information society technologies Education and Training N^,, é J yp ^ip European Commission Foreword Information and communication technologies are changing dramatically the way in which individuals and organisations live and work, creating the basis for the Information Society in which we live today. This was explicitly acknowledged at the title of the so-called "Information Society Technologies" research programme. Nowadays there is a shift towards a more ambitious concept: the knowledge society, recognising the crucial role that the skills of the citizens will play in the future competitiveness of the emerging knowledge-based economy. This has been equally acknowledged by the Council of the EU at the launch of the e-Europe initiative. Indeed when setting out the objective for Europe to become the most competitive and dynamic economy in the world particular attention was paid to digital literacy and skills in general as an essential precondition. E-learning is recognised as essential to this transition and will soon become its engine. Indeed e-leaming technologies will play a fundamental role in ensuring that the all-pervasive, and sometimes overwhelming information available nowadays, is converted into relevant knowledge for Europe's citizens, industries, communities and organisations, the way they need, personalised and provided, whenever and wherever needed.