audit iso 14001 support

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• Publié par: Zaun
• Nombre de lectures: 10
• Langue: English

Extrait

PQB D 37 S

ISO 14 001 internal audit

D 37

ISO 14 001 internal audit

Goal

1 Scope

2 Normative references

3 Definitions

4 Principles

5 Audit programme

5.1 General

5.2 Objectives

5.3 Responsibilities

5.4 Implementation

5.5 Records

5.6 Audit programme review

6 Audit realization

6.1 General

6.2 Initiating

6.2.1 Objectives, scope and criteria

6.2.2 Situations and feasibility

6.2.3 First contact

6.3 Document review

6.4 Preparing the audit

6.5 Audit realization

6.5.1 Opening

6.5.2 Audit evidence

6.5.3 Audit conclusions

6.6 Audit report

7 Auditor competences

7.1 General

7.2 Personal attributes

7.3 Knowledge and skills

7.4 Training

7.5 Auditor evaluation

Annexes

Goal of the module

: To realize an internal audit according to ISO 19 011 so as to be able to:

•

verify the conformity to practices and effectiveness of the processes

•

determine the effectiveness of the ISO 14 001 environmental management system

•

help improve the ISO 14 001 environmental management system

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PQB D 37 S

ISO 14 001 internal audit

1 Scope

The word audit comes from latin "audire" = to listen.

Audit

:

systematic and independent survey to determine whether activities and results comply

with pre-established measures and are able to achieve the objectives

Usually audits are either internal or external.

The internal audits, called also first party audits are a requirement of the ISO 14 001 standard

(cf. subclause 4.5.5).

The external, customer (or supplier) and certification audits, called also of second and third

parties, are not within the scope of this module.

The internal audit is the most widespread tool to check and evaluate the effectiveness of an

environmental management system (EMS). Its purpose is in no case to find the weak points in

personnel. It has entered a company daily life as an inherent part of the environmental

management system.

Effectiveness

:

capacity to realize planned activities with minimum efforts

It's only through other people's eyes that one can really see one's weakness. Chinese

proverb

An audit is done of:

•

the environmental management system

•

a process

•

a product

•

a service

•

a project

Process

:

activities which transform inputs into outputs

The effectiveness audit is a mixed audit - to check whether the environmental management

system and its processes are efficient.

The internal audit results are part of the inputs of the management review and allow the

identification of fields in which to improve the environmental management system.

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PQB D 37 S

ISO 14 001 internal audit

Figure 1. Internal audit process

Interested party:

person, group or company affected by the impacts from an organization

As shown in figure 1, for the internal audit process, top management (one of the interested

party) is considered as a customer with its objectives, needs and expectations, which are

themselves related to the processes, products and customers. At the same time top

management is often the audit client.

2 Normative references

The advices given by the ISO 19 011 standard can be summarized in the following fields:

•

audit principles - clause 4

•

audit programme - clause 5

•

audit realization - clause 6

•

auditor competences - clause 7

A good knowledge of the ISO 14 001 standard is required to understand and follow this

module.

This module is based on the following generic and international standards:

•

ISO 19 011 (2002): Guidelines for quality and/or environmental management systems

auditing

•

ISO 14 001 (2004): Environmental management systems. Requirements with guidance

for use

•

ISO 9001 (2008): Quality management systems. Requirements

All these standards and many others can be ordered on the

ISO

web site, ISO store services.

3 Definitions

The beginning of wisdom is calling things by their right names. Confucius

Some terms and definitions currently used in this module:

Audit criteria

:

everything against which audit evidence is compared

Audit findings

:

every deviation from audit criteria

Auditee

:

everyone who is audited

Auditor

:

everyone who is trained to carry out audits

Competence

:

personal skills and knowledge

Corrective action

:

action to eliminate the causes of nonconformity or any other undesirable

event and to prevent recurrence

Customer

:

anyone who receives a product

Environment

:

space in which any organization functions

Environmental aspect

:

every element of an organization that interacts with the environment

Environmental impact

:

every change in the environment caused by an organization

Environmental objective

:

environment related, measurable goal that must be achieved

Environmental target

:

value of a parameter, associated with an environmental objective,

allowing the measure of its effectiveness in an objective way

Nonconformity

:

non-fulfilment of a specified requirement

Organization

:

a structure that satisfies a need

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