Health Professional and Patient Interaction - E-Book

Amy M. Haddad, Regina F. Doherty, Ruth B. Purtilo

Description

Covering strategies for effective communication, Health Professional and Patient Interaction, 8th Edition provides the tools to help you establish positive patient relationships built on respect. Practical examples and scenarios show how to apply respect and professionalism to patients of various ages and levels of impairment. New to this edition is an Evolve companion website with video clips and simulation activities, each showing the principles of respectful interactions between health care professionals and patients. Written by an expert author team of Ruth Purtilo, Amy Haddad, and Regina Doherty, this resource addresses respect in the context of different practice settings, a diverse society, and difficult situations.

• Patient Cases introduce the patient’s point of view to illustrate key principles and encourage a more personal connection.
• Reflections boxes challenge you to apply critical thinking skills and your personal experience to different scenarios.
• Questions for Thought and Discussion at the end of each section help you apply your knowledge to a variety of situations.
• Interdisciplinary approach addresses basic issues that apply to many different healthcare disciplines.
• Strategies for effective communication are shown with patient examples and scenarios, applied to patients of all ages and with various levels of physical and emotional impairment.
• An emphasis on respect and ethics sets up a basis for building positive relationships with patients.

• Updated health care terminology keeps you current with communication in today’s health care settings.
• Expanded content on diversity reflects diverse patient populations and shows how to respect differences.
• NEW author Regina Doherty brings an occupational therapy perspective to this edition.

Sujets

• Physical Therapy
• Allied Health Services
• Medical
• Médecine

Informations

• Publié par: Saunders
• Date de parution: 31 décembre 2012
• Nombre de lectures: 0
• EAN13: 9780323291545
• Langue: English
• Poids de l'ouvrage: 4 Mo

