La lecture à portée de main
Vous pourrez modifier la taille du texte de cet ouvrage
Découvre YouScribe en t'inscrivant gratuitement
Je m'inscrisDécouvre YouScribe en t'inscrivant gratuitement
Je m'inscrisVous pourrez modifier la taille du texte de cet ouvrage
Description
Sujets
Informations
Publié par | Everest Media LLC |
Date de parution | 12 mai 2022 |
Nombre de lectures | 0 |
EAN13 | 9798822508668 |
Langue | English |
Poids de l'ouvrage | 1 Mo |
Informations légales : prix de location à la page 0,0150€. Cette information est donnée uniquement à titre indicatif conformément à la législation en vigueur.
Extrait
Insights on Ram Charan's The Amazon Management System
Contents Insights from Chapter 1 Insights from Chapter 2 Insights from Chapter 3 Insights from Chapter 4 Insights from Chapter 5 Insights from Chapter 6 Insights from Chapter 7
Insights from Chapter 1
#1
When Bezos started Amazon, he worked at a Wall Street firm famous for its quantitative trading methods. In 1994, he was appointed to lead the effort to study potential business opportunities that could be created by the Internet.
#2
When Bezos started Amazon, he knew that the Internet would change customers’ shopping experience in a fundamental way. He envisioned that one day, Amazon could achieve the ultimate in personalization: a different version of the website for each customer based on the patterns and preferences derived from their previous shopping records.
#3
Bezos’s focus on the customer was the basis of Amazon’s rapid growth. He believed that our consumer franchise is our most valuable asset. Amazon launched Prime in 2005, a $79 annual membership fee for free two-day shipping. As of December 31, 2018, Amazon had more than 100 million prime members around the world.
#4
A first-party selling business is a store, and does not qualify as a platform. A platform engages multiple parties, facilitates complicated transactions and interactions with multiple products and services, and creates value for all parties involved.
#5
The flywheel effect is the innate beauty of platform. All Amazon's generous offerings and strong empowerment of third-party sellers are the self-reinforcing mechanism for the long-term growth and prosperity of Amazon's platform.
#6
Amazon has become the infrastructure provider for companies in the digital age. It has millions of customers, ranging from startups to large enterprises, and from government entities to nonprofits.
#7
Amazon has evolved from a simple online bookstore to a consumer-facing platform that provides almost everything needed in people’s lives. It has also transformed itself from a consumer-facing online bookstore into an enterprise-facing infrastructure provider.
#8
By 2019, Amazon has become a digital giant beyond most people's imagination. The central idea of Amazon is to imagine a new customer experience that could become a large market space and an enormous economic opportunity, and then provide this end-to-end experience via a digital platform.
#9
Customer obsession is among the first principles that Bezos has stated in his nine-point management and decision-making approach. Customers are the central piece in Amazon’s flywheel and in the entire Amazon platform.
#10
To meet the ever-rising expectations of their customers, Amazon relies on continuous innovation and invention. They focus on very big, potentially global consumer needs by visualizing the inevitability of customer needs, things that will not change in the next ten years.