Disaster Recovery Project Management

Randy R. Rapp

Description

The scope of disasters ranges from man-made emergency to natural calamity, from a kitchen grease fire to a hurricane or volcanic eruption. It may be just one house that is destroyed, or perhaps a whole infrastructure system is threatened. While each type of event requires a very different scale and type of immediate response, the project management challenges that face restoration and reconstruction professionals after the emergency phase is complete are remarkably similar. Using insights acquired through decades of real-world experience, as well as from his academic research and teaching responsibilities, the author explains pertinent requirements and methods for the contractors and other professionals who bring order from chaos. The first section of the book surveys the managerial skills required to confront the range of disasters that might be encountered and the different project environments involved. The second section examines the details of project management and administration, from materials management to health and safety. The third and final section provides an overview of restoration techniques, from restorative drying to debris management and demolition. This is the first systematic presentation of the tools and skills needed for disaster recovery project management. It is designed primarily for contractors (both large and small firms), although it will also be of value for those who might hire them, the communities they serve, and their organizational partners in the disaster recovery effort. Those who are new to disaster restoration and reconstruction will find the volume particularly useful. Focused on informing the management of projects that recover the built environment, after emergency conditions sufficiently stabilize, the volume supplements and complements books devoted to conventional construction or emergency relief management.
PREFACE

SECTION I. Introduction to Disaster Recovery Project Management

CHAPTER 1. Natural and Man-Made Disasters

CHAPTER 2. Not Quite the Same

CHAPTER 3. The Project Environment and Manager

SECTION II. Project Management and Administration

CHAPTER 4. Bids, Proposals, and Delivery Mechanisms

CHAPTER 5. Contracts

CHAPTER 6. Planning, Organizing, and Mobilizing

CHAPTER 7. Time, Cost, and Quality Control

CHAPTER 8. Logistics, Materials Management, and Procurement

CHAPTER 9. Communication and Documentation

CHAPTER 10. Health, Safety, Environment, and Security

CHAPTER 11. Demobilization and Closeout

SECTION III. Restoration Techniques

CHAPTER 12. Restorative Drying

CHAPTER 13. Fire and Smoke Restoration

CHAPTER 14. Microbial Remediation

CHAPTER 15. Personal Property Restoration

CHAPTER 16. Disaster Debris Management and Demolition

Afterword

Bibliography

GLO SSARY OF TERMS, ABBREVIATIONS, AND ACRONYMS

INDEX

Sujets

• Sciences et techniques
• Technology
• Engineering
• Construction

Informations

• Publié par: Purdue University Press
• Date de parution: 25 août 2011
• Nombre de lectures: 0
• EAN13: 9781612491677
• Langue: English