Extrait

Health Professional and
Patient Interaction
EIGHTH EDITION
Ruth Purtilo, PhD, FAPTA
Professor Emerita, MGH Institute of Health Professions, Boston, Massachusetts
Amy Haddad, PhD, RN
Director, Center for Health Policy and Ethics, The Dr. C.C. and Mabel L. Criss Endowed
Chair in the Health Sciences, Creighton University, Omaha, Nebraska
Regina Doherty, OTD, MS, OTR/L
Associate Professor, Occupational Therapy Program, MGH Institute of Health Professions,
Boston, MassachusettsTable of Contents
Cover image
Title page
Copyright
Dedication
Preface
Acknowledgments
Part One: Creating a Context of Respect
Introduction
Chapter 1. Respect: The Difference It Makes
Chapter Objectives
What Is Respect?
Respect and Care
Respect and Your Values
The Good Life and You
Summary
References
Chapter 2. Respect in the Institutional Settings of Health Care
Chapter Objectives
Characteristics of Institutions
Characteristics of Institutional Relationships
Working with the AdministrationRespecting the Interface of Institutions and Society
Patients’ Rights Documents
Summary
References
Chapter 3. Respect in a Diverse Society
Chapter Objectives
Bias, Prejudice, and Discrimination
Respecting Differences
Cultural Sensitivity, Competence, and Humility
Summary
References
Part One
References
Part Two: Respect for Yourself
Introduction
Chapter 4. Respect for Yourself during the Student Years
Chapter Objectives
Sustaining Self-Respect through Nurturing Yourself
Self-Respect and the Motivation to Contribute
How Do I Become Competent in My Field?
Clinical Education: Situated Learning
Finding Meaning in the Student Role
Reaping the Rewards of Perseverance
Summary
References
Chapter 5. Respect for Yourself in Your Professional Capacity
Chapter Objectives
Showing Respect for Yourself while Enjoying SupportRefining Your Capacity to Provide Care Professionally
Sharing Responsibility for Optimal Care
Participating in Goodness
Summary
References
Part Two
Part Three: Respect for the Patient's Situation
Introduction
Chapter 6. Respect for Challenges Facing Patients
Chapter Objectives
Maintaining Wellness
Respect for Patient’s Health-Related Changes
Respect for Necessary Changes in Patients’ Values
Institutionalized Settings
Ambulatory Care Settings
Home Care Environment
Weighing Losses and Privileges
Choosing to Remain a Patient
Summary
References
Chapter 7. Respect for the Patient’s Significant Relationships
Chapter Objectives
Facing the Fragility of Relationships
Weathering the Winds of Change
Enduring the Uncertainties
Close Relationships and Health Care Costs
Re-valuing Significant Relationships
Summary
ReferencesPart Three
Part Four: Respect Through Communication
Introduction
Reference
Chapter 8. The Patient’s Story
Chapter Objectives
Who’s Telling the Story?
Awareness of Literary Form in Your Communication
Contributions of Literature to Respectful Interaction
Where Stories Intersect
Summary
References
Chapter 9. Respectful Communication in an Information Age
Chapter Objectives
Talking Together
Models of Communication
The Context of Communication
Choosing the Right Words
Choosing the Way to Say It
Communicating Beyond Words
Communicating across Distances
Effective Listening
Summary
References
Part Four
Part Five: Components of Respectful Interaction
Introduction
Chapter 10. Professional Relatedness Built on RespectChapter Objectives
Build Trust by Being Trustworthy
Tease Out Transference Issues
Distinguish Courtesy from Casualness
Concentrate on Caring Behaviors
Respect, Contract, and Covenant
Summary
References
Chapter 11. Professional Boundaries Guided by Respect
Chapter Objectives
What Is a Professional Boundary?
Recognizing a Meaningful Distance
Physical Boundaries
Psychological and Emotional Boundaries
Maintaining Boundaries for Goodness’ Sake
Summary
References
Part Five
Part Six: Some Special Challenges: Creating a Context of Respect
Introduction
Chapter 12. Respectful Interaction when the Patient Is Dying
Chapter Objectives
Dying and Death in Contemporary Society
Responses to Dying and Death
Setting Priorities in Respectful Interaction
Care in the Right Place at the Right Time
When Death Is Imminent
Summary
ReferencesChapter 13. Respectful Interaction in Difficult Situations
Chapter Objectives
Sources of Difficulties
Difficult Health Professional and Patient Relationships
Showing Respect in Difficult Situations
Summary
References
Part Six
Part Seven: Respectful Interaction Across the Life Span
Introduction
Chapter 14. Respectful Interaction: Working with Newborns, Infants, Toddlers, and
Preschoolers
Chapter Objectives
Human Development and Family
Early Development: Infancy and Early Childhood
Infant Needs: Respect and Consistency
Early Development: The Toddler and Preschool Child
Toddler Needs: Respect and Security
Summary
References
Chapter 15. Respectful Interaction: Working with Children and Adolescents
Chapter Objectives
Childhood Self
Needs: Respect and Relating
Adolescent Self
Needs: Respect, Autonomy, and Relating
Summary
References
Chapter 16. Respectful Interaction: Working with AdultsChapter Objectives
Who Is the Adult?
Needs: Respect, Identity, and Intimacy
Working with the Adult Patient
Summary
References
Chapter 17. Respectful Interaction: Working with Older Adults
Chapter Objectives
Views of Aging
Needs: Respect and Integrity
Challenges of Changes with Aging
Caring for Older Adults with Cognitive Impairments
Assessing a Patient’s Value System
Summary
References
Part Seven
IndexCopyright
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HEALTH PROFESSIONAL AND PATIENT INTERACTION ISBN:
978-1-45572898-5
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Notices
Knowledge and best practice in this field are constantly changing. As new
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Library of Congress Cataloging-in-Publication Data or Control Number
Purtilo, Ruth B.
Health professional and patient interaction / Ruth Purtilo, Amy Haddad, Regina F.
Doherty.—8th ed.
p. ; cm.
Includes bibliographical references and index.
ISBN 978-1-4557-2898-5 (pbk. : alk. paper)
I. Haddad, Amy Marie. II. Doherty, Regina F. III. Title.
[DNLM: 1. Health Personnel—psychology. 2. Professional-Patient Relations. 3.
Attitude of Health Personnel. 4. Communication. 5. Social Values. W 21]
610.69'6—dc23 2012043274
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