Benchmark comparisons
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Benchmark comparisons

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Comparisons with Benchmark Page 1 Prisoner Survey Responses Guys Marsh 2004Trainer's PrisonTRAINER ESTABLISHMENTS (Missing data has been excluded for each question) Guys s Please note: Where there are apparently large differences, which are not indicated as Marsh Benchstatistically significant, this is likely to be due to chance. 2004 markNumber of completed questionnaires returned 78 1225SECTION 1: GENERAL INFORMATION (There were no tests run on the general information section)No significant Are you under 21 years of age? 00differenceAre you sentenced? 100 100Significantly worse Is your sentence more than four years? 40 58 than the benchmarkDo you have less than six months to serve? 41 30Significantly better than Have you been in this prison less than a month? 98the benchmarkAre you a foreign national? 13 10Is English your first language? 92 93Are you from a minority ethnic group? (including all those who did not tick White British, 19 23White Irish or White other categories)Have you been in prison more than five times? 32 28Do you have any children? 51 61SECTION 2: COURTS, TRANSFERS AND ESCORTSWe want to know about the most recent journey you have made either to or from court or 45 47between establishments. How was the cleanliness of the van? (very good/good)52 61between establishments. How was your personal safety during the journey? (very good/good)20 17between establishments. How was the comfort of the van? (very good/good)31 ...

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Comparisons with Benchmark
Page 1
Prisoner Survey Responses Guys Marsh 2004
TRAINER ESTABLISHMENTS (Missing data has been excluded for each question)
Please note: Where there are apparently large differences, which are not indicated as
statistically significant, this is likely to be due to chance.
Guys
Marsh
2004
Train
er's
Prison
s
Bench
mark
Number of completed questionnaires returned
78
1225
SECTION 1: GENERAL INFORMATION (There were no tests run on the general
information section)
Are you under 21 years of age?
0
0
No significant
difference
Are you sentenced?
100
100
Is your sentence more than four years?
40
58
Significantly worse
than the benchmark
Do you have less than six months to serve?
41
30
Have you been in this prison less than a month?
9
8
Significantly better than
the benchmark
Are you a foreign national?
13
10
Is English your first language?
92
93
Are you from a minority ethnic group? (including all those who did not tick White British,
White Irish or White other categories)
19
23
Have you been in prison more than five times?
32
28
Do you have any children?
51
61
SECTION 2: COURTS, TRANSFERS AND ESCORTS
We want to know about the most recent journey you have made either to or from court or
between establishments. How was the cleanliness of the van? (very good/good)
45
47
We want to know about the most recent journey you have made either to or from court or
between establishments. How was your personal safety during the journey? (very good/good)
52
61
We want to know about the most recent journey you have made either to or from court or
between establishments. How was the comfort of the van? (very good/good)
20
17
We want to know about the most recent journey you have made either to or from court or
between establishments. How was the attention paid to your health needs?
31
32
We want to know about the most recent journey you have made either to or from court or
between establishments. How was the frequency of comfort breaks? (very good/good)
12
13
Did you spend more than four hours in the van?
13
10
Were you treated well/very well by the escort staff?
68
71
Did you know where you were going when you left court or when transferred from another
establishment?
83
90
Before you arrived here did you receive any written information about what would happen to
you?
19
20
When you first arrived here did your property arrive at the same time as you?
82
90
SECTION 3: RECEPTION, FIRST NIGHT AND INDUCTION
Did you have any problems when you first arrived?
54
56
Did you receive any help/support from any member of staff in dealing with these problems
within the first 24 hours?
24
20
Please answer the following question about reception: were you seen by a member of
healthcare staff?
94
90
Please answer the following question about reception: when you were searched, was this
carried out in a sensitive and understanding way?
78
73
Were you treated well/very well in reception?
84
73
Did you receive a reception pack on your day of arrival?
81
70
Did you receive information about what was going to happen here on your day of arrival?
55
52
Did you receive information about support for feeling depressed or suicidal on your day of
arrival?
