comment 2008

Smithr

Description

Comment Card Report - June 2007 1. Purpose of Contact 2. Happy 2 Explain 3 Issue Re- 3 Explain 4. How Can City Improve Services? Dept Datew/ Treat.? solvedSatis.YES NO YES NOWater & mud washing into my 1 I was lied to 1 I was lied to Do what they promised to do Wastewater 6/11/2008yardForwarded copy of comment card to Dan Lynch. The citizen provided contact information for follow-up.Drug collection program at 1 Excellent 1 Excellent Update facilities list for sharps disposal Wastewater 6/28/2008Janesville Water UtilityOld drug collection 1 1 Continue this drive periodically. Thank you! Wastewater 6/24/2008Drop off prescription drugs for 1 Thank you! Great service & 1 Super job! You're doing a great job. We really appreciate the Wastewater 6/23/2008disposal friendly staff. Super! disposal of old prescription drugs serviceMedicine disposal 1 1 It is wonderful to have a service provided that isn't Wastewater 6/21/2008available elsewhere. I will see you again at the fall 'pill' disposal!Drug disposal 1 1 Wastewater 6/21/2008Rx roundup. Might have 1 Very polite & efficient 1 Opportunity very much Hold regular scheduled round up of Rx and Wastewater 6/17/2008scheduled different weekend appreciated pesticides, etc.(high school graduation)Prescription drug drop-off 1 1 Nothing. Very well run! Wastewater 6/17/2008Pill drop-off 1 1 Have pill drop off more often Wastewater 6/16/2008Outdated pill disposal 1 1 WastewaterMedication drop-off 1 1 Offer more ...

Informations

• Publié par: Phewyung
• Nombre de lectures: 23
• Langue: English

Extrait

Comment Card Report - June 2007

YES

NO

YES

NO

Water & mud washing into my

yard

1 I was lied to

1

I was lied to

Do what they promised to do

Wastewater

6/11/2008

Forwarded copy of comment

card to Dan Lynch.

The

citizen provided contact

information for follow-up.

Drug collection program at

Janesville Water Utility

1

Excellent

1

Excellent

Update facilities list for sharps disposal

Wastewater

6/28/2008

Old drug collection

1

1

Continue this drive periodically. Thank you!

Wastewater

6/24/2008

Drop off prescription drugs for

disposal

1

Thank you! Great service &

friendly staff. Super!

1

Super job!

You're doing a great job. We really appreciate the

disposal of old prescription drugs service

Wastewater

6/23/2008

Medicine disposal

1

1

It is wonderful to have a service provided that isn't

available elsewhere. I will see you again at the fall

'pill' disposal!

Wastewater

6/21/2008

Drug disposal

1

1

Wastewater

6/21/2008

Rx roundup. Might have

scheduled different weekend

(high school graduation)

1

Very polite & efficient

1

Opportunity very much

appreciated

Hold regular scheduled

round up of Rx and

pesticides, etc.

Wastewater

6/17/2008

Prescription drug drop-off

1

1

Nothing. Very well run!

Wastewater

6/17/2008

Pill drop-off

1

1

Have pill drop off more often

Wastewater

6/16/2008

Outdated pill disposal

1

1

Wastewater

6/16/2008

Medication drop-off

1

1

Offer more opportunities for medication drop-offs

Wastewater

6/16/2008

Unwanted drugs turn in

1

Wonderful

initiative/program

1

Program professionally

planned & executed

Establish semi-annual activity. Enhance

communications thru local media

Wastewater

6/16/2008

Unwanted drugs disposal

1

1

Wastewater

6/16/2008

Drug disposal

1

1

Wastewater

6/9/2008

Unwanted drug collection

program

1

1

Keep up the program. Great idea!

Wastewater

6/9/2008

Disposal of unwanted drugs.

Thank you!

1

1

Wastewater

6/9/2008

Collection of unwanted

prescription drugs

1

1

More advertising as this is so vital

Wastewater

6/9/2008

To get rid of unwanted drugs

1

1

Wastewater

6/9/2008

Drug collection program

1

1

Wastewater

6/15/2008

Prescription drug recycle

1

1

Wastewater

6/9/2008

Rx drug collection program

1

Efficient. Very pleasant

people!

1

Compliments on having

this program!

More frequent drug collections. More frequent

small household hazardous waste collections

Wastewater

6/9/2008

Drug round-up

1

1

Continue holding drug round-up one or two times

per year

Wastewater

6/9/2008

Unwanted drugs program

1

1

Drug round-up should be more times in a year

Wastewater

6/9/2008

Deposit of old pills, etc.

1

1

Have another collection of pills

Wastewater

6/9/2008

Date

3 Explain

4. How Can City Improve Services?

Dept

1. Purpose of Contact

2. Happy

w/ Treat.?

