Notification Server 5.5 Tutorial
27 pages
English

Notification Server 5.5 Tutorial

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27 pages
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Description


®Altiris
Notification Server 5.5
Tutorial
Notice
Copyright © 2001-2003 Altiris Inc. All rights reserved.
Product Version: 5.5
Document Date: July 10, 2003
Bootworks U.S. Patent No. 5,764,593.
RapiDeploy U.S. Patent No. 6,144,992.
Due to the inherently complex nature of computer software, Altiris does not warrant that the Altiris
software is error-free, will operate without interruption, is compatible with all equipment and
software configurations, or will otherwise meet your needs.
The content of this documentation is furnished for informational use only, is subject to change
without notice, and should not be construed as a commitment by Altiris. Altiris Inc. assumes no
responsibility or liability for any errors or inaccuracies that may appear in this documentation. For
the latest documentation, visit our Web site at www.altiris.com.
Altiris, the Altiris logo, BootWorks, Inventory Solution, LabExpert, PC Transplant, RapiDeploy,
and RapidInstall are registered trademarks of Altiris, Inc. in the United States.
Carbon Copy is a registered trademark licensed to Altiris, Inc. in the United States and a trademark
of Altiris, Inc. in other countries.
Altiris eXpress, Altiris Vision, Application Management Solution, Application Metering Solution,
Asset Control Solution, Asset Management Suite, Client Management Suite, Compliance Toolkit,
Conflict Analysis Solution, Contract Management Solution, Deployment Server, Deployment
Solution, Education Management Suite, ...