46
44
Did you have the opportunity to have a shower on your day of arrival?
47
49
Did you get the opportunity to have a free telephone call on your day of arrival?
56
41
Did you get information about routine requests on your day of arrival?
41
38
Did you get something to eat on your day of arrival?
77
76
Comparisons with Benchmark
Page 2
Did you get information about visits on your day of arrival?
53
45
Did you have access to the chaplain/priest within the first 24 hours of you arriving at this
prison?
60
47
Did you have access to someone from healthcare within the first 24 hours?
83
74
Did you have access to a Listener/Samaritans within the first 24 hours of you arriving at this
prison?
45
32
Did you have access to the prison shop/canteen within the first 24 hours?
20
25
Did you feel safe on your first night here?
89
87
Did you go on an induction course within the first week?
81
75
Did the induction course cover everything you needed to know about the prison?
74
59
SECTION 4: LEGAL RIGHTS AND RESPECTFUL CUSTODY
Can you get access to legal reference books?
49
59
Can you get access to communication with your solicitor or legal representative?
59
71
Can you get access to information about leave to appeal?
44
49
Can you get access to legal visits?
52
67
Can you get access to help with legal costs?
38
44
Can you get access to bail information?
37
29
Please answer the following question about the wing/unit you are currently on: are you
normally offered enough clean, suitable clothes for the week?
84
68
Please answer the following question about the wing/unit you are currently on: are you
normally able to have a shower every day?
92
93
Please answer the following question about the wing/unit you are currently on: do you
normally receive clean sheets every week?
92
85
Please answer the following question about the wing/unit you are currently on: do you
normally get cell cleaning materials every week?
88
76
Please answer the following question about the wing/unit you are currently on: is your cell
call bell normally answered within five minutes?
54
50
Please answer the following question about the wing/unit you are currently on: is it normally
quiet enough for you to be able to relax or sleep in your cell at night time?
89
72
Please answer the following question about the wing/unit you are currently on: can you
normally get your stored property, if you need to?
61
39
Have staff ever opened letters from your solicitor or legal representative when you were not
with them?
31
41
Is the food in this prison good/very good?
55
38
Does the shop/canteen sell a wide enough range of goods to meet your needs?
64
41
Is it easy/very easy to get a complaints form?
91
84
Is it easy/very easy to get an application form?
94
90
Do you feel applications are sorted out fairly?
59
57
Do you feel complaints are sorted out fairly?
29
22
Do you feel applications are sorted out promptly?
48
50
Do you feel complaints are sorted out promptly?
25
20
Are you given information about how to make an appeal?
37
37
Have you ever been made to or encouraged to withdraw a complaint since you have been in
this prison?
10
12
Do you know how to apply to the Prisons and Probation Ombudsman?
58
50
Is it easy/very easy to contact the Independent Monitoring Board (BOV)?
59
44
Are you on the enhanced (top) level of the IEP scheme?
60
50
Do you feel you have been treated fairly in your experience of the IEP scheme?
62
54
In the last six months have any members of staff physically restrained you (C & R)?
6
5
In the last six months have you spent a night in the segregation unit?
15
15
Do you feel your religious beliefs are respected?
48
55
Are you able to speak to a religious leader of your faith in private if you want to?
61
61
Are you able to speak to a Listener at any time, if you want to?
72
64
Comparisons with Benchmark
Page 3
Do you have a member of staff, in this prison, that you can turn to for help if you have a
problem?
87
73
Do most staff, in this prison, treat you with respect?
84
78
SECTION 5: SAFETY
Have you ever felt unsafe in this prison?
18
22
Have you been victimised (insulted or assaulted) by another prisoner?
14
17
Have you had insulting remarks made about you, your family or friends since you have been
here? (By prisoners)
6
9
Have you been hit, kicked or assaulted since you have been here? (By prisoners)
3
5
Have you been sexually abused since you have been here?
