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Publié par | frost-sullivan |
Publié le | 17 mars 2014 |
Nombre de lectures | 7 |
Langue | English |
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PR Newswire
SAO PAULO, March 17, 2014
- Raising customer awareness on cloud migration strategies and ability to offer diverse implementation options vital for growth
Although the Latin American hosted and cloud solutions market for contact centers is still in its nascent phase, the market is picking up pace as early adopters emerge. The deployment of a mix of on-premises and off-site tools is paving the way for hosted and cloud models to gain acceptance in the region, especially in Chile, Peru, Argentina, Mexico and Brazil.