comment 2009

Wellnitzs

Description

Comment Card Report - April 2009 1. Purpose of Contact 2. Happy w/ 2 Explain 3 Issue Re- 3 Explain 4. How Can City Improve Services? Dept DateTreat.? solvedSatis.YES NO YES NORx Roundup. 69 It was very well 69 Extremely helpful, Service was fast and well directed. Wastewater April, 2009organized and staffed. courteous staff at event. Excellent service, safe and secure.Very organized; The great service for Everybody got a lot of people in a short time.courteous. community! Great Please continue this service.Fast, easy, nice people. location! Drive up was This is a great way for people to dispose of All the people were so very convenient. Thanks! their unused prescriptions. Thanks!nice and helpful and Very organized, fast and Thanks for making this service available to happy. friendly. us.Very efficient. Thanks for The process was well Continue program.hosting the opportunity! thought out and Being able to get rid of old medications is a expedient. good service. Thanks!Very efficient. Good They do a great job on the Rx Roundup.advertising. Very quick and efficient.Keep up the great work and services.Keep on offering this service!It was well laid out and easily managed. They did a fine job. Thank you.It's excellent.The gentleman were very pleasant. Very well run. Organized well.Think this is a wonderful program. Please continue it.It was great; fast, friendly, convenient.Well planned and executed.Good job.This is a very worthwhile program. ...

Informations

• Publié par: Fauv
• Nombre de lectures: 15
• Langue: English

Extrait

Comment Card Report - April

2009

YES

NO

YES

NO

Rx Roundup.

69

It was very well

organized and staffed.

Very organized;

courteous.

Fast, easy, nice people.

All the people were so

nice and helpful and

happy.

Very efficient. Thanks for

hosting the opportunity!

69

Extremely helpful,

courteous staff at event.

The great service for

community! Great

location! Drive up was

very convenient. Thanks!

Very organized, fast and

friendly.

The process was well

thought out and

expedient.

Very efficient. Good

advertising.

Service was fast and well directed.

Excellent service, safe and secure.

Everybody got a lot of people in a short time.

Please continue this service.

This is a great way for people to dispose of

their unused prescriptions. Thanks!

Thanks for making this service available to

us.

Continue program.

Being able to get rid of old medications is a

good service. Thanks!

They do a great job on the Rx Roundup.

Very quick and efficient.

Keep up the great work and services.

Keep on offering this service!

It was well laid out and easily managed. They

did a fine job. Thank you.

It's excellent.

The gentleman were very pleasant. Very well

run. Organized well.

Think this is a wonderful program. Please

continue it.

It was great; fast, friendly, convenient.

Well planned and executed.

Good job.

This is a very worthwhile program. Please

continue it. I was glad to see a police

presence at the event.

Continue this service.

Overall we are pleased with services.

A very excellent service.

Keep up the good work.

Wastewater

April, 2009

Date

3 Explain

4. How Can City Improve Services?

Dept

1. Purpose of Contact

2. Happy w/

Treat.?

2 Explain

3 Issue Re-

solvedSatis.

Kim Kalson

1 of 6

6/22/2009

Comment Card Report - April

2009

YES

NO

YES

NO

Date

3 Explain

4. How Can City Improve Services?

Dept

1. Purpose of Contact

2. Happy w/

Treat.?

2 Explain

3 Issue Re-

solvedSatis.

Rx Roundup.

1

1

1) Fix bike trail over Rock River and Jackson

St.

2) Extend trail to Beloit, etc!

Parks

4/2/2009

Copy of comment card

sent to Tom Presny.

The

citizen did not provide

contact information for

follow-up.

Trash bags, Police Dept,

prior to the drug collection.

1

1

Drug collection was handled very well.

Multiple

4/25/2009

Rx Roundup.

1

1

I think the City provides great services and

doesn't get enough credit for what it does.

I

am not a City employee or office holder.

Multiple

4/25/2009

Check and find where to

dispose of hair sprays, nail

polish, beauty products,

went to dump and they

couldn't help me.

1

1

It was perfect!

More notices and larger

notices.

Multiple

4/25/2009

Copy of comment card

sent to John Whitcomb and

Dan Lynch.

The citizen did

not provide contact

information for follow-up.

Rx Roundup.

1

1

Have more opportunities to dispose of

household chemicals, etc.

Multiple

4/25/2009

Copy of comment card

sent to John Whitcomb and

Dan Lynch.

The citizen did

not provide contact

information for follow-up.

Rx Roundup.

1

1

Have more often.

Wastewater

4/25/2009

Rx Roundup.

1

1

Do it again at least once a year.

Also do old

paint, etc.

Wastewater

4/25/2009

Rx Roundup.

1

1

Have more yard waste pickups.

Multiple

4/27/2009

Kim Kalson

2 of 6

6/22/2009

Comment Card Report - April

2009

YES

NO

YES

NO

Date

3 Explain

4. How Can City Improve Services?

Dept

1. Purpose of Contact

2. Happy w/

Treat.?

2 Explain

3 Issue Re-

solvedSatis.

Copy of comment card

sent to John Whitcomb.

The citizen did provide

contact information for

follow-up.

Rx Roundup.

1

1

Be pleasant!

Wastewater

4/27/2009

Copy of comment card

sent to Dan Lynch.

The

citizen did not provide

contact information for

follow-up.

Rx Roundup.

1

1

Where can we get rid of the mercury

thermometers, expired epi-pens, etc?

