The Palm Centre Speeds Exotic Plants to Customers with NetDespatch Integration

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• Publié par: netdespatch
• Nombre de lectures: 21
• Langue: English

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The Palm Centre Speeds Exotic Plants to

Customers with NetDespatch Integration

PR Newswire

MARLOW, England, June 7, 2012

MARLOW,

England

,

June 7, 2012

/PRNewswire/ --

Exotic plant specialist The Palm Centre has selected innovative NetDespatch

powered technology to streamline the processing of thousands of orders

purchased from its online store.

The Palm Centre now relies on seamless systems integration from its Orderwise

stock management system to its parcel carrier, which is provided by

NetDespatch using its 'Connector' application to stream order data securely to

the NetDespatch web-based parcel shipping platform. This powerful solution

enables automatic order capture, fulfilment and carrier label production in real-

time as customers buy their plants online. The information is also relayed to

The Palm Centre's local APC Overnight depot, Wey Group International.

Managing and fulfilling orders is a complex and resource intensive issue if

tackled manually. The new integrated online order, stock and despatch

management system provides an elegant solution that means information is

entered only once at point of order. This ensures data accuracy and

operational efficiency from online sales and stock management, through to

despatch and delivery, reducing the potential for errors to arise.

"We chose this integrated solution based on exhaustive research of the

software marketplace. When it comes to fulfilling a customer order, we can

now do it in three clicks. We believe it to be the best fit for our operation as it

replaces a lot of manual, time-consuming data entry processes that can create

bottlenecks for order fulfilment and will save the business the cost of employing

a dedicated orders administrator," says Robert Besant Trade manager at The

Palm Centre.

"After customers purchase their selected plants on our web site, the

information they key in automatically streams through to the Orderwise

system; this, in turn, activates order fulfilment procedures, prints the labels,

and books the parcel collection with the courier. Also, using NetDespatch's

Connector means that we have flexibility in how, when and where we print

labels," continues Robert Besant.

NetDespatch integrated parcel shipping systems are available for most UK

carriers, are entirely web-based, and can be accessed from anywhere, at

anytime. The systems are also flexible and scalable in order to support future

business growth.

Martin Gibbons originally founded The Palm Centre -

http://www.palmcentre.co.uk - in 1986. The nursery covers five acres, including

glasshouses and display areas, and is situated in the old kitchen gardens of

Ham House by the Thames in Richmond,

Surrey

.

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