audit response memp

Keith Pomeroy

Description

O L E N T A N G Y L O C A L S C H O O L STECHNOLOGY DEPARTMENT814 Shanahan Road, Suite 100Lewis Center, OH 43035MEMORANDUMTO: THE SCHOOL BOARD FROM: KEITH POMEROY SUBJECT: PERFORMANCE AUDIT DATE: 12/13/05CC: BILL REIMER, JENNY HOOIEUPON REVIEW OF THE PERFORMANCE RECOMMENDATIONS BY INTERNAL STAFF AND THE TECHNOLOGY ACQUISITION COMMITTEE. THE DISTRICT BELIEVES THAT WE NEED TO COMPLETE A STUDY TO ANSWER THE FOLLOWING QUESTIONS:What is it that we are trying to accomplish, or what are the standards we are •trying to meet?How can we meet these both effectively and efficiently?•What is our total cost between the instructional and technical areas of •technology in comparison to comparison districts?THIS STUDY WILL ALLOW US TO TAKE A MORE COMPREHENSIVE APPROACH TO ADDRESSING THE RECOMMENDATIONS IN THIS AUDIT. IT IS CLEAR AS WE GATHER DATA THAT WHILE OUR COSTS SEEM TO BE SIMILAR ON THE TECHNICAL SIDE (TECHNICIANS), THE DISTRICTS USED FOR COMPARISON IN THIS AUDIT ARE SPENDING SIGNIFICANTLY MORE ON THE INSTRUCTIONAL SIDE. TAKING A COMPREHENSIVE APPROACH TO ANSWERING THE QUESTIONS ABOVE WHILE CONSIDERING INSTRUCTIONAL AND TECHNICAL NEEDS WILL PROVIDE A CLEAR ANSWER FOR EFFECTIVENESS AND EFFICIENCY OF THE DISTRICT. THIS STUDY WILL BE COMPLETED BY JUNE 2007.R5.1 We agree that a reorganization of the technology staff should be considered. This will be part of the technology study listed above. R5.2 We agree that we should create a set of ...

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• Publié par: Licod
• Nombre de lectures: 52
• Langue: English

Extrait

O L E N T A N G YS C H O O L SL O C A L

TO: 

TECHNOLOGY DEPARTMENT

814 Shanahan Road, Suite 100

Lewis Center, OH 43035 M EMORANDUM

THE SCHOOL BOARD

FROM: POMEROY KEITH

SUBJECT: AUDIT PERFORMANCE

DATE:  12/13/05

CC: 

BILL REIMER, JENNY HOOIE

U PON REVIEW OF THE PERFORMANCE RECOMMENDATIONS BY INTERNAL STAFF AND THE TECHNOLOGY ACQUISITION COMMITTEE. T HE DISTRICT BELIEVES THAT WE NEED TO COMPLETE A STUDY TO ANSWER THE FOLLOWING QUESTIONS:

• Whatis it that we are trying to accomplish, or what are the standards we are trying to meet?

• Howcan we meet these both effectively and efficiently?

• Whatis our total cost between the instructional and technical areas of technology in comparison to comparison districts?

T HIS STUDY WILL ALLOW US TO TAKE A MORE COMPREHENSIVE APPROACH TO ADDRESSING THE RECOMMENDATIONS IN THIS AUDIT. I T IS CLEAR AS WE GATHER DATA THAT WHILE OUR COSTS SEEM TO BE SIMILAR ON THE TECHNICAL SIDE (TECHNICIANS), THE DISTRICTS USED FOR COMPARISON IN THIS AUDIT ARE SPENDING SIGNIFICANTLY MORE ON THE INSTRUCTIONAL SIDE. T AKING A COMPREHENSIVE APPROACH TO ANSWERING THE QUESTIONS ABOVE WHILE CONSIDERING INSTRUCTIONAL AND TECHNICAL NEEDS WILL PROVIDE A CLEAR ANSWER FOR EFFECTIVENESS AND EFFICIENCY OF THE DISTRICT. T HIS STUDY WILL BE COMPLETED BY JUNE 2007.

R5.1 Weagree that a reorganization of the technology staff should be considered.This will be part of the technology study listed above.

R5.2 Weagree that we should create a set of criteria for our job descriptions that also provide a possibility for equivalent experience.  e.g. AssociatesDegree. A+,Network +, Cisco certifications, or equivalent experience at the discretion of the technology supervisor.  Newrequirements will be in place by the end of June 2006.

