Applications relating to administrations

European Commission Directorate-General For The Information Society And Media

Description

Synopses of research projects
Information technology and telecommunications
Fundamental rights
Target audience: All

Sujets

• Information society (disambiguation)
• Information system
• Public Service
• Citizenship of the European Union
• Public administration
• Multimedia
• Informatique
• Marketing et communication

Informations

• Publié par: EUROPEAN-COMMISSION-DIRECTORATE-GENERAL-FOR-THE-INFORMATION-SOCIETY-AND-MEDIA
• Nombre de lectures: 12
• Langue: English
• Poids de l'ouvrage: 9 Mo

Extrait

European Commission
Community Research
User-friendly Information Society
fend Services for the Citizen"
Syn fm Research Projects This book is α collection of summaries of projects under contract in spring 2001.
Projects contracted in the area Applications relating to Administrations after spring 2001 will be
available via the Cordis Webservice.
http://www.cordis.lu/ist/ka 1 /administrations/
Conception and design of the cover from the INFSO DG/R5 — Information and Communication Unit. European Commission
Information Society Technologies Programme
"Systems and Services for the Citizen"
Synopses of Research Projects
Applications relating to Administrations
Directorate-General for the Information Society A great deal of additional information on the European Union is available on the Internet.
It can be accessed through the Europa server (http://europa.eu.int).
Cataloguing data can be found at the end of this publication.
Luxembourg: Office for Official Publications of the European Communities, 2002
ISBN 92-894-0996-7
© European Communities, 2002
Reproduction is authorised provided the source is achnowledged.
Printed in Italy
PRINTED ON WHITE CHLORINE-FREE PAPER Table of Contents
Overview: Promoting a User friendly Information Society 5
Smart Government Cluster 9
eDemocracyCluster11
WhoiswhoinAdministrationsin"SystemsandServices for the Citizen"13
ProjectSynopses14
AGORA 2000 ­ Innovative IST Platform and Services to support a Democratic Regional/Urban Planning
Process14
AIDA Advanced Interactive Digital Administrations 16
AVANTI Added Value Access to New Technologies and services on the Internet 18
CENTURÍ21 ­ Community EmpowermentNetworkThrough UniversalRegionalintegration for the21st
Century 20
CITATION­Citizen InformationToolinsmartAdministraTIONs22
CYBERVOTE­An innovativecybervotingsystemforInternet terminals andmobile phones24
DEMOS­Delphi Mediation OnlineSystem26
E­COURT­electronic Court: judicialIT­basedmanagement28
E­FORUME­Forum for European Government32
EDEN­Electronic Democracy European Network 34
eGOV ­ An Integrated PlatformforRealisingOnlineOne­Stop Government 36
EMPLOY ­ New EmploymentthroughinnovativeToolsand ServicesforanEfficient/Effective European
Structural Funds Management38
E­POLL ­ Electronic Polling Systemforremotevotingoperations40
Ε­POWER European ProgrammeforanOntologybased Work EnvironmentforRegulations
and legislation 42
EURO­CITI­European Cities platform for on­line transaction services 44
EUSIanD­European system for local authorities' networkingdomains46
FASME­Facilitating Administrative Services for Mobile Europeans48
IMPULSE­Improving Public Services50
INFOCITIZEN­ Agent based negotiation for inter­ and infra­enterprisecoordination employing
a European Information Architecture for Public Administration52
MEDIS ­ Models for European Digital Islands 54
PACE ­ Public AdministrationandElectronicCommercein Europe56
PRISMA ­ Prospective ServiceModelsandAssessment58
SAMPLE ­ Single AdministrativeMessageforPostalEnterprises60
TRIDENT ­ Three­dimensional Restitution via Internet of Digital Elevation Networks in Towns62
VISUAL ADMIN ­ Opening Administration Information Systems to Citizens 64
VSIIS ­ Voluntary organisations and Social Inclusions in theInformationSociety66
WEBOCRACY ­ Web Technologies Supporting Direct ParticipationinDemocraticProcesses 68
List of Keywords 71
ListofParticipants75Overview: Promoting a User friendly
Information Society
The strategic objective of the Information Society Technologies (1ST) Programme is to maximise the benefits for
Europe of the Information Society, both by accelerating its development and by ensuring that the needs of indi­
viduals, businesses and society are met.
Due to tremendous advances in all branches of 1ST, information, communication and computing are becoming
ubiquitous, that is they are starting to pervade our working, living and even inner spaces. Progress in the key areas
of communication and computing infrastructure, components and microsystems as well as information manage­
ment and interfaces has not only improved the usability of 1ST for citizens and businesses but has extended the
