Quality Audit

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• Publié par: Ipsa
• Nombre de lectures: 73
• Langue: English

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Quality Audit
Newsletter of the Rochester Section 0204 Volume 41 Issues 7-8 March-April 2004
Next dinner meeting Lean Sigma, Part 1
April 22, 2004 by Bob Stein, Advantage Quality Consulting
Program: ISO 9001:2000—A new Today’s best practice is combining Lean Thinking and Six Sigma. In Part 1
paradigm for health care
of this article, Bob reviews the need and the definitions of both methods.
Details on page 4
Many businesses have struggled in past years to compete with offshore
companies in a declining economy. Businesses that have hung on or Employment
prospered, have done so through productivity gains and process
Employers please send notices of
improvements. A factor has been application of Lean Thinking, Six Sigma job openings to our Placement
methodologies, or both. Many people look at these as individual programs
chair, Mary Tyler,
that compete for valuable resources or need "Black Belt" practitioners, and [e-mail].
must be done separately. In fact, the two programs are complementary,
Members, please ask Mary to
with different objectives. When combined in a "Lean Sigma" program forward the notices to you. Find
these programs can deliver a one-two punch that provides quick
additional Job Resources on
breakthroughs and long lasting improvements. www.asqrs.org.
The Lean Sigma philosophy refers to the goals and methodology used by
Volunteer opportunitiesforward thinking businesses to drive out waste and improve the quality,
cost, and cycle time of their processes. The use of Lean Sigma through To volunteer to serve on a
controlled interventions and statistical tools has lead companies to committee, contact Volunteer chair
breakthroughs in profitability and quantum gains in quality. Kathy Bannon, 585-453-4629,
[e-mail]. Lean thinking focuses on the removal of waste and reduction in the
amount of time the product is being worked on. The goal is to move the Education and
product through the business quickly with few, if any, redundant
networking processes or excessive wait times. Lean involves action and intuition.
Using "kaizen" (continual improvement) methodology, lean focuses on Our section web site,
creating one-piece flow with just-in-time management of inventory and www.asqrs.org, lists seminars and
materials. The gains are in reduction of lead-time and inventory on the courses offered by the section.
spot, through attacking flow and quality issues referred to as "low hanging Currently there are three offerings:
fruit." Lean thinking activities are great for boosting productivity, chaA GD&T seminar, a seminar on
culture, and cleaning up businesses but do not fix quality issues. Quality Costs, and a CQA refresher
course. The special events page on Six Sigma methods focus on reducing variation to solve process and
our web site lists meetings of business problems. Using statistical tools, management can understand
related organizations. process fluctuations and predict expected outcomes of the process. Six
Sigma uses an intelligent blending of wisdom within the organization with Also on our web site
proven statistical tools to improve efficiency and effectiveness of the
You will find the schedule of section organization in meeting the business and customer needs.
meetings and certification exams
In Six Sigma it is important to identify problems for which the resolution for the year, as well as news on the
aligns with business objectives and is supported by management. special announcements page.
Employing Six Sigma methods can provide yield as high as 99.9999%.
Through a team approach the most accurate process knowledge is tapped Thank you
as well as some of the most effective solutions. Following the prescribed
To the Education Committee for methodology, using the appropriate tools at each step, and basing the
planning a full program of offerings
decisions on fact have proven to yield significant results. Once initial this year, and to the Task Group
improvements have been accomplished team members have the
chairs for recruiting interesting and
knowledge to continue the process to remove underlying problems and
highly effective presenters for the continually improve operations.
Dinner Meetings this year.

