Mark Gerzon

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Mark Gerzon

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Publié par	yvovanux
Nombre de lectures	64
Langue	Français

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LEADING THROUGH CONFLICT

Mark Gerzon

Excelerator

Auckland,New Zealand

March 2007

Q: What is “Leading ThroughConflict?

A:Thequalitiesofleadershipthat enable individualsandorganizations to deal with the organizational and ideological divisions that create inefficiency, separation, and unproductive friction.

Q: What is “Leading ThroughConflict?

A: Transforming differencesinside the organization, and with external stakeholders, into opportunities for positive change and increased effectiveness.

Q: What is “Leading ThroughConflict?

A: Cooling down conflict that is too “hot, and warming up supressed conflict that is too “cold, so that it reaches a temperature range that is appropriate for cooking (i.e. transformation).