How to Grow Your Home Care/Hospice Business

Cheryl Peltekis RN

Description

According to the Bureau of Labor Statistics half of all new businesses fail during the first year. With the right planning, funding, and flexibility, businesses have a better chance of succeeding. Senior care businesses are at an advantage. There is a silver Tsunami of seniors coming our way. Cheryl will share with you 5 Steps to grow your in-home care, home health, or hospice agency. She will share some of the biggest mistakes that startups can make and teach you how to improve your chances of success. Welcome to the world of caring for others! Let your growth start now!

Sujets

• Vente
• Gestion et management
• entrepreneur
• Selling
• Economics
• Business
• Sales
• Management
• Gestion des ventes

Informations

• Publié par: Balboa Press
• Date de parution: 27 janvier 2023
• Nombre de lectures: 0
• EAN13: 9798765237304
• Langue: English

Extrait

HOW TO GROW YOUR HOME CARE/ HOSPICE BUSINESS
 
5 Steps to Success in Growing your Agency
 
 
 
 
Cheryl Peltekis, RN “The Solutionist”
 
 
 
 

 
Copyright © 2014 Cheryl Peltekis, RN “The Solutionist”.
 
All rights reserved. No part of this book may be used or reproduced by any means, graphic, electronic, or mechanical, including photocopying, recording, taping or by any information storage retrieval system without the written permission of the author except in the case of brief quotations embodied in critical articles and reviews.
 
Balboa Press
A Division of Hay House
1663 Liberty Drive
Bloomington, IN 47403
www.balboapress.com
844-682-1282
 
Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.
 
The author of this book does not dispense medical advice or prescribe the use of any technique as a form of treatment for physical, emotional, or medical problems without the advice of a physician, either directly or indirectly. The intent of the author is only to offer information of a general nature to help you in your quest for emotional and spiritual well-being. In the event you use any of the information in this book for yourself, which is your constitutional right, the author and the publisher assume no responsibility for your actions.
 
Any people depicted in stock imagery provided by Getty Images are models, and such images are being used for illustrative purposes only.
Certain stock imagery © Getty Images.
 
ISBN: 979-8-7652-3732-8 (sc)
ISBN: 979-8-7652-3731-1 (hc)
ISBN: 979-8-7652-3730-4 (e)
 
Library of Congress Control Number: 2022922688
 
Balboa Press rev. date: 01/26/2023
Contents
Dedication
Introduction
1Who Am I, and Why Should You Listen to Me?
2A Moment of Fear
3The Beginning of a Lean, Mean Sales Machine
4Our Journey Begins
5The First Step: Study
6The Second Step: Accounts and Accountability
7Step Three: Lead
8Expectations and Excellence
9Success
10Maintain Success
11Replication and Conclusion
Bibliography
Dedication
I would like to dedicate this book to my family. To my loving husband, business partner, and best friend, Bill, thank you for all your love and support! To my five wonderful children, Eleni, Nicolette, Thomas, Alexandra, and Angela, I love you all so much. I am so proud of the adults that you have become. To my incredible parents, Mark and Shirley Hawkins, and my in-laws, Eleni and Athanasios Peltekis, I love you all. And to my wonderful sister, Denise, I couldn’t have done this without you. I would also like to thank all the great employees and patients who touched my heart over the years. Some of the best times in my life were in your company. Thank you!
Introduction
I never thought I would write a book. I always felt I was the worst writer ever to graduate from Cardinal Dougherty High School—but then something happened. I had something that I truly needed to share with other owners of homecare, hospice, and private duty companies. I realized that I had developed a process to grow any organization, and that I could replicate the process. I tried it at several agencies for free, and it worked. Once I was able to prove such success, I opened my own consulting company—Penta Care Consulting. The name is an acronym for my family: P–Peltekis, E–Eleni, N–Nicolette, T–Tommy, A–A-team, which is how we refer to Alexandra and Angela. The acronym is even in their birth order. Now I have joined Power Shot Training, and we’re part of a team that can truly transform any organization.
What happened to motivate a mom of five, who owns two businesses, four homes, multiple rental properties, and has more than one hundred employees, to stop and write a book? I want to show you how to transform your organization and your life—to give you the lifestyle you long for, and make it come true for you. You deserve it. It is incredibly satisfying to be a value-producing human being in this world. Our organizations allow us to employ people in our communities which, in turn, allows others to have abundance in their lives. What a gift to others and to ourselves. Thank you God for all your blessing, joyful abundance, and health that everyone in this industry has been able to give.
I want to share my success and what motivated me to go get it.
1 Who Am I, and Why Should You Listen to Me?

I g rew up in a row home in Philadelphia. WE referred to it as the Hawkins family nursing home. Neither of my parents had a college degree, but how to love was not something you had to learn in college. My parents gave my brother, sister, and me all the love and confidence we needed to be successful. We went to church every Sunday. I played guitar and sang at Mass every week.
Then a drunk driver killed my brother when he was sixteen. I was just nine years old at the time. Mark’s death was extremely difficult for my family. God helped us all heal, and we were able to move on with all the fond memories in our hearts.
When I was thirteen, I started in health care as a volunteer at a local hospital within walking distance—Parkview Hospital. I worked in the physical therapy department. I helped transport patients from their hospital rooms to therapy. I also had the fun task of cleaning the whirlpool tubs. It was a great experience, and it introduced me to the ways a patient can rehabilitate after an acute event. I have been in health care now for more than thirty-three years.
As mentioned earlier, I grew up in the Hawkins family nursing home. My great-grandmother had Alzheimer’s, and my mom would have her over several days of the week. I would come home from school, go upstairs to the linen closet, take out all the clean towels, unfold them, and place them in a laundry basket. I would take the laundry to my great-grandma and ask her if she would help me fold it. Of course, I knew that she wouldn’t offer to help but, would say, “Oh, honey, you don’t have to help me. I can do it for you.” Keeping great-grandma busy freed my mom and allowed her to make dinner for our family.
My grandmother lived with us for a time, as did my grandfather and my great-aunt. She lived with us for fifteen years. I moved out when I was twenty-two, so I lived with her my entire life. We also had a cousin who lived with us for a while because she was having chemotherapy and radiation for breast cancer, and the cancer treatment hospital was too far from her home.