Assessment of Dynamic Organisational Capabilities for Interoperability in Context of Different E-government Development Stage ; Dinaminių organizacijos sąveikumo gebėjimų vertinimas skirtingo e. valdžios išsivystymo lygio kontekste

Egle Barone-Visigalli

Informations

• Publié par: mykolas_romeris_university
• Publié le: 01 janvier 2010
• Nombre de lectures: 33
• Poids de l'ouvrage: 4 Mo

Extrait

MYKOLAS ROMERIS UNIVERSITY















Eglė Malinauskienė



ASSESSMENT OF DYNAMIC ORGANISATIONAL
CAPABILITIES FOR INTEROPERABILITY IN CONTEXT
OF DIFFERENT E!GOVERNMENT DEVELOPMENT
STAGE


Doctoral Dissertation
Social Sciences, Management and Administration (03 S)




















Vilnius, 2010 2
Doctoral Dissertation was prepared in 2006 – 2010 at Mykolas Romeris University.

Supervisor:

Prof. Dr. Rimantas Alfonsas Petrauskas (Mykolas Romeris University, Social Sciences,
Management and Administration – 03 S)


Research Consultants:

Assoc. Prof. Dr. Anthony M. Cresswell (State University of New York at Albany (United
States of America), Social Sciences, Educational Sciences – 07 S)

Prof. Dr. Sharon S. Dawes (State University of New York at Albany (United States of
America), Social Sciences, Management and Administration – 03 S) 3
COTET