R5.3 Completed.Additional clerical support was added in July.

T[phone]

F[phone]

www.olentangy.k12.oh.us

 December 13, 2005

R5.4 Completed.  Olentangyis also already providing a Microsoft Certified Systems Engineer (MCSE) course in a partnership with the Delaware Area Career Center.This class is a Junior and Senior course that is available to students at both OHS and OLHS. Students who complete this course and pass all of the seven Microsoft exams will have one of the premier certifications in the IT market.  Asecond course has just been mapped and will be added as part of the Business Curriculum that students work on technology issues and projects that the district is considering.These will be projects that their solutions and creations can be placed into service in the school district. R5.5 Completed.  Wehave implemented this recommendation and will continue compare the cost and benefit of this method on a yearly basis. R5.6 Completedwith ongoing enhancements.  Wehave begun to implement an online system that will allow us to track costumer satisfaction. Weare in the beginning stages of using this data to measure reliability of equipment and technician performance.  Wenow have remote control of every machine in the district which allows us to monitor and schedule preventative maintenance across our entire network. R5.7 Webelieve this should be a part of the study conducted answering the questions listed at the beginning of this response.To be complete by June 2007 R5.8 Webelieve this should be a part of the study conducted answering the questions listed at the beginning of this response. To be complete by June 2007  Wecontinue to analyze this reconfiguration.We believe this change should be driven by a need for more bandwidth by systems running in the district.We believe that this recommendation will only provide a benefit if our phone and data networks are converged on to one network.We believe this may then provide a return on investment that would make the initial capital expenditure worthwhile.  Weare working with several vendors to compare costs and determine the return on investment. R5.9 Weagree with the recommendation and will analyze these numbers this summer after we complete a refresh (update of equipment) of computers in all buildings built prior to the opening of Indian Springs, Walnut Creek, and Olentangy Liberty High School.This refresh has taken place over the past four school years.We are analyzing the number of PCs in buildings as we take older equipment and repurpose it to appropriate uses.These uses may be within the same building, in other buildings, or moved to our Home School Liaison program (which loans PCs

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 December 13, 2005 to low income households where students do not have access to a PC).Analysis to be completed October 2006 with ongoing assessment yearly.

R5.10 Completed with ongoing monitoring.We are using the following table as a benchmark for repairing equipment versus replacing it.We feel that this is going to require monitoring and adjustment through our trouble ticketing system.

Equipment TypeComputers Laptops Rationale for DisposalMore than five yearsOlder than four years old and repair is moreold and repair is more than $100than $250 Rationale for repairLess than five yearsLess than four years old and the repair costold and the repair is less than $500cost is less than $750 Rationale forLess than five yearsLess than four years replacement oldand the repair costold and the repair is greater than $500cost is more than $750

R5.11 Completed and will be presented to the TechnologyAcquisition Committee on December 15th.This policy will be posted on the district website by January 31, 2006.

R5.12 Ongoing.We are purchasing laser printers for all new buildings and beginning to phase-out inkjet printers already in buildings.The phase-out will be completed by June 2008.

R5.13 Ongoing. Webelieve this should be a part of the study conducted answering the questions at the beginning of this response. This professional development will begin as the district implements the Technology Curriculum next school year. Professional development will be planned and implemented as part of the mapping process.

R5.14 Ongoing. We have begun the assessment process using the resources listed in the audit as well as resources provided throughwww.securedistrict.org, we are also prepared to begin implementation of the recommended password requirements as defined in the nces documentation referenced in the audit.We plan to have these written policies and procedures in place by August of 2006.

R5.15 Ongoing. This will be included in the security assessment listed in R5.14.We continue to evaluate equipment.We will add equipment by June 2007.

R5.16 Draft completed. This will be in August 2006.

R5.17 Ongoing. We are planning this as part of our security assessment listed in R5.14. Disaster recovery and security plans will be part of the same assessment.When 3 Page

 December 13, 2005 completed the plans will be reviewed by the Technology Acquisition Committee. We will begin testing our disaster recovery plan in September 2006, in the interim are prepared for disaster recovery through our backup of systems and and offsite storage.

R5.18 With current staffing levels we are unable to implement this recommendation.

Items for Further Study

The audit identified two areas for further study: compensation and wireless technology.

Compensation We believe this should be a part of the study conducted answering the questions listed at the beginning of this response. To be complete by June 2007

Wireless Technology We believe this should be a part of the study conducted answering the questions listed at the beginning of this response. To be complete by June 2007

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