2 Explain

3 Issue Re-

solvedSatis.

Kim Kalson

1 of 5

7/25/2008

Comment Card Report - June 2007

YES

NO

YES

NO

Date

3 Explain

4. How Can City Improve Services?

Dept

1. Purpose of Contact

2. Happy

w/ Treat.?

2 Explain

3 Issue Re-

solvedSatis.

Rock County Rx round-up,

June 7th

1

1

Have more signs in town with location noted. As

well as the time

Wastewater

6/9/2008

Getting rid of excess

medicines that were outdated

1

1

Wastewater

6/9/2008

Drug collection program

1

Very friendly people

1

No issue

Please continue the drug collection program. It is

a wonderful way to help our environment!

Wastewater

6/9/2008

Prescription drop-off, June 7

1

1

Continue 'reach out' activity. (i.e., prescription

drop-off. Expand/increase chemical disposition

schedule)

Wastewater

6/8/2008

Rx round-up

1

1

Wastewater

6/9/2008

Rx round-up

1

1

Wastewater

6/9/2008

Unused drugs collection

1

1

Keep up the good work!

Wastewater

6/9/2008

To drop-off old Rx

1

1

Continue to have these Rx drop-offs

Wastewater

6/9/2008

Get rid of drugs

1

1

Wastewater

6/9/2008

Prescription drug drop-off

1

1

Set a permanent site. Need not be drive-up.

Wastewater

6/9/2008

Drug round-up

1

1

Keep sponsoring the round-up & expand to clean

sweep

Wastewater

6/9/2008

Rx round-up

1

1

I wish the City had a permanent drop-off sit for

medicines & chemicals

Wastewater

6/9/2008

Drug collection program, June

7

1

1

It was announced on WCLO but they did not state

the address of the Utility

Wastewater

6/9/2008

Unused drugs collection

1

1

Wastewater

6/7/2008

Rx drop off

1

1

Be more accurate with address

Wastewater

6/7/2008

Drug collection program

1

1

Continue this program. People were efficient,

helpful & friendly. Also continue sharps program.

Wastewater

6/7/2008

Drug disposal - good

publicity!

1

1

Wastewater

6/7/2008

Unneeded drugs

1

1

Wastewater

6/7/2008

Getting rid of unwanted drugs

1

1

Wastewater

6/7/2008

Taking old prescriptions to the

drug disposal

1

1

Wastewater

6/7/2008

Getting rid of unwanted drugs,

June 7, 2008

1

Courteous & friendly people

1

Guilty feeling about what to

do with the unused drugs

Drug round-up. Thanks! Maybe every six months

on a schedule so people can be aware & count on

you!

Wastewater

6/7/2008

Rock County Rx round-up

1

1

None. Done real well.

Wastewater

6/7/2008

Rock County Rx round-up

June 7

1

Nicely organized & people

were helpful in expediting

collection process. Thank

you all!

1

Continue with this program; it really helped us to

dispose of Rx and other creams

Wastewater

6/7/2008

Rx collection

1

Fast, friendly, convenient

1

Keep providing this service twice each year

Wastewater

6/7/2008

Drug collection

1

The people were superb

1

Increase the frequency

Wastewater

6/10/2008

Kim Kalson

2 of 5

7/25/2008

Comment Card Report - June 2007

YES

NO

YES

NO

Date

3 Explain

4. How Can City Improve Services?

Dept

1. Purpose of Contact

2. Happy

w/ Treat.?

2 Explain

3 Issue Re-

solvedSatis.

Collection of outdated

prescription drugs

1

1

Have a site open more often. Possibly more sites. Wastewater

6/10/2008

Get rid of medications

1

1

Wastewater

6/10/2008

Round-up of medications

1

1

Everyone was very polite! Did a great job!

Wastewater

6/10/2008

Pill drop 6/7/08

1

1

Thanks for this service!

Wastewater

6/10/2008

Dropping off unneeded drugs

1

1

Nothing. It was well organized and quick.

Wastewater

6/10/2008

To dispense of medications in

an environmentally safe way

1

1

Wastewater

6/7/2008

Rock County Round-up of

prescription & outdated drugs

1

It was very well organized

with no waiting. Everyone

was very helpful & polite.

1

Continue having round-up of outdated drugs once

a year

Wastewater

6/10/2008

Dispose of expired drugs

1

1

You're doing just great!

Wastewater

6/12/2008

Prescription drop-off

1

1

Wastewater

6/9/2008

To dispose of old, unused

medications

1

1

This was handled in a very organized fashion.

Well done!

Wastewater

6/13/2008

Drug collection program

1

Very pleasant

1

Excellent program

I'd like to see a paint/stain/chemical program

similar to the drug collection. Great job!

