NETGEAR S C101 - R evised Tr oubleshooting Gu ide Update the SC 101 firmware and SC M utility to the latest version, found here. Warning! Use the power adapter that came with the SC101. Other adapters, such as laptop power adapters, may destroy the hard disks! V iewing a nd A ccessing D rives ............................................................................................3 Troubleshooting T ips ....................................................................................................... 3 W indows Disk M anagement Unallocated P artitions ....................................................... 3 Ca nnot See Partition (O ld Firmware Problem) ....................................................................7 If a pa rtition ha s ne ver be en s een on a pa rticular c omputer ............................................ 8 If a pa rtition di sappears — one that a pa rticular c omputer c ould s ee be fore .................. 8 Ca nnot Cre ate a M irror ...
Update the SC101 firmware and SCM utility to the latest version, foundhere.
Warning! Use the power adapter that came with the SC101. Other adapters, such as laptop power adapters, may destroy the hard disks!
ViewingandAccessingDrives......................................................................3...................... TroubleshootingTips....................................................................................................... 3 WindowsDiskManagementUnallocatedPartitions....................................................... 3 CannotSeePartition(OldFirmwareProblem)....................................................................7 If a partition has never been seen on a particular computer..8.......................................... If a partition disappears — one that a particular computer could see before.................. 8 CannotCreateaMirror........................................................................................................ 9 Prerequisites.................................................................................9.................................... CheckLEDLights(URLLink)................................................................................. 10 CheckCables............................................................................................................. 10 ChecktheDrivePartition...........................................................................................10 Hardware............................................................................................................................11 LEDIndicators...............................................................................................................11 D-LinkorFritzBoxRouters...........................................................................................11 LANConnection............................................................................................................ 12 Defragmenting............................................................................................................... 12 HardDiskProblemsandDriveErrors........................................................................... 13 SCMSoftware....................................................................................................................14 RightsideofGUIscreeniscutoff................................................................................ 14 SCMInstallation.........................................................14................................................... ErrorMessages..................................................................................................................1.5 ListofErrorMessages................................................................................51............... “NoCentralStorageDevicewasFound”inSmartWizard............................................ 16 SmartSyncProActivationError.................................................................................... 18 Error "Drive attachment failed" when Attach Partition Fails........................................ 19 AbouttheSC101................................................20................................................................ SystemRequirements.....................................................................................................20 Whatoperatingsystemscannotbeused?...................................02................................ HeatandtheSC101....................................................................................................... 20 Doesverticaldiskmountingaffectdisklife?............................................................ 20 SC101andHeatGeneration.......................................................................................20 HowdoesheataffecttheStorageCentralperformance?...........................................21SC101Performance....................................................................................................... 21