The Language of Success, livre ebook

From the street smarts of a 15-year-old, rose a triumphant entrepreneur whose resilience and determination forged a path to success. The Language of Success is a story of survival, self-improvement, and accomplishment.

In these pages, the author walks us through her sometimes-tumultuous upbringing in a ‘milky-white’ town of little diversity, while striving to understand the bigger world around her. From leaving home at 15 and facing daily challenges of survival, to finding those paths to nontraditional education and opportunities. This unorthodox route into the world of business and later linguistics, showcases the opportunities and ‘go with your guts’ intuition, that often lead to places you never dreamed of.

The lessons learned through years of minimum wage jobs and struggle were later her building blocks for success. Over the course of two decades, she built her company, Empire Interpreting Service, into a leading Language Service Provider (LSP). Theresa bootstrapped her company and molded it into a respected, award-winning organization that has been cited as the ‘gold standard’ in its field.

Testimonials (p. xiii)
Acknowledgments (p. xv)
Chapter 1 Roots in a “Milky White” Town (p. 1)
Chapter 2 To All Entrepreneurs (p. 3)
Chapter 3 First Signs of Success (p. 5)
Chapter 4 The Wedding (p. 7)
Chapter 5 Hometown, Rural Central NY (p. 9)
Chapter 6 Foster Parents (p. 11)
Chapter 7 A Child Bride (p. 15)
Chapter 8 The Big Escape (p. 17)
Chapter 9 Moving Forward (p. 19)
Chapter 10 I Can’t Die Without a Degree (p. 21)
Chapter 11 Work as a Freelancer (p. 23)
Chapter 12 Carpal Tunnel and Colonoscopies (p. 25)
Chapter 13 Working in the Dark (p. 27)
Chapter 14 Working With the Famous and Infamous (p. 29)
Chapter 15 Football and Interpreting (p. 31)
Chapter 16 What Makes a Good Interpreter? (p. 33)
Chapter 17 A Laminated Card and My Love for My Dad (p. 35)
Chapter 18 Don’t Be a Little Girl; Be a Businesswoman (p. 39)
Chapter 19 The Loan Library at Barnes & Noble (p. 41)
Chapter 20 Ya-Ya Sisterhood at the Credit Union (p. 43)
Chapter 21 Too Small for Their Business (p. 45)
Chapter 22 Meatloaf and Mashed Potatoes (p. 47)
Chapter 23 RFPs??? (p. 49)
Chapter 24 When the Competition Loses Their Cool (p. 51)
Chapter 25 Bootstrapping (p. 53)
Chapter 26 Ask the Entrepreneur (p. 55)
Chapter 27 Language Wheel and Consumer Cards (p. 57)
Chapter 28 What Is an LSP? (p. 59)
Chapter 29 The Cost of Ethics (p. 61)
Chapter 30 The Magazine Cover (p. 63)
Chapter 31 Publicity Begets Publicity (p. 67)
Chapter 32 Horizontal Business Model (p. 71)
Chapter 33 The Responsibility of What You Do and My “Aha!” Moment (p. 73)
Chapter 34 Overwhelmed (p. 75)
Chapter 35 Statistics on Women-Owned Businesses (p. 77)
Chapter 36 Don’t Go It Alone (p. 79)
Chapter 37 Powerhouse Women and Their Support: The WPO (p. 81)
Chapter 38 Key Bank (p. 83)
Chapter 39 Outgrowing Your Experts (p. 85)
Chapter 40 What They Never Taught You in Business School (p. 89)
Chapter 41 Mice, Mice, and More Mice (p. 91)
Chapter 42 The 4 Corners of Your Business (p. 93)
Chapter 43 Employee Issues (p. 97)
Chapter 44 Resources, Resources, Resources (p. 99)
Chapter 45 Taking Calls in the Cooler at Wegmans (p. 103)
Chapter 46 “Oh My Dear, Where Are All Your Clothes?” (p. 105)
Chapter 47 Introductions to Mr. Weitzman and Ms. Carlisle (p. 107)
Chapter 48 When Real Life Intrudes (p. 109)
Chapter 49 Superglued Dentures (p. 111)
Chapter 50 Keeping Sight of Why We Do What We Do (p. 113)
Chapter 51 Incompatible With Your Customer (p. 115)
Chapter 52 Trying to Be Everything for Everyone (p. 117)
Chapter 53 Multiple Locations (p. 119)
Chapter 54 The Longer You Work in Someone Else’s Shadow, the Longer Before You Can Cast Your Own (p. 123)
Chapter 55 A Space Pioneer (p. 127)
Chapter 56 Navigating Running Your Business From a Home Office (p. 129)
Chapter 57 Memberships and Boards (p. 131)
Chapter 58 The Names Behind the Paychecks (p. 135)
Chapter 59 Clichés Have Meaning (p. 137)
Chapter 60 Putting on the Brakes (p. 139)
Chapter 61 Stop Apologizing! (p. 143)
Chapter 62 Mental Health and Entrepreneurship (p. 145)
Chapter 63 Fingerprints on the Window (p. 147)
Chapter 64 “When I Feel Overwhelmed” (p. 149)
Chapter 65 I Did Not Come This Far to Only Come This Far (p. 151)
Back to My 15-Year-Old Self (p. 153)
About the Author (p. 155)
Index (p. 157)