epperson - large

epperson - large


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  • cours - matière : music
  • expression écrite
  • cours - matière potentielle : flute performance
Claudia Anderson, Jill Felber & Anne Epperson The College of Wooster Scheide Music Center Gault Recital Hall Wooster, Ohio 44691 Sunday, May 2, 2004 3:00 P.M.
  • collaborative arts
  • musical genres
  • traditional duo
  • elements of drama with creative use of performance space
  • trio sonata
  • opening
  • flute
  • piano
  • music



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Phillip McGarn 0427 020 415 (M) pmcgarn@iinet.net.auCAPABILITY STATEMENT An effective “Back Office” administrator with considerable experience working in the finance industry, for a leading Australian company. Extremely customer focused, combined with a sound knowledge of systems, administration practices, and attention to detail. Has contributed to timely and efficient changes in internal customer satisfaction levels, increased productivity and role enjoyment. I enjoy being solution focussed, solving staff challenges/issues, and contributing to increasing staff efficiency QUALIFICATIONS Certificate Of Banking – Sydney College Of TAFE Certificate Of Accounting – St George College Of TAFE CAREER SUMMARY Working for Australia and New Zealand Banking Group Limited (October 1992 – December 2011) Manager Operations & AdministrationANZ February2009 – December 2011 Manager AdministrationANZ July2000 – February 2009 Administration SupervisorANZ October1992 – July 2000 KEY ACHIEVEMENTS Developed accurate checking, monitoring & reconciliation of General Ledger (multiple Cost Centres) activities, resulting in minimum audit comment and higher accuracy of data Arranged multiple relocations of large numbers of staff within/between floors, due to organisational restructures. This resulted in minimal disruption to the individual teams, thus maintaining efficient work flow Arranged maintenance/repair and ordering of office equipment/blackberries/wireless cards, leading to efficient usage of equipment, minimal down time, and improved productivity Accurately processed and checked Account Payable (invoice paying) within appropriate time frames, which helped strengthen our Brand, and our relationship with our vendors Increased staff understanding of systems and accurate maintenance of access (and amendments therein), leading to more efficient usage and productivity, and compliance with policies and procedures
Page 2 Phillip McGarnManager Operations & AdministrationFebruary 2009 – December 2011Reporting to National Operations & Administration Manager Responsibilities Coordinate work flow to Ops/Admin officers (GL, Onboarding of staff, Equipment maintenance, AccountsPayable) Exercise expenditure discretions within authority and monitor expenses Provide support to Senior Management/staff across Ops/Admin matters Involvement in Process Improvement activities Achievements Simultaneously coordinated property moves in the Sydney & Melbourne offices due to organisational changes, involving 150 staff. This resulted in minimal disruption to office productivity Maintained customer service at a high level, corresponding with the development of good relationships with stakeholders over a long period that resulted in staff having a better understanding of ANZ policy and procedures being moreDeveloped Managerial skills, which led to the specific Direct Report staff productive and effective in their roles Considerable cost savings achieved via the accurate checking of data, correction of errors, and the resulting streamlined reporting Onboarding of new staff meant they were ready from Day 1 to fully begin their new role Manager AdministrationJuly 2000 – February 2009Reporting to Head of RBS & Operations Responsibilities Financial Administration (Checking GL, Accounts Payable, monitoring Visacard processing Coordinating office equipment and Systems rollout for use by staff Coordinating premises moves within the building Checking of Property Settlements for Institutional customers and documentation relating to such activities HR administration – checking of payroll journals, payment and other returns, assisting with staff inductions and ensuring processing of relevant documentation Achievements Maintained high service levels to staff as administration point for the both Sydney & Melbourne offices (clientele of 130 staff ) – based in Sydney Oversaw property moves which were carried out in a seamless and efficient manner, with minimal disruption to staff productivity Mentoring staff gave them a better understanding of new systems, which led to more efficient use and compliance with ANZ policies and procedures Processed property settlements in an accurate and efficient manner, with very few cancellations or loss of revenue
Page 3 – Phillip McGarn Administration SupervisorOctober 1992 – July 2000 Reporting to Manager Credit & Operations Responsibilities General Ledger – checking, monitoring and reconciling GL system to ensure reliability of data Accounts Payable – checking &authorising of bill payments, ensuring timeliness and accuracy of processingPersonal Administration – checking returns (leave & payments), TEC expenses, accuracy of data within the payroll systemStationary Control – ordering and distributionAchievements Information in the HR system was more relevant due to the accurate processing of all relevant returns/payroll sheets etcThe General Ledger reflected a plausible snapshot of the financial state of the department, due to efficient processing and accurate checkingBill paying processed within suitable time frames, using correct GL expense accounts. This provided more appropriate data on where costs were situatedStationery was maintained to satisfactory levels, within cost parameters, and within ANZ policy Systems/Software: MicrosoftOffice 2003/2007  Ariba  PeopleSoft  Sharepoint Interests: Movies,Theatre, Music, Bushwalking, Reading Novels, Travel Referees: Contactdetails for business referees are available on request