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Corporate Lessons: Managing Effective Organisations
122 pages
English

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Description

This publication effectively delineates job hunting, from writing a successful curriculum vitae to the feared interview and finally employment. Lebitso also manages to successfully provide information on making the right career choice. The various management styles are carefully explained and he distinguishes between leadership and management.

Sujets

Littérature Sud-Africaine
Littérature sud-africaine
Management
Interview
Leadership
Business
Recruitment
Job hunting
Career management
InterViews
Corporate

Informations

Publié par
Date de parution 28 février 2014
Nombre de lectures 0
EAN13 9781920382483
Langue English
Poids de l'ouvrage 3 Mo

Informations légales : prix de location à la page 0,1000€. Cette information est donnée uniquement à titre indicatif conformément à la législation en vigueur.

Extrait

CORPORATE LESSONS MANAGING EFFECTIVE ORGANISATIONS
Mokete Christopher Lebitso
Corporate Lessons
Managing efective organisations
Published by Sun Media Bloemfontein (Pty) Ltd
Imprint: SunBonani Conference
All rights reserved
Copyright © 2014 Sun Media Bloemfontein
No part of this book may be reproduced or transmitted in any form or by any electronic, photographic or mechanical means, including photocopying and recording on record, tape or laser disk, on microfilm, via the Internet, by e-mail, or by any other information storage and retrieval system, without prior written permission by the publisher.
Views reLected in this publication are not necessarily those of the publisher.
First edition 2014
ISBN 978-1-920382-47-6 (Print) ISBN 978-1-920382-48-3 (Online) DOI: https://doi.org/10.18820/9781920382483
Set in Doulos SIL 12/15 Cover design, typesetting and production by Sun Media Bloemfontein This printed copy can be ordered directly from: media@sunbonani.co.za The e-book is available at the following link: https://doi.org/10.18820/9781920382483
3.
Human resOurce planning ................................................................................
The jOb descriptiOn/jOb speciîcatiOn ..............................................................
Chapter 2 |RECRUITMENT
IntrOductiOn .....................................................................................................
The labOur markets and the labOur fOrce ........................................................
The recruitment prOcess...................................................................................
15
Cut the clichés .................................................................................................
The impOrtance Of gOOd recruitment ..............................................................
PersOnal sectiOn ...............................................................................................
JOb in the dim, dark past .................................................................................
PhOtOs ..............................................................................................................
Gaps in histOry ................................................................................................
2
COmpleting jOb applicatiOn fOrms ..................................................................
IntrOductiOn .....................................................................................................
Preface .....................................................................................................................
About the author.......................................................................................................
iii
Chapter 1 |JoB HUNTING
9
GraduatiOn dates ..............................................................................................
Irrelevant experience ........................................................................................
9.
What tO Omit frOm yOur Curriculum Vitae ....................................................
A gOOd Curriculum Vitae (CV) Or résumé set up the perfect match ............
3.
What qualities make a jOb seeker mOre emplOyable?.....................................
Finding the perfect ît .....................................................................................
5. 6.
HOw can OrganisatiOns ensure that they attract the best talent? ....................
HOw dO candidates shOw pOtential emplOyers that they alsO have thesOfter skills? ....................................................................................................
Skills they dO nOt teach at schOOl....................................................................
8
6
5
9.1 9.2 9.3 9.4 9.5 9.6
i
10.
1
1
14
13
2.
1.
Table of Contents
8 8 8 9 9 9
4.
6.
7.
5.
4.
2.
1.
8.
6
6
16
16
5
17
References and checking .................................................................................
The Oer ..........................................................................................................
Preparing fOr the new emplOyee .....................................................................
30
30
24
22
31
23
29
5.
6.
4.
28
27
26
13.
14.
25
11.
13.
14.
37
35
18
19
19
1.
2.
8.
9.
7.
SelectiOn techniques.........................................................................................
WhO makes the decisiOn? ................................................................................
Selecting the best candidate ............................................................................
ApplicatiOn fOrms ............................................................................................
The advertisement ...........................................................................................
Attracting applicants ........................................................................................
RemuneratiOn ..................................................................................................
Practical tests ...................................................................................................
COnducting the interview ................................................................................
The interview prOcess .....................................................................................
Preparing fOr the interview .............................................................................
IntrOductiOn .....................................................................................................
Chapter 3|INTERVIEWS
3.
10.
Hints fOr preparing fOr a jOb interview ...........................................................
QuestiOns tO ask in a jOb interview .................................................................