Sujets

Informations

Publié par
Nombre de lectures 410
Langue English

Exrait

®Altiris Notification Server 5.5 Tutorial Notice Copyright © 2001-2003 Altiris Inc. All rights reserved. Product Version: 5.5 Document Date: July 10, 2003 Bootworks U.S. Patent No. 5,764,593. RapiDeploy U.S. Patent No. 6,144,992. Due to the inherently complex nature of computer software, Altiris does not warrant that the Altiris software is error-free, will operate without interruption, is compatible with all equipment and software configurations, or will otherwise meet your needs. The content of this documentation is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Altiris. Altiris Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation. For the latest documentation, visit our Web site at www.altiris.com. Altiris, the Altiris logo, BootWorks, Inventory Solution, LabExpert, PC Transplant, RapiDeploy, and RapidInstall are registered trademarks of Altiris, Inc. in the United States. Carbon Copy is a registered trademark licensed to Altiris, Inc. in the United States and a trademark of Altiris, Inc. in other countries. Altiris eXpress, Altiris Vision, Application Management Solution, Application Metering Solution, Asset Control Solution, Asset Management Suite, Client Management Suite, Compliance Toolkit, Conflict Analysis Solution, Contract Management Solution, Deployment Server, Deployment Solution, Education Management Suite, Helpdesk, Helpdesk Solution, HP Client Manager Software, Lab Management Suite, Migration Toolkit, Mobile Client for SMS, My IT Forum, Notification Server, Problem Management Suite, Server Management Suite, Server Monitor Solution, Site Monitor Solution, Software Delivery Solution, TCO Management Solution, Unix Client for SMS, Unix Inventory Solution, Unix Software Deliver Solution, Web Admin for SMS, Web Reports and other product names are trademarks of Altiris, Inc. in the United States and other countries. Microsoft, Windows, and the Windows logo are trademarks, or registered trademarks of Microsoft Corporation in the United States and/or other countries. HP is a registered trademark of the Hewlett-Packard Corporation. Compaq is a registered trademark of the Hewlett-Packard Corporation. Macintosh is a registered trademark of the Apple Computer Corporation. All other brand names are trademarks or registered trademarks of their respective companies. Notification Server Tutorial User Guide 2 Contents NATu ltiototirfiriscata® l ion Server 5.5 Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Web Administration Console Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 NS Client Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Notification Server and Solution Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Step1 - Install Notification Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Step 1a - Select a Computer to be Your Notification Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Step 1b - Install Prerequisite Software on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Step 1c - Install Notification Server on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Step 2 - Configure Notification Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Step 3 - Install Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Discovering Computers and Installing the NS Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Viewing Inventory and Creating Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Viewing Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Notification Server Tutorial User Guide 3 Preface Before using this documentation, we recommend that you review the document conventions (see “Document Conventions” on page 4). Detailed information about Altiris products is included in each product’s documentation. The product’s documentation is installed when the product is installed. To access Altiris product documentation from the Web, go to our documentation Web page at www.altiris.com/support/ dontation. If you have questions that are not answered in the documentation, we recommend that you use one of our support options (see “Support” on page 5). If you have feedback about this documentation, please send an e-mail message to our documentation group at doc@altiris.com. Document Conventions The following table describes the conventions used in this document. Document Conventions What you see Meaning Altiris Notification References to other documents are italicized. Server Product Guide Note Most references to Altiris documents are hypertext links to those documents. For these links to work, the target document file must be in the same location as the source document. If viewing PDF documentation from our product CD or where the documents were installed on your hard drive, the links will work. If viewing a PDF document from our web site, the links to other Altiris documents will not work. (The documents are stored in different folders). If you download PDF documents from our web site and place them in the same folder, the document references will link to the other PDF document provided the target PDF document is in the folder. Interface Element Name Buttons, menu items, tabs, and field names are displayed in bold text. File > Save A series of mouse selections are represented in this format. The above example means click on the File command on the menu bar, and then click on the Save command. server name/altiris/ A value in a path that depends on the user’s system is in italics. In this documents example, server name needs to be replaced by the name of the user’s server. set variable = 123 Sample code is in Courier font. www.altiris.com Links to web pages are in blue text. Notification Server Tutorial User Guide 4 Preface Support Altiris is committed to providing world-class technical support and professional services to its customers. Included with every product purchase is complimentary Electronic Support. For customers who want a higher level of support, Altiris offers many fee-based services ranging from Priority Support, which includes priority telephone and priority e-mail support, to on-site consultation. Before Contacting Support We recommend that you do the following before contacting Support: • Download and install the latest version of the product and product updates from our web site (www.altiris.com). • Read the product Release Notes. The Release Notes contain important information on the current release including limitations and application-specific workarounds. Many customer questions are answered in the Release Notes. • Review the information in the Altiris support forums (go to www.altiris.com and click on Support and then Forums). If you cannot find the answer to your question in the forums, you can post your own question. The forums are monitored by our Support engineers, who will help you with your questions. Support Contact Information Altiris is a global organization with operational centers in the following geographies: • Americas in Lindon, Utah covering North and South America • Asia Pacific in Sydney, Australia • Europe, Middle East, and Africa (EMEA) in Landau, Germany Contact information for each of these operational centers is available at www.altiris.com/contact. When contacting Support, please include the following information in the e-mail or have it ready when calling: • Your name, e-mail address, and phone number • Product name and product version • Specific details about the problem, including specific system messages, error codes, and logs • Details about your system, including the operating system, applied services packs, hardware configuration, network details, and other applications running on the system. Training To ensure that you are using Altiris products in the most effective way, Altiris offers in-depth, instructor-led, hands-on courses. These courses will help you quickly learn the optimum methods for installing, configuring, and managing your network using Altiris’ award-winning products. For information about Altiris training, go to the following web site: • http://www.altiris.com/services/training/ Notification Server Tutorial User Guide 5 Introduction This tutorial will help you get started using Notification Server and some of its solutions. Specifically, this