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Description
It tells you exactly how to deal with those questions, with tips that have never before been offered in print. Get the information you need--fast! This comprehensive guide offers a thorough view of key knowledge and detailed insight. This Guide introduces everything you want to know to be successful with Customer Experience.
A quick look inside of the subjects covered: The Benefits of Becoming an AdWords Expert, Specialist Training, Customer Experience is the Best Gauge, What makes ITIL ITSM different?, Lean Customer Service Process Improvement, In some parts of the Asian region, like the Philippines and India, finding a decent and high paying, Engage Leadership, Define the Vision, Common Terminology , ClickTale , Growing Recognition , Application / Techniques , What are Services? , CEM , What Web Analytics Conference Offers?, Lean Six Sigma The Integration of Two Business Processes, Help Desk Tech, Billing, Registrations, Retention and Telemarketing - Working Together as a Team, Customer Experience , ClickTale , SLA Case Study: It s All About the Timing , Advantages , Terminology , Techniques on How to Handle Computer Help Desk Issues, Business Requirement , Thought-Provoking Notes on Effective Knowledge Management, The Guide to Being an Expert Help Desk Technical Support Specialist, Types , Knowledge Management Software , and much more...
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Informations
Publié par | Emereo Publishing |
Date de parution | 27 juillet 2013 |
Nombre de lectures | 0 |
EAN13 | 9781488521126 |
Langue | English |
Poids de l'ouvrage | 1 Mo |
Informations légales : prix de location à la page 0,1250€. Cette information est donnée uniquement à titre indicatif conformément à la législation en vigueur.
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