Column Technologies Launches Column Case Management 3.0 for Improved Case Handling

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• Publié par: column-technologies-inc
• Nombre de lectures: 14
• Langue: English

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Column Technologies Launches Column Case

Management 3.0 for Improved Case Handling

PR Newswire

DOWNERS GROVE, Illinois, June 5, 2012

DOWNERS GROVE, Illinois

,

June 5, 2012

/PRNewswire/ -- Column Technologies,

a global technology solutions and software provider, announced today the

launch of Column Case Management 3.0. Column Case Management is a

workflow-driven, commercial-off-the-shelf (COTS) web-based case

management software solution. Column Case Management addresses specific

business process management such as 311, vendor management, and

licensing and regulations to name a few. Its multi-tenancy capability allows for

a global shared services model, expansion into other organizational

departments, and multi-agency extendibility to leverage financial investment.

Two focused applications derived from Column Case Management address HR

service delivery through Column Case HR and investigation handling for public

safety and private organizations through Column Case Investigative.

This new release integrates Column Core to give organizations the flexibility of

plug-and-play modules. Built on the proven foundation of the BMC Remedy AR

System, Column Core solutions include Column Search, Column Data

Visualization, Column Mobility, and business intelligence. "Case 3.0 represents a

major milestone since the release provides our customers the same Column

Case Management solution while offering easier flexibility to adjust the

application to suit security, process, data, and reporting needs," said Matt

Moore VP of Product Development.

Column Case Management 3.0 improved features and capabilities also include

data and relationship management, approvals, service level agreement and

performance management, a notification and e-mail engine, documentation

and file management, knowledge management, task management, a

configuration and customization layer, self-service portal, user configurable

dashboards, and additional out-of-the-box reports.

In addition to these enhancements, Column Case Management 3.0 has been

given an overhaul to the 'look and feel' making the user view simplified and

configurable. With the flexibility of the solution's unique administrator

empowerment, organizations are able to quickly make changes and

adjustments to realize faster return on investment.

About Column Technologies

Established in 1998, Column Technologies is a global technology solutions and

software provider with success across the public and private sectors.

Headquartered in

the United States

, Column Technologies employs over 350

employees around the world, as well as offices in

Australia

,

Canada

,

India

,

Singapore

,

South Africa

, and the

United Kingdom

. For additional information

about Column Technologies, please visit http://www.columnIT.com or call 1-

866-265-8665. You can also find us on Facebook and follow us on Twitter.

Press contact:

Nori De Jesus

Column Technologies, Inc.

Tel: [phone]

Fax: [phone]

[e-mail]

http://www.columnIT.com