(By prisoners)
0
1
Have you been victimised because of your race or ethnic origin since you have been here? (By
prisoners)
3
4
Have you been victimised because of drugs since you have been here? (By prisoners)
0
2
Have you ever had your canteen/property taken since you have been here? (By prisoners)
0
2
Have you ever been victimised because you were new here? (By prisoners)
1
3
Have you ever been victimised because you were from a different part of the country than
others since you have been here? (by prisoners)
6
4
Have you been victimised (insulted or assaulted) by a member of staff?
12
19
Have you had insulting remarks made about you, your family or friends since you have been
here? (By staff)
6
1
0
Have you been hit, kicked or assaulted since you have been here? (By staff)
0
3
Have you been sexually abused since you have been here?
(By staff)
0
0
Have you been victimised because of your race or ethnic origin since you have been here? (By
staff)
3
4
Have you been victimised because of drugs since you have been here? (By staff)
1
3
Have you ever been victimised because you were new here? (By staff)
3
1
Have you ever been victimised because you were from a different part of the country than
others since you have been here? (By staff)
1
3
Did you report any victimisation that you have experienced?
9
1
0
SECTION 6: HEALTHCARE
Do you think the overall quality of the healthcare is good/very good?
54
45
Do you think the quality of healthcare from the doctor is good/very good?
60
44
Do you think the quality of healthcare from the nurse is good/very good?
62
60
Do you think the quality of healthcare from the dentist is good/very good?
43
29
Do you think the quality of healthcare from the optician is good/very good?
27
23
Do you think the quality of healthcare from the dispensing staff/pharmacist is good/very
good?
50
46
Is it easy/very easy to get illegal drugs in this prison?
27
27
Do you think you will have a problem with drugs when you leave this prison?
18
11
Do you think you will have a problem with alcohol when you leave this prison?
11
8
SECTION 7: PURPOSEFUL ACTIVITY
Do you feel your job will help you on release?
48
32
Do you feel your vocational or skills training will help you on release?
52
32
Do you feel your education (including basic skills) will help you on release?
58
43
Do you feel your offending behaviour programmes will help you on release?
49
30
Do you feel your drug or alcohol programmes will help you on release?
42
31
Do you go to the library at least once a week?
56
57
Can you get access to a newspaper every day?
61
65
On average, do you go to the gym three or more times a week?
32
45
On average, do you go outside for exercise three or more times a week?
24
51
On average, do you spend ten or more hours out of your cell on a weekday? (This includes
hours at education, at work etc)
26
22
Comparisons with Benchmark
Page 4
On average, do you spend ten or more hours out of your cell on a weekend day?(This includes
hours at education, at work etc)
19
14
On average, do you go on association more than five times each week?
81
75
Do staff normally speak to you at least most of the time during association time? (most/all of th
29
23
SECTION 8: RESETTLEMENT
Did you first meet your personal officer in the first week?
58
31
Do you think your personal officer is helpful/very helpful?
69
46
Do you have a custody/sentence plan?
74
61
Were you involved/very involved in the development of your sentence plan?
56
41
Have you had any problems with sending or receiving mail?
27
31
Have you had any problems with access to the telephones?
13
27
Did you have a visit in the first week that you were here?
26
27
Does this prison give you the opportunity to have the visits you are entitled to? (e.g. number
and length of visit)
77
76
Do you know who to contact, within this prison, to get help with finding a job on release?
51
49
Do you know who to contact, within this prison, to get help with finding accommodation on
release?
53
52
Do you know who to contact, within this prison, to get help with your finances in preparation
for release?
47
40
Do you know who to contact, within this prison, to get help with claiming benefits on release?
56
54
Do you know who to contact, within this prison, to get help with arranging a place at
college/continuing education on release?
49
41
Do you know who to contact within this prison to get help with external drugs courses etc
51
49
Do you know who to contact, within this prison, to get help with continuity of healthcare on
release?
46
47
Have you done anything, or has anything happened to you here that you think will make you
less likely to offend in the future?
53
57
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