For Immediate Release: Media Contact: Kristin Copenhaver ...

For Immediate Release: Media Contact: Kristin Copenhaver ...

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For Immediate Release:

Media Contact:
Kristin Copenhaver
CedarCrestone
888.648.7876
kristin.copenhaver@CedarCrestone.com
http://www.CedarCrestone.com

CedarCrestone Announces Availability of HCM Benchmark Study of Workforce Technologies
and Service Delivery Approaches

Alpharetta, GA, April 18, 2006 – High-tech manufacturing and financial services, the early adopter
industries of workforce technologies and human resources service delivery approaches, have reaped
benefits sooner and faster than other industry segments according to the CedarCrestone HCM
Benchmark Study, released today. http://www.CedarCrestone.com/benchmark

The CedarCrestone HCM Benchmark Study provides an in-depth look into HCM application usage
and outsourcing decisions by industry and organization size. It is based on data collected from 340
organizations with over 500 employees from June to August, 2005. The study is a supplement to the
CedarCrestone 2005 HCM Survey: Workforce Technologies and Service Delivery Approaches,
Eighth Annual Edition white paper, which Tprovides a comprehensive view of how organizations
across a wide range of industries and activities are using workforce technologies and configuring
service delivery to improve performance. This white paper is Tavailable free of charge at
http://www.CedarCrestone.com/whitepapers.php.

Commenting on the findings of the Benchmark study, Neil Boyer, CedarCrestone COO, remarked,
“while workforce technologies have ...

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For Immediate Release: Media Contact: Kristin Copenhaver CedarCrestone 888.648.7876 kristin.copenhaver@CedarCrestone.com http://www.CedarCrestone.com CedarCrestone Announces Availability of HCM Benchmark Study of Workforce Technologies and Service Delivery Approaches Alpharetta, GA, April 18, 2006– High-tech manufacturing and financial services, the early adopter industries of workforce technologies and human resources service delivery approaches, have reaped benefits sooner and faster than other industry segments according to theCedarCrestone HCM Benchmark Study,released today.http://www.CedarCrestone.com/benchmark The CedarCrestone HCM Benchmark Study provides an in-depth look into HCM application usage and outsourcing decisions by industry and organization size. It is based on data collected from 340 organizations with over 500 employees from June to August, 2005. The study is a supplement to the CedarCrestone 2005 HCM Survey: Workforce Technologies and Service Delivery Approaches, Eighth Annual Editionwhite paper,which provides a comprehensive view of how organizations T across a wide range of industries and activities are using workforce technologies and configuring service delivery to improve performance. This white paper is available free of charge at T http://www.CedarCrestone.com/whitepapers.php. Commenting on the findings of the Benchmark study, Neil Boyer, CedarCrestone COO, remarked, “while workforce technologies have accelerated HR’s continued evolution from an administrative to a strategic role, and a service delivery approach blending high-touch with high-tech yields significant financial and strategic benefits, not all respondents have yet reaped these benefits.” Financial Services and High-tech Manufacturing industry respondents are the early adopters of most technologies and of outsourcing HR processes and, as a result, reap benefits sooner and faster. Government and Higher Education, along with Retail and Healthcare, are the late adopters of most technologies and process outsourcing and have yet to reap comparable benefits. A significant finding released in the Benchmark study describes that respondents with ERP-based solutions have spent more to date (and on an annual basis) and have also budgeted more for next year than those respondents that buy point solutions from a variety of vendors (mixed environment). The ERP-based clients are however achieving a higher level of strategic functionality and satisfaction. Application functionality highlights from the CedarCrestone HCM Benchmark Study:  Amongthe Service Delivery Applications tracked, management reporting—such as headcount reports—is the most used application across all industries, followed by benefit-related self service, employee self service and time management.  Managerself service—such as promotions and transfers—is the least used Service Delivery Application today, but organizations have strong budgets and plans over the next 12 to 36 months for this functionality. Retail, Other Services, Health Care and Financial Services will lead the way in 2006. self service, benefit-related self service and simple reporting are the leading Employee applications that areplannedto be implemented within the next three years. -more-
1255 Alderman DriveAlpharetta, GA 30005p. 678.385.7540f. 678.385.7541 www.CedarCrestone.com
 Usageand plans for the Strategic HCM applications vary widely by industry. Medium-sized organizations have the lowest usage overall for these applications, especially of Talent Acquisition, Career Planning, Performance Management, Succession Planning, Compensation Management and Sales Incentive Management. Outsourcing-centric highlights from the CedarCrestone HCM Benchmark Study:  Theoverall growth rate towards process outsourcing is 12%. outsourcing varies strongly by industry and size. The small organizations will make Process strong moves towards performance management, succession planning, and compensation management. Medium-sized organizations will grow more strongly towards employee and manager self service process outsourcing. Large organizations will see strongest growth towards partial or full outsourcing for HR record keeping, performance management, succession planning, compensation management, and workforce planning. average growth of technology infrastructure outsourcing will be 34% overall. The is considerable variation by industry when it comes to current usage and future growth There rate of outsourcing of technology infrastructure—in other words, a trend towards outsourcing of application hosting, sometimes referred to as managed services. Financial Services, High-tech Manufacturing and Retail industries are leading the way.  Thecurrent state of outsourcing in terms of the people who support HR systems is very much a mixed bag. Retail, High-tech Manufacturing and Financial Services are currently leading the way, but Health Care shows a very high growth rate towards outsourcing application development staff and management.  Interms of expenditures for the various HR processes we track, organizations that use predominantly outsourced solutions are spending more per year, and further will spend considerably more next year than those who manage their applications in house. This is indicative of initial startup costs. About the CedarCrestone HCM Benchmark Study The CedarCrestone HCM Benchmark Study is available for $395 from www.CedarCrestone.com/benchmark. The client will receive the 82-page Benchmark report in PDF format and a webinar presentation from a member of the Research and Analytics group at CedarCrestone (an on site presentation can be arranged, with the client incurring travel/lodging expenses).Interested clients can also purchase additional analysis services: comparison of your organization to a select set of industry and/or size data. For Specialized example, all Financial Services organizations, or all organizations with 10,000 or more employees. The minimum charge for this service is $2,500.  Specializedanalysis against a select set of industry and/or size data. For example, all organizations with plans to purchase time and attendance applications and the expected budget. The minimum charge for this service is $1,000. Please note that organization names will not be provided. We provide demographic data including industry, size, applications in use, budgeted, and planned along with expected budgets. Other data is available. Please contact CedarCrestone at 866.827.3786 or via email atcontact@CedarCrestone.com to discuss and arrange for additional analysis services.About CedarCrestone CedarCrestone provides PeopleSoft consulting, hosting, and managed services for the deployment, management, and optimization of Human Capital Management (HCM), Financial Management Systems (FMS), Campus Solutions (CS) and Strategy & Analytics. Headquartered in Alpharetta, GA, CedarCrestone’s 500 employees deliver solutions in all industries, nationwide. To learn more about CedarCrestone’s collaborative approach to achieving client success, please visit www.CedarCrestone.com. # # #