A practical handbook on how put change theory into
practice, aimed at those who actually have to DO change with clear advice,
examples, next steps, summaries and downloadable resources via the website www.changesuperhero.com
· Written from the perspective of an experienced Change
Agent and Business Psychologist
Accessibly written, but well researched and
referenced with practical tips, a host of practical tools; questionnaires and real-life
case studies depicting change across a range of sectors
Acknowledgements ................................................................ vii
About the author ..................................................................... xi
Introduction .............................................................................. 1
Part I The five Superpowers of a Change Superhero .....5
Chapter 1 Courage................................................................. 9
Chapter 2 Connecting with strategy ................................... 25
Chapter 3 Corroboration ..................................................... 41
Chapter 4 Communication ................................................. 55
Chapter 5 Collaboration ..................................................... 71
Part II Change Challenges ........................................85
Chapter 6 Individual responses to change......................... 89
Chapter 7 Personality and change ................................... 103
Chapter 8 Culture, values and leadership ........................ 115
Chapter 9 Cultural Challenges .......................................... 133
Part III Building a Change Master Plan .................... 145
Chapter 10 Build your Change League ............................. 147
Chapter 11 Planning large-scale change ......................... 161
Chapter 12 Building the Communication Plan ................ 177
Chapter 13 The process of large-scale change ................ 197
Conclusion ............................................................................ 213
Works cited ........................................................................... 217