ITRODUCTIO ............................................................................................................................................... 11
1. EGOVERMET ITEROPERABILITY AS A KEY DYAMIC ORGAISATIOAL
CAPABILITY I PUBLIC SECTOR REFORM BASED O IFORMATIO AD
COMMUICATIO TECHOLOGIES......................................................................................................... 20
1.1. EVOLUTION OF INFORMATION AND COMMUNICATION TECHNOLOGIES IN THE PUBLIC SECTOR: FROM
SILOS TO CROSS!ORGANISATIONAL E!GOVERNMENT SYSTEMS .......................................................................... 20
1.2. DEFINING E!GOVERNMENT INTEROPERABILITY THROUGH THE LENSES OF DYNAMIC ORGANISATIONAL
CAPABILITIES THEORY....................................................................................................................................... 23
1.2.1. Approach of dynamic organisational capabilities and its role in the development of complex e
government initiatives.................................................................................................................................. 23
1.2.2. Egovernment interoperability as multidimensional dynamic organisational capability.............. 29
1.3. THE ROLE OF DYNAMIC ORGANISATIONAL CAPABILITIES FOR INTEROPERABILITY IN E!GOVERNMENT
DEVELOPMENT MODELS..................................................................................................................................... 32
1.3.1. Models of egovernment evolution in stages.................................................................................. 32
1.3.2. Critics of egovernment evolution in stages: "ew ge neration of processredesign and e
government interoperability oriented stage models..................................................................................... 38
1.3.3. Other approaches to egovernment development: Alignmentbased maturity and architecture ... 43
1.3.4. Comparison of egovernment development models: An integrated approach to reinforcement of
capability for egovernment interoperability ............................................................................................... 47
1.4. CHAPTER 1 CONCLUSIONS................................................................................................................... 54
2. TOOLS FOR THE DEVELOPMET AD ASSESSMET OF DYAMIC ORGAISATIOAL
CAPABILITIES FOR EGOVERMET ITEROPERABILITY AD THEIR COTEXT
DEPEDABILITY.............................................................................................................................................. 57
2.1. NATIONAL INTEROPERABILITY FRAMEWORKS AND FEDERAL ENTERPRISE ARCHITECTURE: THE MAIN
TOOLS IN E!GOVERNMENT INTEROPERABILITY DEVELOPMENT PROCESS............................................................ 57
2.2. TOOLKIT FOR ASSESSMENT OF DYNAMIC ORGANISATIONAL CAPABILITIES FOR E!GOVERNMENT
INTEROPERABILITY............................................................................................................................................ 63
2.3. IMPACT OF CONTEXT ON PRACTICES OF DYNAMIC ORGANISATIONAL CAPABILITIES FOR E!
GOVERNMENT INTEROPERABILITY..................................................................................................................... 72
2.3.1. Contextualisation of organisational research ............................................................................... 72
2.3.2. Context in evolution of dynamic organisational capabilities ........................................................ 74
2.3.3. The role of context in the development of egovernment interoperability ..................................... 80
2.4. CHAPTER 2 CONCLUSIONS................................................................................................................... 91
3. RESEARCH O ADOPTIO OF LEADIG METHODS FOR ASSESSMET OF
ITEROPERABILITY CAPABILITIES I COTEXTS OF DIFFERET EGOVERMET
DEVELOPMET STAGE ................................................................................................................................. 93
3.1. METHODOLOGY FOR THE RESEARCH ON ADOPTION OF LEADING METHODS FOR ASSESSMENT OF
INTEROPERABILITY CAPABILITIES IN CONTEXTS OF DIFFERENT E!GOVERNMENT DEVELOPMENT STAGE............ 93
3.1.1. Overview of overall research methodology ................................................................................... 93
3.1.2. Procedure for experts’ opinion validation of toolkit for assessment of dynamic capabilities for e
government interoperability in Lithuania .................................................................................................... 96
3.2. RESEARCH RESULTS ON ADOPTION OF THE LEADING METHODS FOR ASSESSMENT OF INTEROPERABILITY
CAPABILITIES IN CONTEXTS OF DIFFERENT E!GOVERNMENT DEVELOPMENT STAGE......................................... 100
3.2.1. Case study of egovernment development process in the USA and Lithuania: Comparing invention
and design contexts of the leading methods............................................................................................... 100
3.2.1.1. Comparative analysis of policies and strategies for e!government development ...............................100
3.2.1.2. Comparative analysis of e!government implementation processes and technologies.........................103
3.2.1.3. Comparative analysis of assessment techniques and results of e!government development ..............106
3.2.2. Experts’ validation of dynamic organisational capabilities for interoperability assessment toolkit
in Lithuanian context ................................................................................................................................. 108
3.2.2.1. Results for environmental level of dimensions of e!government interoperability capabilities..........108
3.2.2.2. Results for organisational level of dimensions of interoperability capabilities ..................................115
3.2.2.3. Results for semantics and technological level of dimensions of interoperability capabilities ............123
3.2.2.4. Ranking of dimensions of e!government interoperability capabilities ...............................................130
3.3. CHAPTER 3 CONCLUSIONS................................................................................................................. 134 4
4. RECOMMEDATIOS FOR THE ITEGRATIO OF LEADIG METHODS FOR
ASSESSMET OF DYAMIC CAPABILITIES FOR ITEROPERABILITY I EGOVERMET
DEVELOPMET PROCESS OF LITHUAIA............................................................................................ 138
4.1. ADOPTION OF THE TOOLKIT FOR ASSESSMENT OF INTEROPERABILITY FOR THE LITHUANIAN E!
GOVERNMENT DEVELOPMENT PROCESS........................................................................................................... 138
4.2. RECOMMENDATIONS FOR ADOPTION OF MODIFIED TOOLKIT FOR ASSESSMENT OF INTEROPERABILITY
TO ENHANCE STRATEGIC E!GOVERNMENT PLANNING PROCESS AND MINIMISE THE RISKS OF E!GOVERNMENT
INITIATIVES IN LITHUANIA .............................................................................................................................. 142
4.3. INTEGRATION OF THE MODIFIED TOOLKIT FOR ASSESSMENT OF INTEROPERABILITY WITH THE COMMON
TOOLS OF QUALITY AND PERFORMANCE MANAGEMENT .................................................................................. 145
4.4. CHAPTER 4 CONCLUSIONS................................................................................................................. 149
COCLUSIOS................................................................................................................................................ 150
DIAMIIŲ ORGAIZACIJOS SĄVEIKUMO GEBĖJIMŲ VERTIIMAS SKIRTIGO E.
VALDŽIOS IŠSIVYSTYMO LYGIO KOTEKSTE ................................................................................... 154
REFERECES .................................................................................................................................................. 174
APPEDIXES ................................................................................................................................................... 186
APPENDIX 1: LIST OF PUBLICATIONS ..........................................................................................