tutorial will take you step-by-step through the following: • “Notification Server and Solution Installation” on page 7 • “Discovering Computers and Installing the NS Client” on page 12 • “Viewing Inventory and Creating Packages” on page 17 • “Viewing Reports” on page 23 There are a number of reports in the Altiris eXpress™ Configuration Solution as well as the SW Delivery Solution that help you monitor and see how your Notification Server is performing. Prerequisites The NS Client and Web Administration Console requirements are described below. For the requirements for installing Notification Server, see “Notification Server and Solution Installation” below. Web Administration Console Requirements The Web Administration Console is the interface for Notification Server. You can run the Web Administration Console from any computer on the network that fits the following requirements: • Windows 2000/XP or Windows NT with SP 6a (or higher) • Internet Explorer 5 (or higher) • An account with administrator rights to the Notification Server computer NS Client Requirements Windows 95, Windows 98, and Windows Me Computers • Current version of DCOM. Click here to download the Windows 95 DCOM update. Click here to download the Windows 98 DCOM update. Windows Me comes with a current enough version of DCOM. • Internet Explorer 4.01 SP1 or higher • Microsoft TCP/IP Windows NT 4 Computers • Service Pack 4 or higher • Internet Explorer 4.01 SP1 or higher • Local administrator rights on the computer to install the NS Client on the Windows NT system Notification Server Tutorial User Guide 6 Notification Server and Solution Installation Step1 - Install Notification Server • Microsoft TCP/IP Windows 2000/XP/2003 Computers • Internet Explorer 5.0 or higher • Local administrator rights on the computer to install the NS Client on the Windows 2000/XP computer IMPORTANT: Windows XP enables Simple File Sharing during installation by default. Simple File Sharing must be turned off for you to install the NS Client to the Windows XP computer. • Microsoft TCP/IP Notification Server and Solution Installation The following will take you through the process of installing Notification Server and Solutions. All of these files are available on your product CD. Step1 - Install Notification Server Step 1a - Select a Computer to be Your Notification Server The computer you are going to install Notification Server on must meet or exceed the following criteria. Hardware The following are minimum requirements. To scale to support thousands of clients, faster processors and more memory are highly recommended on the server. • Processor: Pentium III 800 MHz or faster • RAM: 512 MB (1 GB is recommended) • File System: 2 GB NTFS system partition • Disk space: 20 GB for Notification Server and components and 30 MB for SQL database (4 GB recommended) Software Note: The Install Helper will help determine if the computer has the necessary prerequisite software installed, and where possible it will help you download and install the needed software. For more information, see “Step 1b - Install Prerequisite Software on Your Computer” on page 8. • Operating System (one of the following): Recommended: Windows 2000 SP2 or SP3 Server or Advanced Server. Approved: Windows NT Server 4.0 SP 6a (or higher). • SQL Database (one of the following): Recommended: Microsoft SQL Server 7 SP3+ or Microsoft SQL Server 2000 SP2. Approved: MSDE. If you don’t have a SQL Server, the Prerequisites Wizard will give you the option to download and install MSDE. • Microsoft Windows Internet Information Services (IIS): Microsoft IIS 4.0 or 5.0 (IIS 5.0 requires Webs to be hosted on NTFS) — This component is not installed by default with Windows 2000 and above. • Microsoft Windows Internet Services FTP Services — This component is installed by default with Windows 2000 and above. Notification Server Tutorial User Guide 7 Notification Server and Solution Installation Step1 - Install Notification Server • Web Browser: Microsoft Internet Explorer 3.0 or later is required. 5.0 or greater is recommended. Step 1b - Install Prerequisite Software on Your Computer 1 Start the Altiris Notification Server Install Helper (AeXNSInstallHelper.exe), read the information on the screen, and click Next. 2 When the Computer Prerequisites screen appears: • If you don’t want to install Notification Server on the computer, click No and Next. • If you want to install Notification Server on the computer, click Yes and Next. The Software Prerequisites Wizard checks the computer to make sure it has the needed prerequisite software installed (such as Windows 2000/XP Internet Services (IIS), and SQL 7 or 2000, or MSDE). • If the required software is installed, click Finish, then go to “Step 1c - Install Notification Server on Your Computer” on page 11. • If the required software is NOT installed, the Wizard goes to the next step. 3 If the computer requires additional software to run Notification Server, a screen similar to the following appears: Note: In this example, Windows 2000/XP Internet Services (also know as IIS) and a SQL database were not on the computer. Review the information and click Next. Notification Server Tutorial User Guide 8 Notification Server and Solution Installation Step1 - Install Notification Server 4 If the Download and Install Microsoft Database Engine screen appears, do the following: a If you want to install the MSDE version of SQL on the computer, click Yes and Next. Note: If you have a SQL Server database that you want to use for the Notification Server database, click No and Next and go to Step 5. b When the File Download dialog box appears: When using Internet Explorer 6 (with the current Microsoft updates), click Open. IMPORTANT: If using Internet Explorer 6 without the current Microsoft updates, click Save, and then enter a folder to save the file in. When the download is completed, click Open. When using Internet Explorer 5, click Run this program from its current location and click OK. c When asked if you want to install unixdbsetup.exe, click Yes. d When the WinZip Self-Extractor dialog box opens, click Unzip. e When the WinZip Self-Extractor confirmation dialog that file is unzipped appears, click OK. f When the command box appears, wait for the MSDE installation to complete. This installation may take a few minutes. g When the MSDE installation is completed, press any key to close the command box. h When the Download and Installation screen appears. Click Next. 5 If additional required software that can be automatically downloaded is needed, download the software using a process similar to the process specified in Step 4. 6 When all of the required prerequisite software is loaded, a screen similar to the following appears. Go to“Step 1c - Install Notification Server on Your Computer” on page 11. Notification Server Tutorial User Guide 9 Notification Server and Solution Installation Step1 - Install Notification Server 7 If all of the components that can be downloaded have been downloaded but additional software needs to be installed, a screen similar to the following appears listing the additional software that needs to be installed. Note which software needs to be installed and then click Finish. IMPORTANT: You need to install the software that could not be automatically loaded and then run the Software Prerequisites Wizard again. 8 If necessary, install Windows 2000/XP Internet Services as follows: a On the Windows toolbar, click Start > Settings > Control Panel > Add/Remove Programs. b In the left pane, click Add/Remove Windows Components. c Check the Internet Information Services (IIS) check box. d Click Details. e Check the File Transfer Protocol (FTP) Server and World Wide Web Server subcomponents check boxes. f Click OK. g Click Next. h Follow the instructions on the screen to complete the Windows Components Wizard. 9 When all the required prerequisite software is installed, and if needed, restart the Software Prerequisites Wizard again. See Step 1. 10 When all of the prerequisite software is installed and the following screen appears, read the information on the screen and click Finish. Notification Server Tutorial User Guide 10
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