Extrait

DISASTER RECOVERY PROJECT MANAGEMENT
DISASTER RECOVERY PROJECT MANAGEMENT: BRINGING ORDER FROM CHAOS
by Randy R. Rapp
Purdue University Press West Lafayette, Indiana
Copyright 2011 by Randy R. Rapp. All rights reserved.
Printed in the United States of America.
Library of Congress Cataloging-in-Publication Data
Rapp, Randy R.
Disaster recovery project management : bringing order from chaos / by Randy R. Rapp.
p. cm.
Includes bibliographical references and index.
ISBN 978-1-55753-588-7 (cloth) -- ISBN 978-1-61249-166-0 (epdf) -- ISBN 978-1-61249-167-7 (epub) 1. Building--Superintendence. 2. Emergency management. I. Title.
TH438.R34 2011
363.34068--dc23
2011018725
Some of the book has been copied in whole or in part from the author’s work published over the years in the Cost Engineering journal of AACE International. They are separately cited and reprinted with the permission of AACE International, 209 Prairie Ave., Suite 100, Morgantown, WV 25601 USA. Phone: 800-858-COST/304-296-8444; Fax: [phone]; Web site: http://www.aacei.org ; E-mail: [e-mail] . Copyright © 2002-2010 by AACE International; all rights reserved.
Unless otherwise credited, the author created or photographed the figures.
TABLE OF CONTENTS
PREFACE
SECTION I. Introduction to Disaster Recovery Project Management
CHAPTER 1. Natural and Man-Made Disasters
CHAPTER 2. Not Quite the Same
CHAPTER 3. The Project Environment and Manager
SECTION II. Project Management and Administration
CHAPTER 4. Bids, Proposals, and Delivery Mechanisms
CHAPTER 5. Contracts
CHAPTER 6. Planning, Organizing, and Mobilizing
CHAPTER 7. Time, Cost, and Quality Control
CHAPTER 8. Logistics, Materials Management, and Procurement
CHAPTER 9. Communication and Documentation
CHAPTER 10. Health, Safety, Environment, and Security
CHAPTER 11. Demobilization and Closeout
SECTION III. Restoration Techniques
CHAPTER 12. Restorative Drying
CHAPTER 13. Fire and Smoke Restoration
CHAPTER 14. Microbial Remediation
CHAPTER 15. Personal Property Restoration
CHAPTER 16. Disaster Debris Management and Demolition
AFTERWORD
BIBLIOGRAPHY
GLOSSARY OF TERMS, ABBREVIATIONS, AND ACRONYMS
INDEX
PREFACE
The catastrophes imposed on humankind’s constructed infrastructure seem to more frequently crowd the news media now than decades ago. The heartbreaking mayhem from the earthquakes in Chile, New Zealand, and Japan; the environmental havoc from the oil leak into the Gulf of Mexico; riverine flooding in Australia and the Midwest United States; and volcanic ash spewing from Iceland are some of the more recent disasters the world has seen. Most observers probably soberly reflect that devastating calamities might also befall them. Mankind’s efforts to control nature can seem futile. Yet the need to rebuild remains. People are resilient, and inspired leadership can work wonders, but resources are almost always limited. No one disputes that those charged to recover the built environment after disasters must be skilled at their tasks.
This book is written to improve post-emergency management of built infrastructure recovery projects. It informs practitioners who have minimal firsthand experience with such work about its special challenges. Readers who are new to those operations or transitioning from other kinds of work should be able to adapt quicker to recovery than someone who has not read this book.
Some characteristics of facility restoration and reconstruction projects are different from conventional construction. The technical and managerial dimensions of recovery work require an array of knowledge, skills, and traits that even seasoned conventional constructors may not fully realize. The book should help develop recovery managers who are at least a little savvier, a little quicker to act appropriately than if they have minimal prior firsthand experience with restoration and reconstruction. Of course, the operative word is manager . The primary duty of a manager is to make good decisions. Good decisions come from capacity to deal with broad arrays of facts and figures that impact the appropriateness of the decisions. Nuances can make the difference between good decisions and choices that are mediocre or poor.
The need for a book on this subject seemed obvious as the author developed the curriculum for the concentration in Disaster Restoration and Reconstruction Management for the Building Construction Management Department at Purdue University. There was no single publication that was generally appropriate as a text for a formal collegiate disaster restoration and reconstruction project management course. None distinctly informed and guided contractors who restore and reconstruct the built environment after emergency conditions stabilize.
Books about disaster mitigation, relief planning, or emergency operations management are not uncommon, but they are not really within the purview of restoration and reconstruction contractors. The number of construction project management books grows almost every year. However, conventional construction project management books stop short of what a recovery construction manager might find most informative. Additional research for a number of journal and conference papers about disaster recovery, plus collaboration with Ted Douglas for a well-received disaster recovery panel discussion at the 2010 AACE International meeting, only confirmed the likely usefulness of a book such as this.
The author personally experienced and observed in others that they who have managed other construction work and find themselves immersed for the first time in projects organized to restore and reconstruct facilities have at least a small experience curve to descend, especially in the technical realm. This is more so, if the work is their first for a government owner.
No book of reasonable size can adequately address all significant details of any kind of disaster that might erupt. New requirements evolve all the time. The scope of disasters can range from a kitchen grease fire that inconveniences one household to a hurricane or volcanic eruption that devastates a geographic region. The book offers enough breadth and depth that professionals should be able to adapt its content to their unique circumstances, so that they manage disaster recovery projects better than they otherwise would.
The text is divided into three sections:

1.  The first explains the nature of disasters and the special requirements placed upon disaster recovery contractors. They are tied to the competitive nature of the project environment and concepts that enable project manager success.
2.  The second section relates project management practices and principles commonly necessary for disaster recovery. Presuming some prior reader experience or education in conventional construction project management, the chapters address the demands of larger disaster recovery projects. Author experience recovering housing and facilities after Hurricanes Katrina and Wilma and serving with the Restore Iraqi Oil program provides the empirical basis for much of this section.
3.  The last section is technically focused on equipment and procedures applied by contractors to restore or remediate water, fire, and smoke damage, and mold losses. Seasoned constructors with little or no prior exposure to the techniques of restoration operations will likely find this section most informative. The people and technical courses and references of the Restoration Industry Association (RIA), the Institute for Inspection, Cleaning, and Restoration Certification (IICRC), and the Federal Emergency Management Agency (FEMA) underlie these chapters.
Besides the contractors, professionals who plan the work and administer public and private built infrastructure recovery programs should find the contents relevant to understand what they should expect of contractors whom they hire.
Thanks go to Mr. Daniel Bernazzani of DryAdvise by Liberty Consulting and Mr. Peter Consigli of the RIA for their keen critiques of the book. Dr. David McEntire, Ph.D., of the University of North Texas offered very useful perspectives about disasters. Mr. Edward E. (Ted) Douglas carefully reviewed chapter 2 . Many of their suggestions were included to make the book better than it otherwise would be. Any inaccuracies or other deficiencies in the manuscript remain entirely mine.
I dedicate this book to the memories of Edward Fisk, Dr. Frank Gerig, Ph.D., and Dr. Norbert Schmidt, Ph.D. Their excellence as caring educators and practitioners inspired me professionally.
Randy R. Rapp Lafayette, Indiana April 2011
SECTION I
INTRODUCTION TO DISASTER RECOVERY
PROJECT MANAGEMENT
This section provides the background for the detailed disaster recovery project administration and technical chapters of later sections. The pervasive nature of disasters in the lives of so many people; the differences in project management that disasters impose vis-à-vis conventional construction; and the business and operational milieu in which the project manager must function all impose substantial challenges on disaster recovery professionals.
CHAPTER 1
NATURAL AND MAN-MADE DISASTERS
The frequencies of occurrence and impact on mankind of various natural and man-made disasters have escalated over time. As one example, confirmed by the spring 2011 outbreak of violent storms in the southeastern United States, tornado occurrences and their resultant losses are increasing (FEMA 2008, vi). Another source cites reasons for the apparent increase in