Elephants Before Unicorns

Caroline Stokes

Description

Driven entrepreneurs seem to always be in search of their "unicorn" team—that match made in heaven that opens the door to freedom and endless possibility. Unfortunately, huge obstacles—the "elephants"—tend to get in the way.

Bringing her expertise from HR to EQ, Caroline Stokes offers real-world solutions to the people management problems business owners like you face right now. Dive into this book and learn how to:

Hire the right people by taking your time

Build an onboarding process that fits your company culture and makes new hires feel welcome

Keep employees happy, healthy, engaged, and educated so they always perform their best

Think smart before acting so strategies are their most effective

Adapt to industry trends and workforce shifts to earn the best results

Sujets

• Personal Management
• Human Resources
• Gestion et management
• entrepreneur
• Hundred Days (disambiguation)
• Economics
• Business

Informations

• Publié par: Entrepreneur Press
• Date de parution: 24 septembre 2019
• Nombre de lectures: 0
• EAN13: 9781613084151
• Langue: English

Extrait

Praise for Elephants Before Unicorns
More money goes into bureaucratizing the workforce than inspiring the millions of people who turn up to work hoping to be able to do a good job each day. If more organizations paid attention to the lessons of this book, they would find both their work and their lives transformed.
-M ARGARET H EFFERNAN , CEO AND AUTHOR OF W ILLFUL B LINDNESS
In Elephants Before Unicorns , Caroline Stokes does an enlightening job of bringing emotional intelligence to the hiring, onboarding, engaging, developing, and leading aspects of people in organizations. Starting from her own frustration in big brand organizations, she followed her heart to discover the magic of what makes great organizations so special. There s a lot you can use here to help transform your organization for the better. And it might save you some of the frustrations Caroline went through to get there.
-S TEVEN J. S TEIN, FOUNDER AND EXECUTIVE CHAIRMAN OF M ULTI -H EALTH S YSTEMS, CO-AUTHOR OF T HE EQ E DGE : E MOTIONAL I NTELLIGENCE AND Y OUR S UCCESS AND T HE EQ L EADER
In the advent of AI and robotics, fears abound about the future of work. Drawing on her vast experience as a business coach, Caroline cuts through the doom and gloom and offers an uplifting view of the next industrial revolution. In this informed, practical guide she demonstrates how tackling elephants or oft-invisible obstacles, while developing emotional intelligence is critical to success in an AI future. I recommend her book to people leaders who want to lean into their power and shape a future-forward workforce.
-C HRISTOPHER Y OUNG , VP OF E NTERTAINMENT C REATION P RODUCTS A UTODESK
Want to get ahead in the talent wars? In Elephants Before Unicorns , Caroline Stokes has created a wise, practical success manual for modern leaders. If you seek to build talented teams-and ensure your organization thrives in the age of AI-pick up this book now.
-D ORIE C LARK, AUTHOR OF E NTREPRENEURIAL Y OU AND S TAND O UT , AND ADJUNCT PROFESSOR D UKE U NIVERSITY F UQUA S CHOOL OF B USINESS
Caroline Stokes Elephants Before Unicorns is a must-read for business leaders. What worked for companies in the past will not work for forward-thinking organizations hoping to attract and retain the superstars of tomorrow. With humor and heart, Caroline brings her experience to bear in sharing how companies can win the war for talent and thrive in the AI age.
-M ARSHALL G OLDSMITH , N EW Y ORK T IMES BESTSELLING AUTHOR OF T RIGGERS , M OJO, AND W HAT G OT Y OU H ERE W ON T G ET Y OU T HERE
With Elephants Before Unicorns , Caroline Stokes brings her years of experience, emotional intelligence and must-learn lessons for business giants. In a time where hiring the right players for your team has never been more important, this book has the winning formula for any and every hiring decision. I recommend you ride this wave with Caroline and watch the magic happen.
- I AN C URRAN, PRESIDENT AND COO OF S EGA OF A MERICA
Elephants Before Unicorns is a must-read for organizational leaders, from CEOs to stressed-out recruiters. When it comes to transforming the how and why your organization finds talent, every organization has problem areas holding us back from potential greatness. Caroline does a wonderful job of helping us discover and address these elephants in our own organizations so we can all thrive!
-T IM S ACKETT , P RESIDENT OF HRU T ECHNICAL R ESOURCES AUTHOR OF T HE T ALENT F IX
A mindful organization starts with mindful leaders. Elephants Before Unicorns is an invaluable resource for leaders who want to evolve their companies emotional intelligence and create a happier workplace for their teams.
-J ACQUELINE C ARTER, PARTNER AT P OTENTIAL P ROJECT I NTERNATIONAL AND AUTHOR OF T HE M IND OF THE L EADER : H OW TO L EAD Y OURSELF , Y OUR P EOPLE AND Y OUR O RGANIZATION FOR E XTRAORDINARY R ESULTS
elephants before unicorns

