Collaborative Caring

Suzanne Gordon and David L. Feldman M.D. and Michael Leonard M.D. (Editors)

Description

Teamwork is essential to improving the quality of patient care and reducing medical errors and injuries. But how does teamwork really function? And what are the barriers that sometimes prevent smart, well-intentioned people from building and sustaining effective teams? Collaborative Caring takes an unusual approach to the topic of teamwork. Editors Suzanne Gordon, Dr. David L. Feldman, and Dr. Michael Leonard have gathered fifty engaging first-person narratives provided by people from various health care professions.Each story vividly portrays a different dimension of teamwork, capturing the complexity-and sometimes messiness-of moving from theory to practice when it comes to creating genuine teams in health care. The stories help us understand what it means to be a team leader and an assertive team member. They vividly depict how patients are left out of or included on the team and what it means to bring teamwork training into a particular workplace. Exploring issues like psychological safety, patient advocacy, barriers to teamwork, and the kinds of institutional and organizational efforts that remove such barriers, the health care professionals who speak in this book ultimately have one consistent message: teamwork makes patient care safer and health care careers more satisfying. These stories are an invaluable tool for those moving toward genuine interprofessional and intraprofessional teamwork.

Sujets

• Médecine
• Medical sociology

Informations

• Publié par: Cornell University Press
• Date de parution: 07 mai 2015
• Nombre de lectures: 0
• EAN13: 9780801454639
• Langue: English
• Poids de l'ouvrage: 1 Mo

Extrait

Collaborative Caring

A Voume în the Serîes

Té Cûûé à Pôçŝ ôf Héà Càé Wô

Edîted byŚûàé GôôandŚôà Néŝô

Ā ŝ ôf éŝ  ŝ ŝééŝ ŝ àààé à .çôééŝŝ.çôé.éû

COLLABORATIVE CARING Śôéŝ à Réléçôŝ ô Téàô  Héà Càé

EDïTED BY SUZANNE GORDON, DAVID L. FELDMAN, MD, AND MICHAEL LEONARD, MD

ILR Press an împrînt of Côé Uéŝ Péŝŝ Ithaca and London

Cô © 2014  Śûàé Gôô, Dà . Féà, MD, à Mçàé éôà, MD

Ā ŝ éŝéé. Eçé fô éf qûôàôŝ  à éé, ŝ ôô, ô àŝ ééôf, ûŝ ô é éôûçé  à fô ôû éŝŝô   fô é ûŝé. Fô fôàô, àéŝŝ Côé Uéŝ Péŝŝ, Śàé Hôûŝé, 512 Eàŝ Śàé Śéé, ïàçà, Né Yô 14850.

Fŝ ûŝé 2014  Côé Uéŝ Péŝŝ

Pé  é Ué Śàéŝ ôf Āéçà

Lîbrary of Congress Catalogîng-în-Publîcatîon Data

Côàôàé çà : ŝôéŝ à éléçôŝ ô éàô  éà çàé /  éé  Śûàé Gôô, Dà . Féà, MD, Mçàé éôà, MD.  àéŝ ç — (Cûûé à ôçŝ ôf éà çàé ô)  ïçûéŝ ôàçà éfééçéŝ.  ïŚBN 978-0-8014-5339-7 (çô : à. àé)  1. Héà çàé éàŝ. ï. Gôô, Śûàé, 1945– éô. ïï. Féà, Dà ., éô. ïïï. éôà, Mçàé (Āéŝéŝôôŝ), éô. ï. Jàçŝô, Āéà (Oŝéçà). éà ô éà ŝé. . Śééŝ: Cûûé à ôçŝ ôf éà çàé ô.  R729.5.H4C66 2015  362.106—ç23 2014024458

Côé Uéŝ Péŝŝ ŝéŝ ô ûŝé éôéà éŝôŝéŝûéŝààéàŝôéfûéŝéé ôŝŝé  é ûŝ ôf ŝ ôôŝ. Śûç àéàŝ çûé ééàé-àŝé, ô-OC ŝ à àç-féé àéŝ à àé éççé, ôà çôé-féé, ô à çôôŝé ôf ôôô iéŝ. Fô fûé fôàô, ŝ ôû éŝé à .çôééŝŝ.çôé.éû.

