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Publié par | frost-sullivan |
Publié le | 13 mars 2014 |
Nombre de lectures | 1 |
Langue | English |
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PR Newswire
BUENOS AIRES, Argentina, March 13, 2014
- Market participants are diversifying their service portfolios and distributing traffic to the most competitive locations to boost revenues
The contact center outsourcing services market in Mexico, Central America, and the Caribbean experienced significantly higher growth than the Latin American market as a whole in 2013. It will continue to witness strong expansion as Mexican contact center outsourcing service providers generate revenues from domestic business and their Central American and Caribbean counterparts focus on nearshoring to the United States (US).