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Frost & Sullivan Lauds the Strong Customer Value Trapollo Offers in the Remote Monitoring Market for Home Healthcare

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Frost & Sullivan Lauds the Strong Customer Value Trapollo Offers in the Remote Monitoring Market for Home Healthcare PR Newswire MOUNTAIN VIEW, California, Aug. 22, 2012 - The company robustly addresses the crucial issues of proper implementation and training to succeed in the market MOUNTAIN VIEW, California, Aug. 22, 2012 /PRNewswire/ -- Based on its recent analysis on home healthcare and disease management for remote monitoring, Frost & Sullivan recognizes Trapollo with the 2012 North American Frost & Sullivan Award for Customer Value Enhancement for setting a new standard for quality in remote monitoring in the home. The most important factor for success in any remote health monitoring program relates to implementation and training, as system providers have long struggled to ensure proper deployment and use of their systems in the field. Trapollo directly addresses this need by providing products along with implementation and supply chain services that ensure effective utilization of the systems once they are leased or sold. At the core of Trapollo's offering is a cloud-based software application designed by Trapollo to manage every aspect of large-scale remote health monitoring programs. The software application, TMC, or the "Trapollo Management Console," was created to fill the void that exists between the manufacturers of the monitoring software and the EMR vendors.
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Frost & Sullivan Lauds the Strong Customer Value Trapollo Offers in the Remote Monitoring Market for Home Healthcare
PR Newswire MOUNTAIN VIEW, California, Aug. 22, 2012
- The company robustly addresses the crucial issues of proper implementation and training to succeed in the market MOUNTAIN VIEW, California,Aug. 22, 2012/PRNewswire/ -- Based on its recent analysis on home healthcare and disease management for remote monitoring, Frost & Sullivan recognizes Trapollo with the 2012 North American Frost & Sullivan Award for Customer Value Enhancement for setting a new standard for quality in remote monitoring in the home. The most important factor for success in any remote health monitoring program relates to implementation and training, as system providers have long struggled to ensure proper deployment and use of their systems in the field. Trapollo directly addresses this need by providing products along with implementation and supply chain services that ensure effective utilization of the systems once they are leased or sold.At the core of Trapollo's offering is a cloud-based software application designed by Trapollo to manage every aspect of large-scale remote health monitoring programs. The software application, TMC, or the "Trapollo Management Console," was created to fill the void that exists between the manufacturers of the monitoring software and the EMR vendors. TMC integrates these disparate operational software systems, as well as manages all steps of a remote health monitoring program including: patient on-boarding, asset and inventory control, helpdesk, shipping and logistics and patient-to-patient transfers. "In remote monitoring, technology is strictly an enabler and not the hinging point for success," explained Frost & Sullivan Senior Industry Analyst Zachary Bujnoch. "Proper program design, implementation and ongoing management to include patient training have emerged as the key differentiator for success, considering the diversity of clients' needs." Most companies that provide remote monitoring services put all the pieces of the system together at the end and then sell the final package. This has created the current competitive environment, whereby a neutral service company that can deploy and maintain these various systems is greatly needed. Entering the market two-and-a-half years ago, Trapollo has leveraged this need and offers its service successfully as a third-party company, enhancing the value of its customer's products and services through effective implementation and training. "Trapollo is unique in the fact that it is a vendor-neutral company, providing and managing many different types of systems from a multitude of competitors," said Bujnoch. "It views the market from a program logistics perspective, offering a variety of complex services such as fleet management, training, technical support, data integration, device recycling, and monitoring and triage services. With these service offerings, the company is able to deploy systems, manage them during the project, and then reclaim and prepare them for use in