Emotionally Intelligent HR Strategies To Save Your Company
caroline stokes
Entrepreneur Press
Entrepreneur Press, Publisher
Cover Design: Andrew Welyczko
Production and Composition: Eliot House Productions
2019 by Entrepreneur Media, Inc.
All rights reserved.
Reproduction or translation of any part of this work beyond that permitted by Section 107 or 108 of the 1976 United States Copyright Act without permission of the copyright owner is unlawful. Requests for permission or further information should be addressed Entrepreneur Media Inc. Attn: Legal Department, 18061 Fitch, Irvine, CA 92614.
This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.
Entrepreneur Press is a registered trademark of Entrepreneur Media, Inc.
ebook ISBN: 978-1-61308-415-1
To my husband, David Harries, for frequently telling me I could write a book, even before I knew that I wanted to write a book. His vision of my capabilities, encouragement, patience, and support are more than I could have wished for from my life partner and the father of my children. And many thanks to my rapidly growing young adults, Jasper and Felix, for continually understanding my love for the work I choose to do and making way for me to do it. Thanks, home team!
Contents
Foreword by Darrell M. West
Introduction
Emotional Intelligence: The Better Way
Top Talent Will Make Your Company Resilient
Who This Book Is For
How to Use This Book
Chapter 1
Defining Emotional Intelligence
The Five Components of Emotional Intelligence
View Your Company Through the EQ Lens
Chapter 2
Discover Your Elephants: Workplace Diagnostic
Workplace Elephants: A Diagnostic
Chapter 3
Elephant: Your Hiring Process Is Too Fast
Manage Stress and Enlist Help
Why Go with Your Gut Isn t Good Enough
Ask References the Hard Questions, Then Listen ( Really Listen)
The Emotional Intelligence Factor
Questions for Reflection
Chapter 4
Elephant: No One Likes Your Recruiters
How the Recruiting Landscape Has Changed-And How It Hasn t
The Recruiting Dance
How to Not Unconsciously Drive Your Best People Away
The Emotional Intelligence Factor
Questions for Reflection
Chapter 5
Elephant: Your Recruiters Don t Know Their Why
Finding My Own Why
The Recruiter Satisfaction Gap
Lagging Satisfaction Leads to Lagging Development
What Recruiters Can Learn from Agile Methodology
The Emotional Intelligence Factor
Questions for Reflection
Chapter 6
Elephant: Your Employer Brand Isn t Compelling
The Words You Use Define You
Case Study: How Redefining Your Employer Brand and Its Language Can Change Everything
The Emotional Intelligence Factor
Questions for Reflection
Chapter 7
Elephant: Your Onboarding Process Is Outdated and Impersonal
What If Onboarding Were Fun?
Tips for a Less Painful Onboarding Process
Best Practices for Onboarding
The Emotional Intelligence Factor
Questions for Reflection
Chapter 8
Elephant: You Don t Know How to Give and Receive Effective Feedback
Why the Feedback Sandwich Is Hard to Swallow
Trust: The First Building Block of Effective Feedback
How to Gain Integrity When Giving Feedback
Case Study: How Creating a Self-User Manual Can Position Your Teams for Success
The Emotional Intelligence Factor
Questions for Reflection
Chapter 9
Elephant: Your Employees Are Disengaged
The Company Why Drives Employee Engagement
See the Whole Person
Drive Engagement with a Growth Mindset
The Emotional Intelligence Factor
Questions for Reflection
Chapter 10
Elephant: Your Workplace Isn t Safe for All Employees
What All Leaders Should Ask Themselves
Recruit Diverse Unicorns, Then Aim for True Inclusion
How Organizations Become More Inclusive
Case Study: What We Can Learn from Google
The Emotional Intelligence Factor
Questions for Reflection
Chapter 11
Elephant: You re Cagey About Negotiation
How Negotiation Can Be a Win-Win
Don t Leave Your Would-Be Unicorns Hanging
Money Isn t Everything
The Emotional Intelligence Factor
Questions for Reflection
Chapter 12
Elephant: You and Your Key Hires Don t Receive Coaching
Everyone Needs a Coach
Case Study: Tom and the Looming Culture Clash
Beware Unconscious Incompetency
Coaching: A Safe Space for Professional Growth
The Emotional Intelligence Factor
Questions for Reflection
Chapter 13
Elephant: You re Addicted to Busy
Break Your Busyness Addiction and Reclaim Your Creativity
Strategies for Breaking Your Busyness Addiction
Float Sessions: My Favorite Mind Cleanser
The Emotional Intelligence Factor
Questions for Reflection
Chapter 14
Elephant: You Need to Re-Skill Your Teams-But How?
Before You Decide to Re-Skill Your Team
Getting Buy-In from Your Teams
Technologies That Can Take You to the Next Level
The Emotional Intelligence Factor
Questions for Reflection
Chapter 15
Elephant: You Resist Emerging Work Trends
Seven Emerging Work Trends You Should Be Paying Attention To
Creating the Workplace of the Future