Assessment centres, rOle-plays and team exercises ........................................
39
32
PsychOmetric and psychOlOgical tests, including biO-data .............................
SelectiOn strategies .........................................................................................
Get nOticed fOr the desired jOb ........................................................................
Making the decisiOn after the interview..........................................................
QuestiOns which might be asked during the interview ...................................
Strangest interview mistakes ...........................................................................
14.3 COst beneît analysis ........................................................................................
16.
17.
15.
7.
8.
14.2 Placement ........................................................................................................
9.
40
40
39
14.1 Multiple predictOrs ...........................................................................................
40
42
10. 11. 12.
14.
27
41
21
PersOn speciîcatiOn .........................................................................................
24
29
52
46
54
1.
46
The inductiOn timetable ...................................................................................
A typical inductiOn prOgramme.......................................................................
WhO is respOnsible fOr the inductiOn prOcess? ..............................................
Management/prOfessiOnal trainees .................................................................
Types Of inductiOn ...........................................................................................
57
Centrally prOvided cOOrdinated inductiOn ......................................................
MOnitOring .......................................................................................................
Heads Of organisatiOns/COmpanies/Departments ...........................................
COnclusiOn ......................................................................................................
The pOp-in ........................................................................................................
HOw tO spOt the warning signs ........................................................................
There are hints Of high turnOver ......................................................................
Career paths are nOt a priOrity .........................................................................
WOrk envirOnment is nOt pOsitive....................................................................
NOt the rOle yOu applied?.................................................................................
HOw tO respOnd tO the red ags.......................................................................
Unusual tactics tO land the jOb ........................................................................
Waiting fOr a jOb? Start wOrking part time .....................................................
5.
8.
Beneîts Of an inductiOn prOgramme ...............................................................
54
51
55
55
55
2.1
2.3
50
48
11.
10.
50
9.
58
43
6.
58
57
17.
15.
16.
2.2
7.
45
45
45
47
44
LessOns tO remember when yOu get yOur îrst full-time jOb ..........................
The inductiOn prOcess ......................................................................................
45
The phOne call ..................................................................................................
The Thank-YOu nOte ........................................................................................
POssible methOds fOr fOllOwing up with an emplOyer after the interview ....
IntrOductiOn .....................................................................................................
Chapter 4 |GETTING STARTED AFTER THE INTERVIEW
2.
46
4.
3.4
13.
13.2 occupatiOn Health and Safety inductiOn .........................................................
3.2
13.1 LOcal inductiOn ................................................................................................
3.1
3.
14.
3.3
12.
44
44
3.5
44
Things that bad managers dO ..........................................................................
Embarrass emplOyees in public ......................................................................
Persuasive management style...........................................................................
DemOcratic management style .........................................................................
MBWA (Management by Walking ArOund) style ..........................................
7.6
74
74
75
68
59
60
5.
4.
8.1
8.
1.
4.
7.
7.1
5.
6.
59
3.
Chapter 7 |MANAGEMENT
63
65
7.2
7.4 7.5
Chapter 6|CAREER MANAGEMENT
What perfOrmance cOaching entails ................................................................
COnclusiOn ......................................................................................................
Dierences between Old style delegatiOn and perfOrmance cOaching ...........
Chapter 5 |PERFoRMANCE CoACHING
3.
Delegating tO develOp ......................................................................................
IntrOductiOn .....................................................................................................
73
69
What is career management?...........................................................................
IntrOductiOn .....................................................................................................
Career develOpment .........................................................................................
Career stages and chOices ...............................................................................
Basic management functiOns ...........................................................................
80
77
Career develOpment methOds ..........................................................................
IntrOductiOn .....................................................................................................
TheOretical scOpe .............................................................................................
Nature Of managerial wOrk .............................................................................
81
Laissez-fairemanagement style.......................................................................
AutOcratic management style ..........................................................................
Why is management impOrtant? .....................................................................
Changes in the theOretical fOundatiOn Of management ..................................
