field service management

Informations

• Publié par: flemingdw
• Publié le: 21 juin 2013
• Nombre de lectures: 16
• Langue: English

Extrait

Assign Service Request

Carry Work Order with Task List & Replacement Parts (if Required) to Client

Inspect Equipment

Replacement and Servicin of Replaced part  Re lacement P p e a r r f ts o  r to m   b S e e  r s vi e c r e v  i T c a e s d k i s n   & W R o e r p k l s a h c o e p Typeoftask Servicing Perform Testing Perform Service Tasks

Get Return Material Authorization & Work Order Signed by Customer

Customer Receives copy of Work Order & Return Material Authorization Document

Inform the customer of estimated time for service of Replaced Part

Hand over parts to be serviced to Workshop service advisor

Depot Repairs

Perform Service Tasks & Replace parts Perform Testing

Get Customer Signature on Work Order

Check Work Order & Spares Customer Receives used-is it a Billable Service? copy of Work Order

No Yes Report the Customers Feedback, time for service, Expenses Customer Billing Occurred & Spares Used End

Please Visit the following URL: www.fieldservicemanagement.org