Web 2.0 & Social Media
44 pages
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Web 2.0 & Social Media

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44 pages
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Web 2.0 & Social Media

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     NUFFIELD FARMING SCHOLARSHIPS TRUST The 2007 Alan and Anne Beckett Award a Study of Web 2.0 & Social Media Identifying the opportunities that new media can bring to Farmers and Rural Business
by Heather Gorringe  Heather Gorringe Wiggly Wigglers Lower Blakemere Farm Blakemere Hereford Herefordshire HR2 9PX Facebook:wwwoobecaf.eathek/heringrgorTwitter:dwwl.ew/mocggiwtiwt.retBlog:http://wigglywigglers.blogspot.comPodcasts:www.wigglywigglers.co.uk/podcastsSkype: wiggled Videocasts:www.wigglywigglers.co.uk/cinema 
 June 2009
 
   
   CONTENTS Chapter 1 Thank you 2 Declaration 3 Disclaimer and What Makes Me Tick 4 Why Study Social Media and Web 2.0 5 The Heather Definition of Social Media and Web 2.0 6 My Study Tour  the Real Journey  and the Virtual One 7 The Real Journey  (a) Global Audiences  (b) Authenticity  (c) Challenging or Negative  (d) Loyalty, Friendship and Relationship  (e) Lobbying  (f) Communities with No Physical Boundaries  (g) Can a Farmer do it?  (h) Small Business  Local Market  (i) Business to Business  (j) Potential (India) 8 The Virtual Journey 9 Conclusions and Recommendations  (a) The Digital Divide  (b) Social Media for Organisations  (c) Feeding the World with Social Media  (d)Transparency and Authenticity  (e) Direct Marketing does not mean Direct Selling  (f) The Power Shift  Politics, Retail and Media 10 How to Start Using Social Media  Step One - Social Media Etiquette  Step Two Your Social Media Strategy - Step Three - How to protect your online reputation 11 The Terms and Tools  Google Alerts  LinkedIn  Facebook  Blogger, Typepad and Wordpress  Podcasting and video (webcast)  Twitter 12 The Last Word from Me  Your Turn Now
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Web 2.0 & Social Media by Heather Gorringe Identifying the opportunities that this new media source can bring to Farmers and Rural Business
             
Thank You to…  My sponsors Alan and Anne Beckett who have been and continue to be an inspiration. In particular I would like to thank Anne for being my mentor throughout the last 2 years. My husband - Farmer Phil - and son Monty for encouraging and supporting me. All of the team at Wiggly Wigglers and particularly Rachel Jones and San Haines for holding the fort. All the people I stayed with and interviewed on my travels. John Stones - director of Nuffield Farming Scholarships Trust and Avery who found my credit card in Petaluma - and tracked me down online.Declaration The views expressed in this report are my own, and not necessarily those of The Nuffield Farming Scholarships Trust.
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Web 2.0 & Social Media by Heather Gorringe Identifying the opportunities that this new media source can bring to Farmers and Rural Business
 Disclaimer:I am not a techy, or a geek. I dont know how your computer works. I dont know how to sort out your hard drive, or hook up your Blackberry. I cannot coach you through your personal exploration of internet adoption. But I do know this: You dont need to know any of those things to benefit from my report. You just need an open mind.  
  What Makes Me Tick  Having no formal qualifications (unless you kitchen table I began to sell worms and are happy to count an art A-level and a compost  Wiggly Wigglers was born, circa design diploma) my path was pretty much laid 1991. out for me after Art College. I was expected to work for my fathers drainage contracting I married Phil and he then took over the business, which I did for several years. My tenancy of Lower Blakemere Farm. Lower role ranged from driving a road roller and JCB Blakemere is a mixed farm on the Duchy to measuring up the drainage projects and estate and, with other land, he farms 1200 organising the payroll. However, having twin acres altogether. I brought my fledgling brothers 16½ years older that me, I found it business to the party and used a couple of difficult to forge a role within the company the redundant old pig buildings to grow the that would deliver self-fulfilment along with operation and develop a set of products real value to the family enterprise. sourced on our own farm and stables and  indeed on other farms and businesses So, whilst I cut my teeth driving a drainage locally. machine, I was always looking for an escape route. My father had built his own business But, of course even if Wiggly Wigglers had up just after the war; my Granny Flo had run an enthusiastic owner and some interesting a bakery and post office  highly unusual for products  there would be no success a woman in her day. I, in turn, wanted to without a market  I needed some createmy in fact I needed lots of customers, was in my DNA. Itown business.  customers! Our own village of Blakemere But what to do? By the very nature of where I has a population of 63. I would have to live and all my influences it was likely to look much further afield to establish a involve nature and the environment and viable customer base. Right from the worms became an obvious candidate once I beginning, therefore, Wiggly Wigglers had had learnt how dependent we all are on them, to be a mail-order company. and how undervalued they were. From my
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