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Customer Contact Executives Will Meet in Lisbon for the 8th Annual Customer Contact 2014, Europe

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Customer Contact Executives Will Meet inCustomer Contact Executives Will Meet in Lisbon for the 8th Annual Customer Contact 2014, Europe PR Newswire LISBON, Portugal, April 3, 2014 Increased digitization, the rise of new channel choices, and the growing ecological

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Customer Contact Executives Will Meet in Lisbon for the 8th Annual Customer Contact 2014, Europe

PR Newswire

Increased digitization, the rise of new channel choices, and the growing ecological footprint has put more control in the hands of customers and created new challenges for customer contact teams. It's more important than ever for companies to focus on customer experience and strive for customer service excellence.

Overcoming these challenges is the core of the upcoming 8th Annual Customer Contact 2014, Europe: A Frost & Sullivan Executive MindXchange, which takes place 9-11 June, 2014 at the Lisbon Marriott Hotel in Portugal. This three day event provides participants a Think Tank environment to collaborate with senior level customer contact peers and share insights and best practices on customer strategy, customer loyalty, customer analytics, customer support, operations, marketing, etc.