Une nouvelle forme de management, l'évaluation - article ; n°1 ; vol.114, pg 68-78

Actes de la recherche en sciences sociales - Année 1996 - Volume 114 - Numéro 1 - Pages 68-78Evaluations new form of management The present article is based on series of interviews held in computer company during the 1980s and 90s with assembly-line workers tech nicians managers supervisors union officials and members of the joint production committee editors of the in-house newsletter mem bers of the medical personnel and representatives of the personnel and the continuing education services It shows that behind appa rently relaxed work-place relations the concern for transparency which obliges every employee to work under the watchful eye of everyone else and the ongoing evaluation of individual perfor mance are indicative of the tensions created by the intensification of competition Even the junior employees are required to devote more and more time to service and communication Acquiring an appa rently greater degree of autonomy means that each employee has to combine the contradictory qualities implied by the technical mastery of his or her job with regard for relations between colleagues and even to assume management tasks All members of the personnel are supposed to be capable of negotiating their job carrying out per sonal evaluations and selling themselves These service relations can be seen today in every workplace in factories offices super markets but also in the subordinate jobs in the intellectual domain and the media The lack of security that often goes with these jobs forces the employees constantly to invest and disinvest to believe at the same time in their future and in the possibility of losing their job The need to be available and flexible gives rise to constant process of self-evaluation and retraining Relations in the workplace are inse parable from relations of domination where every job implies mas tering specific technical skill but also calls for qualities normally demanded of personnel in the service sector 11 pagesSource : Persée ; Ministère de la jeunesse, de l’éducation nationale et de la recherche, Direction de l’enseignement supérieur, Sous-direction des bibliothèques et de la documentation.