INFORMATION TECHNOLOGY

Rebecca, Williams Eric.

Description

• cours magistral
• expression écrite

University of Calicut B. Tech.-Information Technology 1 UNIVERSITY OF CALICUT SCHEME AND SYLLABI FOR THIRD AND FOURTH SEMESTERS OF BACHELOR OF TECHNOLOGY IN INFORMATION TECHNOLOGY FROM 2004 ADMISSION ONWARDS CALICUT UNIVERSITY (P.O), THENHIPALAM

• implementation of random access files of records
• gain analysis
• records with provision for insertion - deletion
• wirth n.
• cormen t.h.
• data structures
• data-structures
• 3 data structures
• algorithms
• functions
• sort
• files

Sujets

• Cours magistral
• Référence
• Eastern
• Erwin Kreyszig

Informations

• Publié par: nefag
• Nombre de lectures: 13
• Langue: English

Extrait

JOB DESCRIPTION Job Title:Print Services Manager Post No:ST6208 Department: Estatesand Facilities Location: LlandaffCampus Grades: 6 Salary: £31,020 £34,895 pa Hours: 37hours Tenure:Permanent Accountable to:Commercial Services Manager Accountable for:Print Studio Supervisors and Assistants Role Summary: The Print Services Manager has responsibility for the delivery of high quality customer focused print services to university staff and students, and for the support and development of internal and external business to maximise income opportunities from these facilities and services. The role includes overall management of campus print studios which offer a range of specialist services and advice, and the network of self serve devices across each campus. Principal Duties and Responsibilities: 1. Tomanage and support the effective delivery of the Print Studio services. 2. Responsible,working in conjunction with the Commercial Services Manager, for the delivery of a high quality customer focused service, within a value for money environment and to achieve and exceed all financial targets. 3. Topromote a positive image of Cardiff Metropolitan University and develop good working relationships with all users of the university including clients and contractors. 4. Responsiblefor implementing and ensuring through regular monitoring, the adherence to all university and service specific procedures by all staff. 5. Toencourage a team spirit and to support the CSM with any change or HESA Code: FE04

development. 6. To make a positive contribution to the Commercial Services Unit and Estates & Facilities in order to achieve both academic and commercial aims and objectives. 7. Analyseand report on business/operational elements, including evaluation of performance, identifying cost savings, strengths and weaknesses and opportunities for business and operational growth. Main Duties and Responsibilities: General a) Tomanage the cost effective operation of each campus Print Studio, including services, contracts, supplies and associated management information systems. b) Tolead future development of the service, in line with the requirements of the university, and sustainability and financial targets. c) Responsiblefor staff management issues including; recruitment and selection, staff development, performance and conduct. d) Accountabilityfor financial processes, procedures and achievement of financial targets within the service including; contribution to annual budget submissions, monthly income/expenditure performance, and periodic review of procedures to ensure compliance. e) Tooversee service level performance of suppliers and to identify and manage improvement where applicable. f) Toreport on the delivery of the service including the operational and financial performance and scope for development and improvement. g) Tocontribute to the development/update of procedures. h) Tobe responsible for the Health & Safety within the service including implementation and monitoring of service procedures and periodic reviews, and development of procedures and associated training to ensure compliance with relevant corporate policies and legislation. i) Tobe responsible for managing staff development, training and review, to ensure individual development meets operational requirements, aims and supports individual aspirations where applicable. Specific a) Tomaintain and keep up to date technical skills and proficiencies in relation to use and application of equipment in order to provide ‘hands on’ back up support as necessary. b) Organisation,management and delivery of print services to staff and students via a network of shops and distributed copiers (including Libraries). c) Organisationand support in conjunction with the Commercial Services Officer, of smartcard control and cost recovery solution used within all selfservice photocopying and printing areas. d) Responsiblefor the ordering and control of all stock used within the operation. e) Tocarry out routine benchmarking exercises to determine the type of service, pricing policies and standards offered by local competitors or other print providers offering similar facilities/services; to inform service

HESA Code: FE04

reviews. f) Towork closely with customers, holding regular meetings to review requirements and to ensure their current needs are met and to establish longer term requirements. g) Toestablish and maintain good customer relationships (both internal and external), to develop and improve the service to the customer. h) To develop advertising and promotional material, using a variety of media including web, to keep customers informed of the facilities/service and any special incentives. i) Toprovide central advice on the service and be aware of technological advances and the feasibility/opportunity for integration to existing structure. j) Toregularly meet, discuss and advise on business and operational performance of each unit with each respective team supervisor. Additional Information: These guidelines are provided to assist you in the performance of your contract. The university is a dynamic organisation; therefore changes may be required from time to time. Any changes will be made in consultation with the postholder. The Summary of Duties and Responsibilities is not intended to be an exhaustive list of tasks performed. Other associated technical tasks are likely to be performed as directed by the line manager. It is accepted that individual staff will have a specialist skills and knowledge base in relation to the role they have been appointed to.In addition to this, Cardiff Metropolitan University expects that all staff will conduct themselves in a professional and courteous manner at all times and have particular regard for their responsibilities under Cardiff Metropolitan University’s Equalities, Financial, Environmental and Sustainability, Human Resources and Health and Safety policies and procedures.

HESA Code: FE04

PERSON SPECIFICATION *Key Post: PrintManager A Application Form I Interview Unit/School: Estatesand Facilities T/P Test/Presentation  ASSESSED FACTORS ESSENTIAL AND DESIRABLE CRITERIABY A* I*T/P* Education &5 GCSE’s AC, including English and Maths or  Qualifications equivalent. (Essential)   HNDor relevant experience. Education &Business Information Systems or Business  Qualifications Administrativeualification. (Desirable)  Professionalualification or membershiof a  relevant industry body. Knowledge Knowledgein the use and application of  (Essential) computerisedsystems. Knowledge of health and safety policy in the  workplace. An understanding of service level agreements and   Key Performance Indicators.   Knowledge and expertise of a commercial operation. Skills andHigh level of numeracy, analytical and written skills.  Abilities (Essential) Abilityto market services using creative ways to   reachnew customers, and capable of developing new sales opportunities and applications within the service.  Ability to lead a team and motivate team members.

HESA Code: FE04

Skills andExperience of writinand implementinoperational  Abilities procedures. Desirable   Highlydeveloped interpersonal skills with a strong commitment to customer care. Ability to work using own initiative in a pressured  environment. Experience paidManagement experience within a customer focused  / unpaidenvironment. (Essential)  Experienceof dealing with staffing issues including  managing performance. Demonstrable ability to manage the performance of   teams and individuals and to manage change.  Preparation of service contracts and specifications. Experience of managing commercial / trading   accounts.  Experienceof managing multisite operations.  Ex erienceaid  / unpaidExperience of budget management. (Desirable)   Collaborativecross discipline working. Other Evidenceof commitment to improvement and  Requirements personaldevelopment. (Essential)   Abilityto travel between campus and to visit UK supplier locations where required. Other Abilityto speak Welsh.  Re uirements  (Desirable) Drivinglicence.

HESA Code: FE04