Management Styles .........................................................................................
Participative Or COnsultative management style .............................................
79
78
82
81
1.
82
4.
2.
5.
63
7.3
1.
2.
2.
3.
80
80
81
66
67
TOp-level managers ..........................................................................................
Levels Of management ....................................................................................
87
8.10 Never say yOu are sOrry Or wrOng ...................................................................
9.
8.8
Management rOles ...........................................................................................
86
First-level managers .........................................................................................
Middle-level managers ....................................................................................
Chapter 8 |LEADERSHIP
IntrOductiOn .....................................................................................................
What is leadership? .........................................................................................
FactOrs Of leadership........................................................................................
3.
90
89
91
Leadership in actiOn.........................................................................................
COmpOnents Of leadership ...............................................................................
Leader ..............................................................................................................
FOllOwers ..........................................................................................................
COmmunicatiOn ................................................................................................
SituatiOn............................................................................................................
POwer................................................................................................................
AuthOrity...........................................................................................................
93
90
90
86
87
82
83
1.
83
2.
90
91
91
85
85
85
84
84
84
10.2 InfOrmatiOnal rOles ...........................................................................................
10.3 DecisiOnal rOles ................................................................................................
10.
9.3
9.1
9.2
3.2
3.1
88
87
4.
5.1
5.
3.3
8.3
8.4
8.2
5.2
8.7
3.4
8.5 8.6
83
10.1 InterpersOnal rOles ............................................................................................
85
IgnOre prOfessiOnal grOwth needs ....................................................................
Demand unrealistic rules Of Order ..................................................................
DO nOt fOllOw up On emplOyee ideas ...............................................................
WithhOld praise ................................................................................................
Be all-knOwing all Of the time .........................................................................
IgnOre individual dierences ..........................................................................
Be vague and indirect ......................................................................................
ShOw yOu dO nOt care ......................................................................................
92
93
8.9
GOals setting ...................................................................................................
Training and cOaching .....................................................................................
Inspiring yOur emplOyees ................................................................................
15. 16.
101
99
Leadership styles .............................................................................................
POlitical behaviOur in OrganisatiOns and leadership .......................................
Qualities Of gOOd leadership ............................................................................
Bass’ theOry Of leadership ...............................................................................
The impOrtance Of leadership ..........................................................................
HOw tO be mOre like Richard BransOn ...........................................................
16.1 Find gOOd peOple..............................................................................................
16.2 Realise that the emplOyees are the business ....................................................
16.3 Always lOOk fOr the best in yOur peOple ........................................................
16.4 DO nOt take yOurself tOO seriOusly ...................................................................
16.5 Be cOurageOus and fOllOw yOur instincts ........................................................
16.6 DO nOt let persOnal Obstacles get in the way ...................................................
References ................................................................................................................
108
COnclusiOn ......................................................................................................
12.
Leadership is nOt the same as management ....................................................
16.7 EncOurage teamwOrk and fun ..........................................................................
16.8 Just dO it ...........................................................................................................
Skills a gOOd leader needs ...............................................................................
99
7.
98
98
97
98
97
108
99
100
95
17.
96
94
6.
8.
10.4 COercive leadership style .................................................................................
10.5 DemOcratic leadership style ............................................................................
10.8 Charismatic leadership style ............................................................................
11.
10.1 AutOcratic Or AuthOritative leadership style ...................................................
10.2 Aïliative leadership style ...............................................................................
10.
107
106
98
9.
10.6 Task-Oriented leadership style ........................................................................
10.3 COaching leadership style ...............................................................................
97
108
108
104
102
105
107
107
106
10.7 Bureaucratic leadership style ...........................................................................
109
13.
14.
110
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