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Making Social Worlds

272 pages
Making Social Worlds: A Communication Perspective offers the most accessible introduction to the tools and concepts of CMM – Coordinated Management of Meaning – one of the groundbreaking theories of speech communication.

  • Draws upon advances in research for the most up-to-date concepts in speech communication
  • Defines the 'critical moments' of communication for students and practitioners; encouraging us to view communication as a two-sided process of coordinating actions and making/managing meanings
  • Questions how we can intervene in dangerous or undesirable patterns of communication that will result in better social worlds
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Preface An Invitation . . . Extended to . . . Everyone Students Professionals With Appreciation for . . .
Chapter 1 Critical Moments that Shape Our Social Worlds Preview A Critical Moment in a 911 Emergency Telephone Call Why Acting Wisely in Critical Moments is Important: We’re in a Race that We Need to Win 9/11: A Missed Opportunity to Act Wisely in a Critical Moment What happened? How was the story told? How did President Bush respond? Could President Bush have responded in another way? Examples of acting wisely in critical moments Could President Bush have acted more wisely in the critical moment of 9/11?
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Chapter 2 Taking a Communication Perspective on Social Worlds Preview Everybody Has a Theory of Communication, Although Most People Don’t Know It If Communication is so Important, How Should We Understand It? My Discovery of Social Worlds Social worlds The worldliness of social worlds There are many social worlds Social worlds are made Each of us is an agent in the process of making social worlds Questions Asked by Those who Take a Communication Perspective on Social Worlds
Chapter 3 Paradigms and the “Physics” of Social Worlds Preview What was That? Paradigms Questions and Questioning Playfulness Systemic Process Emergent Characteristics
Chapter 4 Communication: Coordinating Actions and Making/Managing Meanings Preview Theory as a Way of Seeing Things Coordinating Actions Choosing “coordination” as a sensitizing concept for understanding communication Understanding how patterns of communication develop and discerning critical moments Acting wisely in critical moments Making/Managing Meaning
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Coherence: the gift of meaning and purpose Subjugation: the cost of fitting into prefigured molds Mystery: the gift of wonder and openings for exploration Communication as the Site where Social Worlds are Made
Chapter 5 Doing Things in Communication: Speech Acts Preview Speech Acts and the Quality of Our Lives Our Social Worlds are Made of Speech Acts Why call them “speech acts”? How many speech acts are there? Where do speech acts come from? Speech Acts are Made in Coordinated Actions Performing Speech Acts What is being done by what is said? Conversational implicature To what is that a response? The conversational triplet What can/must/should I do? Logical force What is the wisest course of action? Ante-narrative Making Better Social Worlds Change the situation so that there will be a different ratio of speech acts Resist or prevent the performance of undesired speech acts Facilitating or enabling the performance of desired speech acts
Chapter 6 Episodes and Patterns of Communica Preview Social Life is Episodic Our Social Worlds are Made of Episodes Making Episodes Making/managing meaning: perceiving the flow of experience as episodes Realizing episodes in coordinated action Patterns of Communication Making Better Social Worlds Freeing us up so that we can make wiser choices Calling better patterns of communication into being
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Chapter 7 Selves and Forms of Consciousness Preview Here I Am! Selves are Made in Processes of Communication Forms of Consciousness Emerge in Processes of Communication The Role of Selves in Making Social Worlds Making Better Social Worlds Is there an innate impulse toward evolution of consciousness? Is there a special kind of transformative learning? How can we support each other in our zones of proximal development? How can we structure our institutions so that they support the evolution of consciousness? Can we take proactive steps to structure better forms of communication?
Chapter 8 Relationships and Relational Minds Preview The Difference between Being Related and Being in Relationship Relationships and Minds as Objects in Our Social Worlds Relationships as Contexts for the Way We Communicate Making Relationships in Communication The Evolution of Relational Minds Making Better Social Worlds
Chapter 9 Afterword: Something of a Guide for Using CMM Warning! Ways of “Using” CMM How Do You Know if You’ve Used CMM Well? A Typical Four-phase Sequence in Using CMM Description Interpretation Critique Putting it into practice Entry Points for CMM Practice An Example of Consulting Using Systemic Questioning This is a Tes t . . .
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