Mediation

Larry Sun Fong, Gretchen L. Haynes, John Michael Haynes

Description

This mediation how-to manual brings together the collective wisdom of two of the field's most renowned founders, John Michael Haynes and Larry Sun Fong. The book not only covers a range of mediation cases, but also uniquely provides feedback from the clients as they reflect on the sessions and report on what worked best for them.

Beginning with a review of the theoretical underpinnings of the Haynes model of mediation, the book then presents six case studies with each demonstrating one or more of the organizing principles of mediation. The sessions examined reflect the different mediation areas currently being practiced—business, employment, neighborhood, adoption, education, and family.

The book goes beyond simply reporting what mediators experience as it shares the insights and motivations of Fong and Haynes. This well-rounded approach includes the exploration of the clients' thoughts, helping readers to incorporate successful organizing principles into their own mediation practices.
Foreword The Mediator Prepares: The Practice of Theory
Robert D. Benjamin

Preface

1. Principles of Broad-Based Mediation Practice

2. The Business of Bagels: Mediating a Business Partnership Dispute
John M. Haynes, Mediator

3. Sexual Harassment: Mediating an Employment Issue
John M. Haynes, Mediator

4. Neighbors: Defending Their Children
Larry S. Fong, Mediator

5. Working with Families: A Parent-Teen Conflict
John M. Haynes, Mediator

6. Adoption: The Chaos of Choice
Larry S. Fong, Mediator

7. Teacher-Parent Conflict: A Dispute Over the Classroom
John M. Haynes, Mediator

8. Conclusion: Participation Feedback

Vienna Speech Support for Human and Social Growth
John M. Haynes

Appendix Books, Articles, and Professional Activities
by John M. Haynes

Brief Biography

Index

Sujets

• Vie de famille
• Relations familiales
• Arbitration
• Psychology

Informations

• Publié par: State University of New York Press
• Date de parution: 01 février 2012
• Nombre de lectures: 2
• EAN13: 9780791485743
• Langue: English

Extrait

 MEDIATION  P O S I T I V E C O N F L I C T M A N A G E M E N T

JOHN MICHAEL HAYNES GRETCHEN L. HAYNES LARRY SUN FONG

Mediation

SUNY series in Transpersonal and Humanistic Psychology

Richard D. Mann, editor

Mediation

Positive Conflict Management

John Michael Haynes Gretchen L. Haynes Larry Sun Fong

State University of New York Press

Published by State University of New York Press, Albany

© 2004 State University of New York

All rights reserved

Printed in the United States of America

No part of this book may be used or reproduced in any manner whatsoever without written permission. No part of this book may be stored in a retrieval system or transmitted in any form or by any means including electronic, electrostatic, magnetic tape, mechanical, photocopying, recording, or otherwise without the prior permission in writing of the publisher.

For information, address State University of New York Press, 90 State Street, Suite 700, Albany, NY 12207

Production by Michael Haggett Marketing by Michael Campochiaro

Library of Congress CataloginginPublication Data

Haynes, John M. Mediation : positive conflict management / John Michael Haynes, Gretchen L. Haynes, Larry Sun Fong. p. cm. — (SUNY series in transpersonal and humanistic psychology) Includes bibliographical references and index. ISBN 0-7914-5951-9 (alk. paper) — ISBN 0-7914-5952-7 (pbk. : alk. paper) 1. Conflict management. 2. Mediation. I. Haynes, Gretchen L., 1934– II. Fong, Larry Sun, 1952– III. Title. IV. Series.

HM1126.H39 2004 303.6'9—dc22

10 9 8 7 6 5 4 3 2 1

2004041604

Dedicated to John Michael Haynes 1932–1999

He shared his insights, his skills, his life.

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Contents

Foreword The Mediator Prepares: The Practice of Theory Robert D. Benjamin

Preface

1

2

3

4

5

6

7

8

Principles of Broad-Based Mediation Practice

The Business of Bagels: Mediating a Business Partnership Dispute John M. Haynes, Mediator

Sexual Harassment: Mediating an Employment Issue John M. Haynes, Mediator

Neighbors: Defending Their Children Larry S. Fong, Mediator

Working with Families: A Parent-Teen Conflict John M. Haynes, Mediator

Adoption: The Chaos of Choice Larry S. Fong, Mediator

Teacher-Parent Conflict: A Dispute Over the Classroom John M. Haynes, Mediator

Conclusion: Participation Feedback

Vienna Speech Support for Human and Social Growth John M. Haynes

Appendix

Books, Articles, and Professional Activities by John M. Haynes

Brief Biography

Index

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xv

2

1

3

69

107

129

169

201

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271

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Foreword

The Mediator Prepares

The Practice of Theory

ROBERT D. BENJAMIN

Few who had the opportunity to observe John Haynes mediate disputes would deny his artistry. His elegant presence, accented by bow tie and the British accent, and supported by subtle hand motions, were suggestive of a shaman drawing out evil spirits. For many people in the throes of conflict, his reassuring demeanor elicited a calming effect. There was a well-developed sense of theater about John Haynes as he drew from the lead actors—the parties—their best per- formances. He knew how to reach behind a person’s defensive posturing and con- structively release the closeted fears that held them in check. He would be the first to admit that he was playing a role, yet there was nothing disingenuous; the compassion he displayed for people mired in disputes was authentic. His profes- sional background and intellectual focus as a professor of social work concerned with social policy and labor-management issues and before that as a political speechwriter, prepared the way for the mediation work for which he would become known. That “calling” came about by chance in 1976 when friends entangled in a divorce at the literal and proverbial courtroom door, requested his moderating assistance. They apparently saw in him what many others would see in the years to follow, his innate ability to foster a balanced and thoughtful atmosphere in which to negotiate a workable settlement. Haynes, and a small handful of others around the country, recognized the need and value of mediation and was prepared to seize the opportunity to mold it into a functional and marketable form. With his characteristic discipline and

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