Wastewater

6/13/2008

Drug collection program

1

Very polite & friendly

1

Do this & chemical recycling more often. Thank

you!

Wastewater

6/7/2008

Drug disposal

1

1

Very large support staff. Were they volunteers?

Paid?

Wastewater

6/11/2008

Forwarded copy of comment

card to Dan Lynch.

The

citizen did not provide contact

information for follow-up.

Safe disposal of prescription

drugs

1

Very friendly, courteous,

helpful

1

Otherwise I don't know

what I would have done

with the pills

Do this again on a regular basis

Wastewater

6/11/2008

Drugs disposal June 7

1

1

Keep these & the toxic waste disposal

opportunities come & publicize them!

Wastewater

6/11/2008

Rx round-up

1

Polite, friendly, very

efficient

1

I liked the drive-thru. No

wait at 12:45 p.m.

Wastewater

6/11/2008

Dispose of unused, outdated

prescription drugs

1

1

Wastewater

6/11/2008

Pharmaceutical drop-off

1

1

Keep up the good work & continue the drop-off

service

Wastewater

6/11/2008

All of the drug collection

items were summarized and

sent to Wastewater.

Old drug collection

1

1

Talk Steve Sheiffer into staying on

Multiple

6/10/2008

Kim Kalson

3 of 5

7/25/2008

Comment Card Report - June 2007

YES

NO

YES

NO

Date

3 Explain

4. How Can City Improve Services?

Dept

1. Purpose of Contact

2. Happy

w/ Treat.?

2 Explain

3 Issue Re-

solvedSatis.

To dispose of unwanted &

expired medicine & other

pharmaceutical items

1

1

After downed branches & leaves during a storm,

you could have a person check clogged storm

sewers to prevent backing up. Street cleaning

please!

Multiple

6/17/2008

Forwarded copy of comment

card to John Whitcomb.

The

citizen did not provide contact

information for follow-up.

Ambulance transport

1

1

Improve the roads. Prevent cars from being

parked on lawns. Clean up Fourth Ward and Look

West District.

Multiple

6/14/2008

Forwarded copy of comment

card to John Whitcomb and

Jack Messer.

The citizen did

not provide contact

information for follow-up.

Job application

1

1

Nothing

HR

6/18/2008

Storm sewer repair/street

repair

1

1

Operations

6/27/2008

Information

1

1

Maybe a pamphlet or something for newcomers,

especially on taxes, etc.

Assessor

6/9/2008

Forwarded copy of comment

card to Richard Haviza.

The

citizen did not provide contact

information for follow-up.

First time home buyer home

improvement program

1

Very slow to get started, but

once Randy took over our

account, everything went

great. He was very helpful.

1

Quicker to get started. Hold contractors more

responsible for badly done work.

Neighborhood

Services

6/13/2008

Kim Kalson

4 of 5

7/25/2008

Comment Card Report - June 2007

YES

NO

YES

NO

Date

3 Explain

4. How Can City Improve Services?

Dept

1. Purpose of Contact

2. Happy

w/ Treat.?

2 Explain

3 Issue Re-

solvedSatis.

Forwarded copy of comment

card to Jennifer Petruzzello.

The citizen did not provide

contact information for follow-

up.

Obtain permit

1

1

Not a thing!

Pleasant experience.

Community

Development

6/15/2008

The trash on our street wasn't

picked up

1

1

Operations

6/10/2008

Requesting an absentee

ballot

1

1

Perfectly satisfied

Clerk-Treasurer

6/10/2008

Get GIS maps & parcel

information

1

Very. Sandy, Jane & Tera

were very helpful

1

Give people like Sandy, Jane & Tera a raise so

they will know what a great job they do. They are

experienced in their fields & that kind of help is

hard to find.

Multiple

6/11/2008

Forwarded copy of comment

card to Jack Messer and

Brad Cantrell. No follow-up

needed.

Prescription drug drop-off

1

1

Enforce existing traffic laws, quit being so passive

with laws.

Multiple

6/9/2008

Forwarded copy of comment

card to Neil Mahan. The

citizen did not provide contact

information for follow-up.

I wanted the Assessor's

Office to see that we had just

added a stool & laundry tub &

hadn't made it a room

1

1

Assessor

6/9/2008

Driver smoking while driving

bus (Milton Ave)

1

1

Soon, I hope.

Smoking should not be allowed on the bus. If

passengers are not allowed to smoke, driver

shouldn't either.

Transit

6/30/2008

Forwarded copy of comment

card to Dave Mumma.

The

citizen did not provide contact

information for follow-up.

80

1

79

2

81

147

Total Number of Cards Received this Month:

Total Number of Cards Received Year-to-Date:

Kim Kalson

5 of 5

7/25/2008