#customer-relations
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Marketing et expérience client : 3e édition
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Marketing et communication
Marketing et expérience client : 3e édition
233 pages
Français
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Help Desk Manager - Complete Certification Kit: Develop the skills required to manage a high-performing Help Desk, its team, balance workloads and improve efficiency
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Marketing et communication
Help Desk Manager - Complete Certification Kit: Develop the skills required to manage a high-performing Help Desk, its team, balance workloads and improve efficiency
91 pages
English
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Customer Service Foundation Level Full Certification Kit - Complete Skills, Training, and Support Steps to Remarkable Customer Service
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Marketing et communication
Customer Service Foundation Level Full Certification Kit - Complete Skills, Training, and Support Steps to Remarkable Customer Service
76 pages
English
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Hold On, You Lost Me: Use Learning Styles to Create Training That Sticks
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Marketing et communication
Hold On, You Lost Me: Use Learning Styles to Create Training That Sticks
153 pages
English
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Customer Satisfaction Research Management
Ebooks
Marketing et communication
Customer Satisfaction Research Management
265 pages
English
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How Did I Not See This Coming?
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The Customer Advocate and the Customer Saboteur
Ebooks
Marketing et communication
The Customer Advocate and the Customer Saboteur
184 pages
English
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Summary of The Curiosity Muscle by Diana Kander and Andy Fromm
Ebooks
Marketing et communication
Summary of The Curiosity Muscle by Diana Kander and Andy Fromm
6 pages
English
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Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience
Ebooks
Marketing et communication
Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience
80 pages
English
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How to Land a Top-Paying Customer Service Representative Job: Your Complete Guide to Opportunities, Resumes and Cover Letters, Interviews, Salaries, Promotions, What to Expect From Recruiters and More!
Ebooks
Marketing et communication
How to Land a Top-Paying Customer Service Representative Job: Your Complete Guide to Opportunities, Resumes and Cover Letters, Interviews, Salaries, Promotions, What to Expect From Recruiters and More!
59 pages
English
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Service Desk Best Practices - Templates, Documents and Examples of the Service Desk in the Public Domain PLUS access to content.theartofservice.com for downloading
Ebooks
Marketing et communication
Service Desk Best Practices - Templates, Documents and Examples of the Service Desk in the Public Domain PLUS access to content.theartofservice.com for downloading
193 pages
English
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Help Desk Technician Complete Certification Kit: You-Powered Help Desk Support - Essential Study Guide and eLearning Program
Ebooks
Marketing et communication
Help Desk Technician Complete Certification Kit: You-Powered Help Desk Support - Essential Study Guide and eLearning Program
170 pages
English
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Livres audio
Pharma Customer Experience
Ebooks
Throwing Gas on The Fire - Creating Drastic Change in Life (and Business)
Ebooks
Marketing et communication
Throwing Gas on The Fire - Creating Drastic Change in Life (and Business)
14 pages
English
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Achieving Customer Experience Excellence through a Quality Management System
Ebooks
Marketing et communication
Achieving Customer Experience Excellence through a Quality Management System
181 pages
English
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CRM 100 Success Secrets - 100 Most Asked Questions on Customer Relationship Management Software, Solutions, Systems, Applications and Services
Ebooks
Marketing et communication
CRM 100 Success Secrets - 100 Most Asked Questions on Customer Relationship Management Software, Solutions, Systems, Applications and Services
131 pages
English
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Call Center 100 Success Secrets
Ebooks
Competing for Customers and Winning with Value
Ebooks
Marketing et communication
Competing for Customers and Winning with Value
213 pages
English
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Developing New Services
Ebooks
Achieving Customer Experience Excellence through a Quality Management System
Ebooks
Marketing et communication
Achieving Customer Experience Excellence through a Quality Management System
170 pages
English
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Livres audio
Forging An Ironclad Brand
Livres audio
Customer Service Essentials Bundle, 2 in 1 Bundle
Livres audio
Marketing et communication
Customer Service Essentials Bundle, 2 in 1 Bundle
01:18:00
English
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Trusted
Livres audio
Fragile - mastering the relationships that can make or break a career, and a firm
Livres audio
Emploi et carrières
Fragile - mastering the relationships that can make or break a career, and a firm
05:02:15
English
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Delivering Unforgettable Customer Service: The Guide For Implementing Perfect Service in Your Organization
Ebooks
Marketing et communication
Delivering Unforgettable Customer Service: The Guide For Implementing Perfect Service in Your Organization
64 pages
English
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Love at First Sight - How to Make Your Prospects Fall in Love With You and Your Business Instantly - And Much More - 101 World Class Expert Facts, Hints, Tips and Advice on Customer Service
Ebooks
Marketing et communication
Love at First Sight - How to Make Your Prospects Fall in Love With You and Your Business Instantly - And Much More - 101 World Class Expert Facts, Hints, Tips and Advice on Customer Service
145 pages
English
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Livres audio
The Seven Pillars of Customer Success
Livres audio
Marketing et communication
The Seven Pillars of Customer Success
08:06:00
English
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Empathy In Action
Ebooks
Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces
Ebooks
Marketing et communication
Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces
548 pages
English
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Livres audio
Painted Baby
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