New technology in the public service
112 pages
English
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New technology in the public service

-

Obtenez un accès à la bibliothèque pour le consulter en ligne
En savoir plus
112 pages
English

Description

Consolidated report
Working conditions
Consumers' health
Information technology and telecommunications

Sujets

Informations

Publié par
Nombre de lectures 10
Langue English
Poids de l'ouvrage 2 Mo

Exrait

European Foundation
for the Improvement of
% Living and Working Conditions
New technology
in the public service
Consolidated report
Loughlinstown House
Shankill, Co. Dublin, Ireland This publication is also available in the following languages:
DA ISBN 92-825-6039-2
DE ISBN 92-825-6040-6
GR ISBN 92-825-6041-4
FR ISBN 92-825-6043-2
IT ISBN 92-825-6044-9
NL ISBN 92-825-6045-7
Cataloguing data can be found at the end of this publication
Luxembourg: Office for Official Publications of the European Communities, 1986
ISBN 92-825-6042-2
Catalogue number: SX-46-86-185-EN-C
© Copyright: THE EUROPEAN FOUNDATION FOR THE IMPROVEMENT OF LIVING
AND WORKING CONDITIONS, 1985. For rights of translation or reproduction, appli­
cation should be made to the Director, European Foundation for the Improvement of
Living and Working Conditions, Loughlinstown House, Shankill, County Dublin, Ireland.
Printed in Luxembourg NEW TECHNOLOGY IN THE PUBLIC SERVICE
CONSOLIDATED REPORT PREFACE
One of the central themes of the European Foundation's four-year rolling
programme 1981-1884 was the question of technological development and its
effects on the workplace and people's lifestyles. Within this framework
programme, four sectors were selected as examples by which to illustrate the
issues involved:
- Banking and Insurance (1981)
- Supermarkets (1982)
- The public service (1983)
- Mechanical engineering (1984)
The 1983 annual programme defined the research objectives of this study: it is
not enough to collect "information on the extent of the introduction of
equipment and on how many people have been affected by this technology, either
as users or as customers". It is also important to "evaluate the present and
future effects of this development".
With these broad objectives in mind, the following aspects were considered:
The aims and the process of planning for new technology
Impact of technology on structures and functions in the public service
- Impact on employees
a) Process of introduction
b) Impact on job content and quality of working life
- Impact on "customers" of the public service
The project as a whole consists of eight country studies (Federal Republic of
Germany, Ireland, France, United Kingdom, Belgium, the Netherlands,
Luxembourg, Denmark), a comprehensive bibliographical review and a comparative
consolidated report based on the country studies. These reports focus on the
extent to which lessons and conclusions of a general nature may be drawn from
the data presented, i.e.s that may be of relevance beyond the
public services sector.
This volume also includes the comments of the social partners and government
representatives, drawn up in the course of an evaluation seminar held at the
European Foundation on 19/20 September 1985. These comments define the
political and social context within which the research project is embedded.
The project was conducted under the guidance of Eberhard Köhler, research
manager at the European Foundation, who was responsible for the planning and
coordination of the national studies and the bibliographical review as well as
the drawing up of the consolidated report. However, in keeping with
international practice, the views and opinions expressed in the reports are
those of the institutes and do not necessarily reflect the position of the
European Foundation. EVALUATION REPORTS EUROPEAN FOUNDATION FOR THE IMPROVEMENT OF LIVING AND WORKING CONDITIONS
TECHNOLOGICAL DEVELOPMENTS IN THE PUBLIC SERVICE
IMPACT ON GENERAL PUBLIC AND EMPLOYEES
Seminar Held in Dublin on 19/20 September 1985
EVALUATION REPORT OF THE TRADE UNIONS' GROUP
loughlinstown house, shankill, co. dublin. telephone: 826888, (7 lines) telex: 30726. EURF