Wastewater

4/27/2009

Copy of comment card

sent to Dan Lynch.

The

citizen did provide contact

information for follow-up.

Kim Kalson

3 of 6

6/22/2009

Comment Card Report - April

2009

YES

NO

YES

NO

Date

3 Explain

4. How Can City Improve Services?

Dept

1. Purpose of Contact

2. Happy w/

Treat.?

2 Explain

3 Issue Re-

solvedSatis.

Parking ticket.

1

1

Cut down the waiting.

Police

4/27/2009

Copy of comment card

sent to Dave Moore.

The

citizen did not provide

contact information for

follow-up.

Rx Roundup.

1

1

Make sure recycling trucks don't leave busted

glass in street.

Have and use a broom.

Also,

clean downtown parking lots of glass.

Multiple

4/28/2009

Copy of comment card

sent to John Whitcomb.

The citizen did provide

contact information for

follow-up.

Rx Roundup.

1

1

Put E. Delavan Dr. on the address list,

otherwise, everything was good.

Wastewater

4/25/2009

Copy of comment card

sent to John Whitcomb.

The citizen did not provide

contact information for

follow-up.

To get information about

setback requirements and

zoning variance procedures

for proposed remodeling

within the City.

1

Very.

We received all

the information promptly

with great detailed, clear

explanation.

1

Clear, concisely.

Hire more people just like we met last Friday.

Good Friday!

Community

Development

4/14/2009

Call to Police Department.

1

1

Police

4/27/2009

Rx Roundup.

1

1

Cut down on noise by cars and motorcycles.

Too many base amps in cars; motorcycles

with no mufflers.

Multiple

4/27/2009

Copy of comment card

sent to Dave Moore.

The

citizen did not provide

contact information for

follow-up.

Kim Kalson

4 of 6

6/22/2009

Comment Card Report - April

2009

YES

NO

YES

NO

Date

3 Explain

4. How Can City Improve Services?

Dept

1. Purpose of Contact

2. Happy w/

Treat.?

2 Explain

3 Issue Re-

solvedSatis.

New curb in front of home.

1

Yeske employees were

very kind and courteous.

1

Police could be more aggressive in ticketing

vehicles parked in stalls for only disabled.

Multiple

4/27/2009

Copy of comment card

sent to Dave Moore.

The

citizen did not provide

contact information for

follow-up.

Cat license.

1

1

Unknown

4/23/2009

Rx Roundup.

1

1

Listening to the needs of the tax payers in

Janesville.

Like not spending money on

projects that will make a hardship to

homeowners at this time when people are

having to make house payments, property

taxes, groceries, utilities.

Multiple

4/27/2009

Rx Roundup.

1

The staff was

outstanding and very

well organized.

1

Stay away from spending unnecessary

money: bike tunnel, ice arena, etc. We can't

afford it.

Multiple

4/27/2009

Rx Roundup.

1

1

Wastewater

4/25/2009

Phone call on form letter

stating "complaint about

sidewalks" when there was

no complaint.

1

Polite, but unacceptable

reason for not being

truthful.

1

There is no good

explanation for lying.

There was no complaint,

so why say there was?

Just tell the truth that the City is inspecting all

sidewalks.

Engineering

4/25/2009

Copy of comment card

sent to Mike Payne.

The

citizen did not provide

contact information for

follow-up.

Rx Roundup.

1

1

Better notice of events.

Wastewater

4/28/2009

Copy of comment card

sent to Dan Lynch.

The

citizen did not provide

contact information for

follow-up.

Rx Roundup.

1

1

Keep offering!

Thanks for the replacement

thermometer!

Wastewater

4/28/2009

Kim Kalson

5 of 6

6/22/2009

Comment Card Report - April

2009

YES

NO

YES

NO

Date

3 Explain

4. How Can City Improve Services?

Dept

1. Purpose of Contact

2. Happy w/

Treat.?

2 Explain

3 Issue Re-

solvedSatis.

Rx Roundup.

1

1

Clamp down on gangs.

Multiple

4/30/2009

Copy of comment card

sent to Dave Moore.

The

citizen did not provide

contact information for

follow-up.

Rx Roundup.

1

1

Fill some potholes in some streets.

Multiple

4/30/2009

Copy of comment card

sent to John Whitcomb.

The citizen did not provide

contact information for

follow-up.

Code violation.

1

1

Ongoing issues with

property maintenance

(landlord not complying

with order).

They are attentive and responsive to issues.

A dedicated staff.

Like this prescription

medication program.

Multiple

4/25/2009

Inspection due to grant

program to see if repairs

were made.

1

1

Nothing besides maybe explain that the grant

has to be paid back.

Most grants you don't

pay back.

Neighborhood

Services

4/29/2009

Copy of comment card

sent to Jennifer

Petruzzello.

The citizen did

not provide contact

information for follow-up.

Rx Roundup.

1

1

Get involved in more things like this.

Wastewater

4/28/2009

Copy of comment card

sent to Dan Lynch.

The

citizen did not provide

contact information for

follow-up.

Rx Roundup.

1

1

Thought - think about helping Tallman House

and Rotary Gardens.

Multiple

4/28/2009

TOTAL - Comment Cards

99

0

97

2

99

140

Total Number of Cards Received this Month:

Total Number of Cards Received Year-to-Date:

Kim Kalson

6 of 6

6/22/2009