Quality Audit March-April 2004 1 Message from the chair Quality Audit
by B.J. Coons American Society for Quality Rochester
Section newsletter Our section has earned the new SMP Gold Excellence Award for member
Published monthly September to June.
th Satisfaction for the year 2002 to 2003. This is one of the highest honors a Deadline is the 25 of the preceding month.
section can earn in ASQ. Only 10 of the 252 ASQ sections earned this Send submissions to the editor,
[e-mail]. Contact information for award for the 2002 to 2003 year.
all section leaders is on the section web site,
www.asqrs.org. This achievement is terrific news for our section, and it indicates that we
have met or exceeded the Society's objectives in member satisfaction, OFFICERS
Chair: B.J. Coons [e-mail] value and retention. Congratulations and thanks to the countless
Chair-elect: Eric Alden volunteers who manage the section. We are also grateful for the support
[e-mail] of you, our members.
Treasurer: Michele Hansen
[e-mail] Message from the editor
Secretary: Deb Lydick
[e-mail] by Ann L. Wiley
Region 2 Deputy Director: Mary C. Tyler
You will always find up to date information by checking our section web [e-mail]
site for announcements. We always post new information very shortly Region 2 Director: Daniel Sniezek
[e-mail] after receiving it. I am no longer able to assemble a monthly printed
newsletter, although I can contribute to gathering the news and posting it COMMITTEE CHAIRS
Audit and Planning and Policy: Ivan online. If you want to continue receiving a printed newsletter, please
Enstrom [e-mail] volunteer to assemble it—contact the Chair, B.J. Coons,
Awards , Examining, Placement: Mary C. [e-mail]. Please send news, professional announcements,
Tyler [e-mail]
articles, and letters to [e-mail].
Certification and Education: Rich
Henderson [e-mail] Election results Re-certification: Vince Vezza
[e-mail] At the March 24 meeting, Eric Alden was elected Chair for the 2004 to
Communications and newsletter: 2005 Section year. Joyce Krieger and Kathy Bannon were elected Vice
Ann L. Wiley [e-mail] Chair; we will have two Vice Chairs next year. Jim Schwartz was elected
Conference: 2004, Carol Porteous Treasurer and Michele Hansen was elected Secretary. [e-mail] 2005, Dermot
Healy VC [e-mail] Regional Director wins third term Database: Bob Stein [e-mail]
Historian: Ed Grizer Our ASQ Regional Director for Region 2, Dan Sniezek, has been elected
[e-mail] to a third term on the ASQ Board. Dan represents and oversees 11 ASQ
Membership: Mary Kane sections in New York and Pennsylvania. He is a Senior member of ASQ
[e-mail]
and ASQ Section Affairs Council chair. Dan is an expert in computer
Nominations: Kathy Grimes
systems and contributes to standards including IEC-1508, SP-80.01, [e-mail]
84.02, and DO-178B. Programs: Jim Coates [e-mail]
Promotions Administrator: Kim Ludwig
[e-mail] Dr. John Hromi named Honorary Member
RBA Liaison: Sue Bailey In February Dr. John Hromi, Professor Emeritus at RIT, was named an [e-mail]
Honorary Member of ASQ, one of only 22 to attain this honor which is
Scholarship and Student Branch RIT:
made by a unanimous vote of the ASQ Board. David Schreiber [e-mail]
Shareware administrator: Carmen Dr. Hromi founded the RIT Center for Quality and Applied Statistics which
Longobardi [e-mail]
now bears his name. Known internationally as an educator, practitioner Volunteers: Kathy Bannon
and consultant in the field of quality control, Dr. Hromi is a popular [e-mail]
international speaker on quality-related subjects, and is the author of Webmaster: Chuck Hardy
[e-mail] many papers on applied statistics and quality management, education,
and training. An ASQ Fellow, Dr. Hromi is the Society's Past President TASK GROUPS
Customer Service: Joyce Krieger and Board Chairperson, and has served also as Vice President for
[e-mail] Section Affairs, Treasurer, and Director-at-Large to the Board. He was the
Health Care: Dr. Rita Ratcliffe recipient of the ASQ Automotive Division's C.C. Craig Award.
[e-mail]
ISO 9000: Bob Stein [e-mail] The Rochester Section will hold a reception to honor Dr. Hromi in June.
Small Manufacturing: Chuck Hardy His citation for this unique honor is on the Special Announcements page
[e-mail] of our web site, www.asqrs.org.
Software QA: Trudy Howles [e-mail]

2 Quality Audit March-Arpil 2004 Dinner meeting report Membership report
At the February 19 dinner meeting over 60 people heard Jim Schwartz of As of mid-March the Rochester
Ortho Clinical Diagnostics present "The Compliance Aspects of Section ha