue) $700,000 $140 $135 $600,000 $130 $500,000 $125 $400,000 $120 $300,000 $115 $200,000 $110 $100,000 $105 $0 $100 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Benchmark 4 LegislativeExpenses by Department $3,000,000 Judicial/Legal $2,500,000 City Administration $2,000,000Business Administration $1,500,000Police Fire $1,000,000Public Works $500,000CommunityServices $0Community Development B udget ed Benchmark 6 Rainy Day Fund Reserve Balance $1,600,000 $1,400,000 $1,200,000 $1,000,000 $800,000 $600,000 $400,000 $200,000 $0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Fiscal Year
Benchmark 3 City Sales Tax Revenue (pink) vs. Consumer Price Index (CPI) (blue) $7,000,000 250.0 $6,000,000 200.0 $5,000,000 150.0 $4,000,000 $3,000,000 100.0 $2,000,000 50.0 $1,000,000 $0 0.0