IT Service Management 95 Success Secrets - 95 Most Asked Questions On IT Service Management - What You Need To Know

Albert Boyd

Description

IT Service Management either IT facility aid administration (ITSM either ITSSM) alludes to the effectuation and administration of caliber data technics facilities. IT facility administration is accomplished by IT facility suppliers via folks, procedure and data technics.

There has never been a IT Service Management Guide like this.

It contains 95 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about IT Service Management.

A quick look inside of some of the subjects covered: Performance engineering, ITIL, BMC Software, Process mining - Software for process mining, Business Service Management - Business Management Methodology, Business Service Management - BSM Technology Tools, Corporate governance of information technology Frameworks, ISO 20000, Service-level agreement - Common metrics, ITIL - Organizations, ItSMF - itSMF Australia Inc (AU), Information Technology Infrastructure Library - History, IT Service Management Forum - Context, Change management (ITSM), Information technology management IT management disciplines, Information Technology Infrastructure Library - Individuals, IT management - IT management disciplines, Information Systems Examination Board - ISEB overview, ITIL - Individuals, ITIL - Pins, Microsoft Operations Framework - Structure of MOF 4.0, IT performance management - Business vs. operations context, HP Software Division - Software as a service (SaaS), IT Service Management Forum - itSMF Australia Inc (AU), IT services - Information Technology Infrastructure Library (ITIL), Asset management - Enterprise asset management, IT portfolio management - Relationship to other IT disciplines, IT as a service, and much more...

Sujets

• Economics
• Business

Informations

• Publié par: Emereo Publishing
• Date de parution: 24 février 2014
• Nombre de lectures: 0
• EAN13: 9781488536670
• Langue: English

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