IT Audit Series 2009October 22-24, 2009CobiT, ITIL, ISO 27001: Tools for implementing IT GovernanceImplementing governance? Don’t re-invent the wheel! This 3 day course will assist you to implement IT Governance by informing you of some tools that are already available and tested to help you.CobiT, now version 4, provides the complete framework for implementing governance, incorporating both ITIL and ISO 27001. ITIL provides both direction and structure for “best practice” service delivery and service support. And, ISO 27001, the former British Standard BS7799 Part 2, is the recognized, international standard for managing information security.Who should attendIn addition to Information Security and Audit Management professionals and Seniors, this course would be of interest to CIOs, IT managers, and executive management responsible for implementing IT and corporate governance.Learning outcomes■ Why governance is important and now regulated?■ Introduction to CobiT■ Introduction to ITIL Service Delivery■ Service Level management■ What does financial management mean to an IT department■ Capacity management■ Service continuity■ Introduction to ITIL service support■ Problem & incident management■ Change, release and configuration managementAgendaDay 1: Day 2: Day 3: CobiT, ITIL & Service Delivery CobiT, ISO27001 & Security ManagementCobiT, ITIL & Service Support1. Why Governance? 1. Introduction to ISO270011. Service Continuity• The case for IT and ...