Kurtosys Survey Reveals That Investor Satisfaction Hinges On Reporting Quality, Interactivity & Mobile
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Kurtosys Survey Reveals That Investor Satisfaction Hinges On Reporting Quality, Interactivity & Mobile

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2 pages
English
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Kurtosys Survey Reveals That Investor Satisfaction Hinges On Reporting Quality, Interactivity & Mobile PR Newswire LONDON, June 26, 2012 LONDON, June 26, 2012 /PRNewswire/ -- A recent Kurtosys survey into investors' preferences in fund reporting showed that client satisfaction hinges on the design and quality of reporting, interactive tools and mobile capability.

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Kurtosys Survey Reveals That Investor
Satisfaction Hinges On Reporting Quality,
Interactivity & Mobile
PR Newswire
LONDON, June 26, 2012
LONDON
,
June 26, 2012
/PRNewswire/ --
A recent Kurtosys survey into investors' preferences in
fund reporting showed that client satisfaction hinges
on the design and quality of reporting, interactive tools
and mobile capability.
98% of investors said that it was vital to have access to
well designed, professionally built reports, underlining
the pivotal role that client reporting plays in attracting
and retaining asset.
http://www.kurtosys.com/blog/wp-
content/uploads/2012/06/infovest21-kurtosys-survey-fig2.jpg
Less than 1 in 5 investors visit a fund manager's website to browse products
Online reporting portals, fund prices and factsheets & online information such as
document libraries, blogs or fund manager commentaries were the main reasons for
website visits
Mobile distribution continues to dominate:
72% of respondents already use a mobile device for work
76% would be likely to use a secure mobile app to track funds or access pricing
Apps should feature interactive charting and fund manager videos
Just 7% of investors would use an app to access social networking tools
Accuracy and design retain top spot:
80% of investors said that price and performance tables were essential when it comes
to analysing and manipulating fund market data
Accuracy ranked no.1 rank for importance in client reporting
98% of investors said it was important to have well designed, professional client reports
"Kurtosys has long understood that client reporting is
of paramount importance when it comes to meeting the
needs of investors, be they multi-managers,
institutional investors or wealth managers," said Jeff
institutional investors or wealth managers," said Jeff
Hendren, President at Kurtosys. "Our survey
demonstrates the need to provide a full suite of
interactive analytics, mobile enabled document libraries
and first rate performance data to satisfy investors
growing thirst for information."
The findings were drawn from a survey on investor preferences conducted by
Infovest21 on behalf of Kurtosys in Q2, 2012.
You can go to http://www.kurtosys.com/investorsurvey to download a free copy
of the report.
About the Survey
Infovest21 and Kurtosys conducted the survey during
May 2012
to probe
investors' preferences when it comes to fund reporting services, including why
they visit a fund manager's website, which tools they value most and their
usage of mobile devices. 170 investors were surveyed by email or phone. 39%
of the respondents were multi-manager investment firms, 23% were
institutional investors, 17% were investment consultants and 14% were wealth
managers or family offices. Of the respondents, 12% were based in
Europe
and the remainder in the US.
About Kurtosys
Kurtosys is a global provider of digital tools that help asset managers attract
and retain investor assets. Since 2002, our team of industry experts have been
using digital media to transform the way that financial information is shared
and consumed.
Our solutions help brands connect with their customers using the power of
online and mobile communications. Our robust infrastructure and outsourcing
services help eliminate unnecessary workflows and reduce costs, and our web
and document design services are dedicated to making financial data beautiful.
Headquartered in
London
, Kurtosys has offices in
New York
,
San Francisco
,
Cape Town
, Gurgaon (
India
) and
Manila
. Our presence spans five continents
and our clients include some of the world's largest asset managers.
Further information
Please contact Janet.Lam@kurtosys.com. Alternatively, please call +44(0)20-
8605-9770 or email survey@kurtosys.com. Find out more about Kurtosys at
http://www.kurtosys.com or by subscribing to the Kurtosys blog.
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