Lean Tactics for Architects, Engineers, and IPD Contractors

J.T. Brown

Description

Implementing lean is the best way to become a high-performing design firm. By improving design and construction services production, architecture/engineering/IPD construction (A/E/C) firms automatically improve their design products and their profitability. They have great repeat clients, they do wonderful design, they have fewer lawsuits, and contractors respect them.
Good project management is absolutely critical to A/E/C business success, and applying lean design processes is the most effective way to improve project management. Doing it right takes determination, and it will significantly change the way you work. It's not rocket science, but it's also not for the timid. However, it will be well worth it: when lean design is functioning properly and your firm becomes very high-performing, you could be earning a consistent 30% profit while providing better services and projects.
This book will show you how to become one of the really high-performing firms!

Sujets

• project management
• professional practice
• Architecture

Informations

• Publié par: ASQ Quality Press
• Date de parution: 30 janvier 2018
• Nombre de lectures: 0
• EAN13: 9781953079169
• Langue: English

Extrait

Lean Tactics for Architects, Engineers, and IPD Contractors

J. T. Brown, AIA
ASQ Quality Press Milwaukee, Wisconsin
Also available from ASQ Quality Press:
The ASQ CSSBB Study Guide Mark Allen Durivage and Shawn Findlater
The Certified Six Sigma Black Belt Handbook, Third Edition T.M. Kubiak and Donald W. Benbow
Practical Engineering, Pro cess, and Reliability Statistics Mark Allen Durivage
The Certified Supplier Quality Professional Handbook Mark Allen Durivage, editor
The Certified Reliability Engineer Handbook, Third Edition Mark Allen Durivage, editor
Practical Pro cess Validation Mark Allen Durivage and Bob (Bhavan) Mehta
The ASQ CQE Study Guide Connie M. Borror and Sarah E. Burke
The Probability Workbook Mary McShane- Vaughn
The Certified Quality Engineer Handbook, Fourth Edition Sarah E. Burke and Rachel T. Silvestrini, editor
The Quality Toolbox, Second Edition Nancy R. Tague
The Certified Six Sigma Green Belt Handbook, Second Edition Roderick A. Munro, Govindarajan Ramu, and Daniel J. Zrymiak
The Certified Man ag er of Quality/Or gan i za tional Excellence Handbook, Fourth Edition Russell T. Westcott, editor
To request a complimentary cata log of ASQ Quality Press publications, call 800-248-1946, or visit our website at http://www.asq.org/quality-press .
American Society for Quality, Quality Press, Milwaukee 53203 © 2018 by ASQ All rights reserved. Printed in the United States of America 23 22 21 20 19 18 5 4 3 2 1
Library of Congress Cataloging- in- Publication Data
Names: Brown, James T., 1960– author.
Title: Lean tactics for architects, engineers, and IPD contractors / J.T. Brown.
Description: Milwaukee, Wisconsin : ASQ Quality Press, 2018. | Includes bibliographical references and index.
Identifiers: LCCN 2017053805 | ISBN 9780873899666 (pbk. : alk. paper)
Subjects: LCSH: Architectural practice— Management. | Engineering— Management. | Construction industry— Management. | Proj ect management.
Classification: LCC NA1996 .B76 2018 | DDC 720.68— dc23
LC rec ord available at https:// lccn. loc. gov/ 2017053805
No part of this book may be reproduced in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.
Director, Quality Press and Programs: Ray Zielke Managing Editor: Paul Daniel O’Mara Sr. Creative Services Specialist: Randy L. Benson
ASQ Mission: The American Society for Quality advances individual, organizational, and community excellence worldwide through learning, quality improvement, and knowledge exchange.
Attention Bookstores, Wholesalers, Schools, and Corporations: ASQ Quality Press books, video, audio, and software are available at quantity discounts with bulk purchases for business, educational, or instructional use. For information, please contact ASQ Quality Press at 800-248-1946, or write to ASQ Quality Press, P.O. Box 3005, Milwaukee, WI 53201–3005.
To place orders or to request a free copy of the ASQ Quality Press Publications Catalog, visit our website at http://www.asq.org/quality-press .




