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Description

Job description Job Title: Delivery Coordinator North East Grade / salary band: £23,345 - £27,405 (depending on experience) Hours: 35 Accountable to: Regional Training Manager Location: Ossett, West Yorkshire Job Summary To coordinate trainers, assessor, casualty simulators and resources to ensure the delivery of an effective training service to customers throughout the region. To guarantee compliance of product delivery and training standards across the region, and to ensure a national approach for the St John Ambulance Commercial Training Division. To support the development of the business and its people through effective deployment of regional resources. Main duties and responsibilities 1. To coordinate the regional training workforce, ensuring the effective and professional delivery of the full range of products through the organisation of staff, training venues, logistics, transport and accommodation 2. Ensure all training activities and materials meet with relevant organisational and statutory policies and integrate with SJA requirements, quality management, health and safety, legal stipulations and general duty of care 3. Actively participate with the regional team to achieve targets established by the strategic business plan, as directed by the Regional Training Manager 4. To ensure compliance of quality assurance for trainer standards and delivery within set performance objectives ...

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Job descrition
Job Title: DeliveryCoordinator North East Grade / salary band:£23,345  £27,405 (depending on experience)Hours: 35 Accountable to: RegionalTraining Manager Location:Ossett, West YorkshireJob Summary To coordinate trainers, assessor, casualty simulators and resources to ensure the delivery of an effective training service to customers throughout the region. To guarantee compliance of product delivery and training standards across the region, and to ensure a national approach for the St John Ambulance Commercial Training Division. To support the development of the business and its people through effective deployment of regional resources. Main duties and responsibilities 1. Tocoordinate the regional training workforce, ensuring the effective and professional delivery of the full range of products through the organisation of staff, training venues, logistics, transport and accommodation 2. Ensureall training activities and materials meet with relevant organisational and statutory policies and integrate with SJA requirements, quality management, health and safety, legal stipulations and general duty of care 3. Activelyparticipate with the regional team to achieve targets established by the strategic business plan, as directed by the Regional Training Manager 4. Toensure compliance of quality assurance for trainer standards and delivery within set performance objectives to enhance the brand reputation of St John Ambulance 5. Toprovide appropriate personnel support functions, including the responsibility for ensuring implementation of planned training and development programmes, appraisal and performance review 6. Toparticipate and support with the recruitment, selection and development and discipline of trainers, assessors and casualties 7. Planand deliver training courses personally where necessary to augment that provided by the training team © St John Ambulance 2009 | Job Description – Delivery Coordinator | Page 1 of 3
8. Tocapture, process and store data in accordance with the current Data Protection Act 9. Liaisewith the Regional Training Manager and members of the Commercial Training Division with regards to all aspects of customer training, development, objectives, purposes and achievements 10. Producewritten reports on activities, cost and performance as required 11. Toprovide an effective line of communication throughout the team 12. Arrangefor the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training 13. Developself and maintain knowledge in relevant field at all times 14. Performany other duties commensurate with the level of responsibility of the role.
© St John Ambulance 2010 | Job Description| Page 2 of 3
General information for all St John Ambulance employees/volunteer officers Probationary period This post is subject to the requirements of a sixmonth probationary scheme (twelve months in the case of volunteer youth related positions) for new employees and volunteer officers only. Confidentiality All information concerning volunteers, employees and patients must be treated as strictly confidential at all times. Equal opportunities It is the aim of St John Ambulance to ensure that no job/role applicant or employee receives less favourable treatment on the grounds of age, sex, race, colour, religion, marital status, sexuality or disability; or, is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. Each employee/volunteer must adhere to the equal opportunities policy and ensure that diversity is valued in the workplace. Health and safety Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act 1974, and to ensure that agreed safety procedures are carried out and to maintain a safe environment for volunteers, employees and visitors. Data protection If you have contact with computerised data systems you are required to obtain, process and/or use information held on a computer or word processor in a fair and lawful way; to hold data only for the specific registered purpose; and not to use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed. Review of this description This job/role description is intended as an outline indicator of general areas of activity and will be amended in the light of the changing needs of St John Ambulance. This job/role description is to be reviewed in conjunction with the post holder on an annual basis as part of the appraisal process. It is expected that the post holder will be as positive and flexible as possible using this document as a framework. Initials and date of preparation: nd KJB 22November 2010
© St John Ambulance 2010 | Job Description| Page 3 of 3
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