Cô 

10 9 8 7 6 5 4 3 2 1

Contents

ïôûçô

Part 1 Playing on a Real Team éà ô Réà ŝé ·Andrea Jackson Śéà Càé ·Phîlîp Levîtt Ā Géûé Côàôàô ·Jay A. Perman and Elsîe M. Stînes Oû ôf Ś, Oû ôf M ·Martyn Dîaper Té Tééôé Cà ·Karen Gold ïéôféŝŝôà éàéŝ Śà Oû Śôéŝ ·Mandy Lowe, Tracy Paulenko, and Lynne Sînclaîr

Part 2 The Dangers and Damage of Poor Teamwork ï Hà ô Yé à é Nûŝé ·Charles Bardes àç ôf Téàô Fûé Côçàéŝ à Càŝé ·Ramon Berguer D ô Gé ô Bàà ·Peter Fîsh

Part 3 Is the Patient on the Team or Not? Nô, ï Ā Nô Dô ï fô Yôû ·Domînîck L. Frosch Wé’é Nô ŝé ·Mîchael Leonard Càà, Yôû Néé ô Gô ·Susan Keîm à’ŝ Kéé ·Julîa Hallîsy Dàéôûŝ Āŝŝûôŝ ·Catherîne Skowronsky

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Part 4 Psychological Safety Rééé ô Śà “Péàŝé” ·Martyn Dîaper Gé Hé Wé Yôû Néé ï ·Mîchael Leonard éà é Pôŝé Déàŝ ·Mîchael Gardam ï Śôû Hàé Śà Śôé ·Suzanne Gordon Tà Yôû fô Yôû àçé ·Davîd L. Feldman

Part 5 Teaching What We Preach éà Wé é Téà Fàŝ ·Harry C. Sax Téàç à Né Pŝçà ·Adam Ellîott Téàô à Péŝééàçé Péà ·Fredrîck B. Cassera Té Śô ôf Oû Pàé Śàfé Féôŝ ·Kathleen Burke Té ïçôééçé ôf Śàfé ·Handel Reynolds Dô Yôû Féé é à Càéé? ·K. Kelly Hancock and James I. Merlîno ï’ Nô Śô fô Cà Yôû ·Paulîna Bleah Côàç é Hûé ·Rebecca Shunk

Part 6 Patient Advocacy as Team Sport Té Côé Dŝçàé Nééŝ ôf M. à Mŝ. K ·Chîara Campîtellî-Thompson Té “Nçé” Pàé Wô Dŝûŝŝ Oû Béŝ Āçé ·Nellî Fîsher Téàô ïŝ Pà ôf Oû Dû ô Āôçàé ·Jîllîan Chandler Ā Śéçô Càçé ·Illana Perlman Tà Càé ôf Tô à Eé ·Heather M. Young Hôŝà ôû Wàŝ ·Rebecca Quîrk Āçé Wàŝ Néé Āôé  Wôéà ·Estella Tse

Part 7 Barriers to Teamwork R Śûé, Wô Pàé? Wô Śûé, R Pàé? ·Frustrated Nurse

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Tà é Tà û Nô (Āàŝ) Wà é Tà ·Scott Reeves Nô Gôô Déé ·Darren Fîore Té ïàç ôf Réûŝéé ô ïéôféŝŝôà Càé ·Antonîo E· Puente Té Té Tà ·Suzanne Gordon

Part 8 Taking Teamwork Institution- and System-wide Mà é Hàôff Śàfé  àô à Déé ·Mîchael Block Nô é Uŝûà Śûŝéçŝ ·Rajîv Jaîn Té Ā ôf Rôû ·Lîsa Fîdyk Gé Eéôé ô Bôà ·Francîs A. Rosînîa Gô é  Téàç Téàô ·Jason Adelman Té Càé  Ràà ·Jessîca Early Té Dé’ŝ  é Déàŝ ·Loraîne O’Neîll Wà é Wà ·Pamela Brîer Méçà Téàô ïŝ Ā Tà Jà ·Theresa Brown ïéŝ  Méàfû, Śûŝààé Càé ·Carolyn Plummer and Joy Rîchards “Cô” ïŝ Côô ·Suzanne Gordon and Rebecca Shunk

Notes About the Edîtors

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Collaborative Caring