Agence france presse (afp) oracle customer snapshot

Oracle

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• Publié par: juliaer
• Nombre de lectures: 81
• Langue: Français

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Oracle Customer Snapshot

Agence FrancePresse Paris, France www.afp.com

Industry: Media & Entertainment

Annual Revenue: US$397.9 million

Employees: 2,000

Oracle Products & Services:

Oracle Sales Contracts Oracle Accounts Receivable Oracle Project Costing Oracle Configurator Oracle Service Oracle Partner: IBM Consulting Services www.ibm.com “All of the implementers we consulted during the bidding process proposed Oracle E Business Suite, and with good reason. The product is perfectly suited to our monitoring requirements, and enables us to integrate sold, delivered, and billed services for our 7,000 informationservices clients.” – JeanFrançois Wets, Head of IT, Agence FrancePresse

Agence FrancePresse (AFP) Enhances Monitoring Capabilities and Ensures Greater Client Visibility

Founded in 1835, Agence FrancePresse (AFP) covers news around the world—operating in 165 countries. The news agency produces an average of 500,000 words in text (translated into almost all of its partnerorganizations’ languages), 2,500 photos, and 80 new graphics daily. Independent of all political, economic, philosophic, or religious influence, AFP serves approximately 7,000 subscribers with its numerous information offerings. Challenges

Improve the agency’s ability to monitor approximately 7,000 clients Achieve a balance between delivered and invoiced services Equip 150 commercial agents around the world with an integrated businesscycle management tool—from client estimates to billing Solution

Worked with Oracle Partner IBM Consulting Services to replace AFP’s inhouse business application with Oracle E Business Suite Provided 150 commercial agents with comprehensive visibility into their respective clients Facilitated the identification of imbalances between delivered and invoiced client services—involving approximately 8,000 invoices per year in 65 different currencies Provided a common tool to be shared by commercial agents, sales administrators, and lawyers Created a contractvalidation workflow for commercial agents and lawyers for all contracts with unique clauses Enabled commercial agents to automatically deliver requested services without the support of the technical department, thereby accelerating response time to clients Supported the project’s global coordination through a new Oracle Service collaborative engagement process program consultant

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Published July 2008