Stress and new technology

Eurofound — European Foundation For The Improvement Of Living And Working Conditions

Description

Postal and telecommunications sectors (Case studies of postal codes and sorting): France
Working conditions

Sujets

• Stress (biology)
• France
• Occupational Psychology
• Statistics
• Trade union
• Sociologie, société et politique

Informations

• Publié par: EUROFOUND-EUROPEAN-FOUNDATION-FOR-THE-IMPROVEMENT-OF-LIVING-AND-WORKING-CONDITIO
• Nombre de lectures: 19
• Langue: English
• Poids de l'ouvrage: 3 Mo

Extrait

Stress and New Technology
Postal and Telecommunications Sectors
(Case Studies of Postal Code and Sorting)
FRANCE
EUROPEAN FOUNDATION
% FOR THE IMPROVEMENT OF LIVING AND WORKING CONDITIONS Stress and New Technology
Postal and Telecommunications Sectors
(Case Studies of Postal Code and Sorting)
FRANCE
EUROPEAN FOUNDATION
KOR THE IMPROVEMENT OF LIVING AND WORKING CONDITIONS
% Loughlinstown House, Shankill, Co. Dublin, Ireland. Tel: 826888 Telex: 30726 EURF Designed & Printed by the European Foundation
© Copyright: THE EUROPEAN FOUNDATION FOR THE IMPROVEMENT OF LIVING AND WORKING
CONDITIONS, 1985. For rights of translation or reproduction, application should be made to the Director,
European Foundation for the Improvement of Living and Working Conditions, Loughlinstown House, Shankill,
County Dublin, Ireland. PREFACE
In pursuance of the priority theme of exploring physical and psychological
constraints at work laid down in the European Foundation's first four-year
programme 1977-80, it was decided for 1980 to prepare a "state of the art"
study on research into physical and psychological stress at work. From this
report and the subsequent evaluation reports of the employer, union and
government groups it appeared there was an evident need for research into the
effects of new technology on physical and psychological stress at work, and in
this context the European Foundation commenced work in 1982, during its second
four-year programme, on the effects of the introduction of new technology in
certain postal and telecommunication sectors.
This study included, as an introduction, a literature-based consideration of
developments in new technology in posts and telecommunications. The field
studies concentrated on the introduction of postal coding and sorting
equipment and examined the task and its performance, qualifications, and the
organisation of work, in order to present a picture of possible physical and
psychological stress factors related to the introduction of new technology in
this area, together with suggestions for the reduction of any negative effects
and the promotion of positive effects.
The research was carried out in Belgium by the Centre d'Etudes et de
Recherches Industrielles, in France by the Conservatoire National des Arts et
Métiers, in Germany by the Forschungsgruppe Stress of the Ruprecht-Karls
Universität, and in the United Kingdom by the University of Wales Institute of
Science and Technology. A consolidated report was prepared by the Irish
Productivity Centre.
The research was evaluated by representatives of governments, employers and
trade unions. Each of the three representative groups weighed the findings of
the analyses contained in the report against the respective experience of its
members and, if appropriate, put forward proposals aimed at improving the
situation. The opinion of each group has been set down in a document entitled
"evaluation report". - 2 -
This volume consists of the following:
1. the evaluation reports drawn up by representatives of governments,
employers and trade unions, based on working group meetings held
during the seminar which took place in Dublin on 21 and 22 February
1985;
2. the report compiled by the experts.in France.
The European Foundation wishes to stress that the analyses and opinions
contained in the study are the sole responsibility of the researchers who
compiled it. EVALUATION REPORTS EUROPEAN FOUNDATION FOR THE IMPROVEMENT OF LIVING AND WORKING CONDITIONS
EVALUATION COLLOQUIUM ON PHYSICAL
AND PSYCHOLOGICAL STRESS IN THE
INTRODUCTION OF NEW TECHNOLOGY IN CERTAIN
POSTAL AND TELECOMMUNICATIONS SECTORS
Held in Dublin on 21/22 February 1985
EVALUATION REPORT OF THE UNIONS' GROUP
Loughlinstown House, Shankill. Co. Dublin, Ireland. Tel: [phone] Telex: 30726 EURF