potential application domains to the limitless horizon of the human imagination. The paradigm shift which this
emerging "ambient intelligence" landscape represents is revolutionising the world in which we live and work.
Before very long all sorts of intelligent and communicating objects will be embedded in our surroundings, woven
into the clothes that we wear or even, in the case of medical implants, carried inside our bodies.
Ambient Intelligence: our surroundings act as the natural interface to access a universe of integrated intelli­
gent services
As these changes take place, we must ensure that the Information Society that is developing is inclusive, for all.
Key targets for this successful development therefore centre around ubiquity (access from anywhere and at any­
time to improved services), universality, cost effectiveness and user-friendliness. They include, additionally, the
development of technologies for trust and confidence.
The realisation of this vision presents many technical challenges, requires extensive co-operation between indus­
try and the research community and a strong direct link between technology developments, applications and pol­
icy.
An Information Society at the Service of the Citizen
Guided by this vision of a European ambient intelligence landscape, research work carried out under the 1ST Pro­
gramme1 in the area of 'Systems and Services for the Citizen' aims to foster the creation of the next generation
of user-friendly, dependable, cost-effective and interoperable general-interest services, meeting user demands for
flexible access, for everybody, from anywhere, at any time.
IST research presents not only the opportunity to improve the competitive position of Europe, it also directly
addresses the major socio-economic problems of the day (access for all to the Information Society, better health­
care, increased accessibility, more efficient and safer transport systems, a cleaner environment, improved access to
administrations). IST research contributes to the quality of life of all individuals at home, at work or on the move.
In concrete terms and over and above what has already been achieved, we have set ourselves some ambitious tar­
gets for Europe by 2010:
• a reduction from 40,000 to 20,000 in the number of deaths by road accidents thanks to advances in intelligent
vehicle and intelligent infrastructure for road users
• a reduction in the number of avoidable deaths by cardiovascular disease from 150,000 to 75,000 thanks to
universal monitoring of out-patients using 3rd generation mobile technologies.
For a total in 1998 - 2002 of 3.6 billion € for the 1ST programme and 650 million € for "Systems and Services for the Citizen". Applications relating to Administrations
Nor should the direct economic benefits be neglected. It is to the potential of health telematics that Member
States are turning in their efforts to contain health expenditure while retaining the European universal access
model. This health telematics market is expected to grow from less than 1 % of the health expenditure in Europe
to some 5% by 2005 - which would amount to a major new industrial sector comparable in size to today's phar­
maceutical industry! Similarly, the emerging vehicle navigation and telematics market is projected to be worth
more than 30 billion Euro (i.e. some 10% of the projected automobile sales) in Europe and the US by 2004.
Research and technology development (RTD) within Key Action 1 'Systems and Services for the Citizen' is being
done in five main areas:-
• Health: ambient intelligence for the regeneration of health care systems, for supporting healthcare professional
in their working environment, and for improved health promotion in the general population. These systems will
be coupled with telecare systems for better patient care at the point of need and for ease of family support.
• Persons with Special Needs, including the disabled and the elderly: ambient intelligence for improved assistive
systems aiming, on the one hand, to restore functions or compensate for disabilities and, on the other, to
enable a higher quality of life and full participation in the Information Society for citizens with special needs
and their carers.
• Administrations: ambient intelligence systems for improving the delivery of government services (e-govem-
ment) and for promoting broader democracy in Europe (e-democracy).
• Environment: Knowledge-based systems for intelligent and pro-active environmental protection, for natural
resource management, for risk prevention and management. These systems will allow the access to and the
interconnection of citizens, business, civil protection agencies, publicl authorities to facilitate the
provision of interoperable environmental services.
• Transport and Tourism: Intelligent and communicating systems embedded in portable devices, in on-boar