Table of Contents


List of Figures and Tables
Introduction
Acknowledgments
Chapter 1 Defining High- Performing A/E Firms
Rework and Unnecessary Work Costs
Profitability Averages
Net Multiplier Comparisons
Utilization Rates
Better Bid Results
RFI and Change Order Reductions
Staff Turnover
Repeat Clients
Recognition
Better Fees
Notes
Chapter 2 Four Ways to Improve Profitability
Improve Design- Production Efficiency
Negotiate a Better Fee
Lower Your Overhead
Increase the Proj ect Utilization Rate
Chapter 3 Ele ments of Lean Design
Enact an Effective Quality Program
Identify and Minimize Inefficient, Incorrect, and Excessive Work
Establish Smooth Workflow
Create Lean Design, Quality, and Proj ect Management Tools
Know Your Proj ect and Firm Metrics
Re spect Your Clients and Your Team
Chapter 4 Five- Year Lean Financial Expectations
Costs of Implementing Lean and Quality Programs
Profit Possibilities When Implementing Lean
Chapter 5 What Is “Lean” for A/Es?
Defining Lean for A/Es
Client Value
Design
Use Your Best Personnel for Design
Team Member Re spect
The Beginning of a Quality Program
Genesis of a Proj ect Management Guideline
Note
Chapter 6 Production Tools for Lean Design
Impor tant Lean Design Tools
Chapter 7 The Seven Design Wastes
Rework
Unnecessary Work Waste
Non- Coordination Waste
Insufficient Communication
Waiting Waste
Duplication Waste
Movement Waste
Chapter 8 Organ izing with the Five S’s
A/E/C Five S’s
Chapter 9 Pull, Flow, Takt Time, Level Scheduling, and Other Time Savers
Pull
Flow
Takt
Level Design Scheduling
Some Ways to Mitigate Unanticipated, Uneven Design Flow
Target Value Design
Earned Value Management
Chapter 10 Value Stream Mapping and Analy sis
Generating Detailed Design “Value Streams” (Task Lists)
Value Stream Analy sis
Getting Pertinent Time Sheet Data
Chapter 11 Finding the Reasons for Prob lems
Seeing the Prob lem
The Kipling Method
Five Whys
Chapter 12 Rework, Unnecessary Work, and No Fee Extra Work
60% Rework and Unnecessary Work
Do Less, Make More
Technical Errors Rework
Nontechnical Errors Rework
Unnecessary Work
No Fee Extra Work
Chapter 13 A/E/C Claims, RFIs, and Change Orders
Costs for Lack of Quality in “Average” Construction Documents
A/E Liability Insurance Claims
20 Years of Questionnaire Surveys
RFIs
RFI Chart
Average
Notes
Chapter 14 Losses from A/E- Caused Errors
A/E Error Costs: Design, Bid, Build Delivery
A/E Error Costs: Negotiated Bid Delivery
A/E Error Costs for Contractors
A/E Error Costs for Owners
Other Costs for A/Es Resulting from Lack of Quality
The Contractor’s Guide
Fixing the Mess
Chapter 15 A/E Prob lems and (Brief) Solutions
Try to Avoid Prob lems
Chapter 16 Contributing Factors to Errors and Quality Prob lems
Staff Doesn’t Understand Consequences of Poor Quality
Staff Has Not Been Trained in Lean Procedures
There Are No Written Quality or Proj ect Management Requirements
Foreign Outsourcing
Missing Design Deadlines
Design Bud get Busts
Trust in Team by Se nior Management
Can’t Get a Quality Team for Reviews
Hope That Someone Else Is Checking the Documents
Overly Complex Designs
Con sul tant Coordination
Clients Traditionally Accept High Error Rate
Chapter 17 Implementing Quality Reviews
Beating Rework Caused by Poor Quality
The Call for A/E Quality
Seminar Results Regarding A/E Quality Programs
Why Don’t We Implement Quality Plans?
Our Early Effects at Improving Quality
Quality Program Definitions
Doing Quality Reviews
Who Was Vilfredo Pareto (and Why Do We Care)?
Why Use Checklists?
Documents Required for a Quality Control Review
Workshop Space for Quality Reviews
Use Conflict Software and a Light Table
Review Comment Markups
Back- Check
Learning from Quality Reviews
Purpose and Limitations of Quality Reviews
Chapter 18 Value Management / Value Engineering
Value Methodology History
Value Engineering (VE)
Approach to Value Engineering Studies
Chapter 19 Creating Goal- Based Action Plans
Plan, Do, Check, Act (PDCA)
SWOT
Internal Benchmarking
Goal- Based Planning
Chapter 20 Flow and Lean Proj ect Management Guidelines
Simultaneous Proj ect Scheduling
Proj ect Management Guidelines
Chapter 21 Negotiating the Right Fee
Fee Approach
Fee Types
Make a Detailed Scope of Work
Examine the Own er’s Program, Schedule, Bud get, and Construction Method
Negotiated Fee
Negotiating Percentage Fees
Hourly Based Negotiations
Proj ects to Avoid
Clients to Avoid
Negotiating Fees, General
Chapter 22 Lean Proj ect Management, Summary, and (More) Advice
Necessary Skills
Implement Lean in Stages
Lean Systems Should Evolve
General Ele ments of Lean Proj ect Management
Chapter 23 Lean Case Study: Seattle, 2002
Appendix A A Brief History of Lean Thinking
History of Lean Methodologies
The American System
Toyota Production System (TPS)
Appendix B Toyota Production System
Appendix C Design and Engineering Financial Terms and Statistical Data
Net Fees
Direct Labor Salary
Indirect Labor Salary
Direct Personnel Expense (DPE)
Overhead
Breakeven Cost and Breakeven Multiplier
Profit
Target Multiplier
Utilization Rate
Net Multiplier
Payroll Multiplier
Note
Appendix D Four Ways to Improve Profitability (Expanded)
Setting the Stage for ABC Designers
ABC Designers Financial Outline
Effect on Profit by Improving Pro cess Efficiency (Improving the Net Multiplier)
Effect on Profits by Negotiating Better Fees
Effect on Profit by Decreasing Overhead
Effect on Profit by Improving Personnel Efficiency (Better Utilization Rates)
Doing It All
Appendix E PMG and Workbook Table of Contents
Lean PMG Workbook (PMG- WB)
Appendix F Example of Lean PMG Task List for the Architect’s Schematic Design Phase
Appendix G Index of Quality Checklists
Appendix H Schematic Design Quality Assurance Checklist
Appendix I Prototype Details
Appendix J Training Questionnaire Handout
Bibliography


List of Figures and Tables