Bush Australia Relies on Teleplan's Warranty Services to Increase Customer Satisfaction

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• Publié par: teleplan-international-n-v
• Nombre de lectures: 15
• Langue: English

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Bush Australia Relies on Teleplan's Warranty

Services to Increase Customer Satisfaction

PR Newswire

SCHIPHOL, AMSTERDAM, The Netherlands, July 3, 2012

SCHIPHOL,

AMSTERDAM, The Netherlands

,

July 3, 2012

/PRNewswire/ --

Bush

Australia

, part of the Harvard International Group, a leading manufacturer

of consumer electronics in the audio & television and video segment, has

awarded Teleplan their entire in warranty after-market service business in

Australia

. Teleplan developed a centralized service solution for Bush Australia

which will be fulfilled by Teleplan's operations in

Sydney/Australia

. The in-

warranty service solution encompasses Customer Call Centers, Forward and

Reverse Logistics, Swaps, Refurbishment and Repair.

Bush

Australia

realized that their customer satisfaction can be improved

through its after-market services and has chosen Teleplan because of its

excellent track record for which the company is recognized and awarded by the

world's leading manufacturers of electronics.

"We understand our customers' needs and look forward to provide a pleasing

service in the future. Teleplan will play a key role in this process as our newly

selected service partner", commented Daniel Todd, Managing Director at Bush

Australia, their decision.

"Our industry know-how and expertise in after-market services for voice, video

and data equipment

will support Bush Australia to deliver a service experience matching and

supporting their brand image," added Patrick Ring, Chief Sales & Marketing

Officer of Teleplan.

Teleplan International N.V.

Teleplan International N.V. is one of the leading

global providers of high-tech end-to-end after-market services and provides

total lifecycle care solutions for the world of Computers, Communications and

Consumer Electronics ("3Cs"). The lifecycle care concept ranges from simple

repairs to the most sophisticated technological and electronic solutions.

Headquartered in

Amsterdam

/Schiphol,

the Netherlands

, Teleplan currently

operates from 24 sites in

Europe

,

North America

,

Asia

and

Australia

with

approximately 5,300 employees.

For further information please visit: http://www.teleplan.com.

About Bush Australia please visit: http://www.bushaustralia.com.au